Others
Symptom | Check | Cause/Solutions |
You cannot insert | — | c If the ink ribbon does not click into place, |
the ink ribbon |
| remove it and then |
smoothly. |
| the ink ribbon is too slack to be loaded, |
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| wind the ink ribbon in the direction of the |
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| arrow to remove the slack. (.page 9) |
The ink ribbon | — | c Turn off the printer using the 1 (on/ |
cannot be |
| standby) button and then turn it on again. |
removed. |
| After the motor sound stops, try to remove |
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| the ink ribbon. If this does not solve the |
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| problem, contact Sony service facilities or |
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| your Sony dealer. |
Connecting with a digital camera or other external device
Symptom | Check | Cause/Solutions |
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The PictBridge | • Is the digital camera | c Connect the cable correctly. |
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mark does not | connected correctly? |
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appear on the LCD |
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• Is the 1 (on/standby) button | c Turn on the printer using the 1 (on/ |
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| ||
screen of the | turned on? | standby) button. |
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digital camera. |
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• Does your digital camera | c See the manual supplied with your |
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| support PictBridge? | camera, or consult the manufacturer. |
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| • Is “Connecting” displayed | c The message is not displayed while the |
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| on the printer LCD screen? | printer is in the Edit, CreativePrint, or |
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| other menu modes. Exit the menu and |
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| then connect the cable again. |
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| c Disconnect the digital camera and the |
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You connect and | — | printer and then connect them again. Or |
| Troubleshooting | |
c The printer has developed an |
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| turn off and then on the printer and the |
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| |
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| digital camera. |
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| • Is the USB setting of your | c Set the USB setting of your camera to the |
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| |
| camera in PictBridge mode? | PictBridge mode. |
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disconnect the |
| error. Unplug the AC power cord of the |
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| |
USB cable, but |
| printer, plug it in again, and then press the |
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| |
nothing happens. |
| 1 (on/standby) button to recover from the |
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| error. |
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| Continued |
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