Symptom | Check | Cause/Solutions |
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The printer driver | • Is there an | c If there is an |
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cannot be | program or other program | program running on the system, exit it and |
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installed. | running on the system? | then start installing the driver. |
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| • Did you log on using an | c To install the driver, log onto Windows |
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| Administrator user account? | using an Administrator user account. |
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The printer does | — | c If there is no trouble displayed on the |
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not respond to the |
| Windows desktop, check the printer’s |
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printing order |
| LCD screen. |
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from the PC. |
| If the printer shows trouble, do the |
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| following: |
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| 1. Turn off the 1 (on/standby) button of |
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| the printer. |
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| 2. Disconnect the power cable, wait for 5 |
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| to 10 seconds, and then connect the |
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| cable again. |
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| 3. Restart your computer. |
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| If these do not solve the problem, consult |
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| with your Sony dealer or service facilities. |
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An image is | • Are you using an application | c When using an application other than the |
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printed with | software other than Picture | Picture Motion Browser, an image might |
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borders even if I | Motion Browser? | be printed with borders even if you select |
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select |
| borderless print. |
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“Borderless.” |
| When you can set border/borderless with |
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| an application, set an image to be printed |
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| fully in the print range even if it is printed |
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| over the range. |
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Print quantity | — | c Depending on the application you use, the |
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specified in the |
| print quantity setting of the application |
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“Pages Per Sheet” |
| you use may have priority over the setting |
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in the “Layout” tab |
| specified in the printer driver dialog box. |
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of the “Sony DPP- |
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FP85/FP95 |
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Properties” dialog |
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box does not |
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| Troubleshooting |
match the actual |
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print quantity and |
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printed results. |
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Colors of the | — | c Since the process in printing an image |
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printed image |
| from a memory card differs that in |
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from a PC are |
| printing from a PC, the colors may not be |
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different from |
| exactly identical. |
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those printed from |
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a memory card. |
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| Continued |
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