Symptom

Check

Cause/Solutions

Even though

c When you use a device other than the

“Borderless” is

 

printer to edit or save an image, blank

selected in the

 

areas around an image are also saved as

Print setup, the

 

part of image data. Even if you print such

image is printed

 

data with “Borderless” setting, you cannot

with borders on

 

eliminate the borders on both sides of a

both sides.

 

 

print. (.page 39)

 

 

 

 

 

The whole area of

• Did you set “Pattern 1” in

c You can print the whole area of an image

an image cannot

the Print setup menu?

by selecting “Pattern 1” in the Print setup

be printed.

 

menu. (.page 39)

 

 

 

The image is

• Is the paper tray inserted

c Re-insert the paper tray firmly straight in

printed at an angle.

properly?

to the end.

 

 

 

There are white

c The print head or paper path may be

lines or dots on the

 

soiled. Use the supplied cleaning cartridge

printed pictures.

 

and sheet to clean the head and path.

 

 

 

The picture is too

c Adjust the image by pressing MENU

bright, dark,

 

button and then selecting Edit- Adjust.

reddish, yellowish,

 

(.page 22)

or greenish.

 

 

 

 

 

Red-eye correction

c Adjust for the red-eye phenomenon by

does not take

 

pressing MENU button and then selecting

effect with AUTO

 

Edit - Red-eye Correction. (.page 24)

TOUCH-UP

 

 

button.

 

 

 

 

 

Red-eye correction

c Set the size of the adjustment frame to be

does not take

 

two to seven times as large as the eye.

effect with “Red-

 

(.page 24)

eye Correction”

 

 

• Did you enlarge, reduce the

c Red-eye correction may not work properly

menu.

size of, rotate, or move an

if other editorial operations such as

 

 

image after red-eye

enlarging, reducing the size of, rotating, or

 

correction?

moving an image. Perform these editorial

 

 

operations first and then perform red-eye

 

 

correction.

 

 

 

Settings

Symptom

Check

Cause/Solutions

The “Borderless”

• Are you operating the

c In the CreativePrint menu, templates are

and “Pattern 1/2”

CreativePrint menu?

used and you cannot select border/

setting does not

 

borderless prints.

take effect.

 

 

 

 

 

Troubleshooting

Continued

71 GB