Symptom | Check | Cause/Solutions |
You cannot stop | — | c The next print from the one currently |
printing even if |
| printed will be canceled. |
you pressed |
| c Depending on the digital camera you use, |
CANCEL. |
| you cannot cancel printing from the |
|
| printer. Operate the digital camera to stop |
|
| printing. Refer to the operating |
|
| instructions of the digital camera. |
|
|
|
You cannot make | • Is the message “Could not | c The printer cannot print Index print of the |
Index printing. | create printing data for some | DPOF printing. To make Index printing, |
| images” displayed? | insert the memory card directly or use an |
|
| external device (.page 15, 46). |
|
|
|
Connecting with a computer
Symptom | Check | Cause/Solutions |
The images on the | — | c The printer does not provide the function |
memory card or an |
| for viewing the memory card, an external |
external device |
| device, or an external device images from |
inserted to the |
| the computer. |
printer are not |
|
|
displayed on the |
|
|
PC. |
|
|
|
|
|
You lost the | — | c Please download the printer driver from |
supplied |
| the Customer support home page. Or |
and want to obtain |
| contact your Sony dealer. |
a new one. |
|
|
|
|
|
The printer driver | • Are you sure that you have | c Follow the procedures in the operating |
cannot be | followed the installation | instructions to install the driver |
installed. | procedures correctly? | (.page 52). If an error occurs, restart |
|
| your computer and do the installation |
|
| procedures again. |
|
|
|
| • Is another application | c Exit all applications and then install the |
| program running? | driver again. |
|
|
|
| • Did you specify the | c |
| the | |
| Follow the procedures in the operating | |
|
| instructions to install the driver. |
|
|
|
| — | c The USB driver may not be installed |
|
| properly. Follow the operating |
|
| instructions to install the USB driver |
|
| again. |
|
|
|