Sony HDR-CX900E No sound or only a quiet sound is heard during playback, WPS Push does not work

[246] Troubleshooting

Troubleshooting

Playback

No sound or only a quiet sound is heard during playback.

Turn up the volume.

If you turn the volume down to the minimum level by adjusting in [Audio Rec Level], the sound of movies cannot be recorded.

Sounds are not recorded while shooting with [Smth Slw REC] or [Golf Shot].

[247] Troubleshooting

Troubleshooting

Playback

Left and right sound is heard unbalanced when playing back movies on computers or other devices.

Change the sound conversion type (downmix type) when playing back on 2ch stereo devices. Refer to the instruction manual supplied with your playback device for details. Change the sound to 2ch when creating a disc using the PlayMemories Home software. This happens when sound recorded in 5.1ch surround is converted to 2ch (normal stereo sound) by a computer or other device. This is not a malfunction.

Record sound with [Audio Mode] set to [2ch Stereo].

[248] Troubleshooting

Troubleshooting

Wi-Fi

The wireless access point you want to connect to does not appear.

Depending on the signal conditions, the wireless access point may not appear on this product. Move this product closer to the wireless access point.

Depending on its setting, the wireless access point may not appear on this product. Refer to the instruction manual for the wireless access point for the correct settings.

[249] Troubleshooting

Troubleshooting

Wi-Fi

[WPS Push] does not work.