Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

ProblemPossible remedies

No picture

No picture (screen is dark) and no sound. •

Check the aerial connection.

 

• Connect the display unit and media receiver unit to the mains,

 

 

and press the

power switch on the front of media receiver

 

 

unit.

 

 

 

 

 

 

• Connect the display unit to the media receiver unit using the

 

 

supplied display interface cable.

 

If the

(power on/standby) indicator is on, press TV

 

 

 

 

 

 

 

on the remote control.

 

 

 

 

 

 

The TV turns off automatically. (The TV

Check if the Sleep Timer is activated (page 40).

enters the standby mode.)

Check if the On/Off Timer is activated (page 42).

 

• Check if Auto Shutoff is activated (page 41).

No picture or no menu information from equipment connected to the Scart connector.

Check that the optional equipment is on and press the button repeatedly on the remote control until the correct input symbol is displayed on the screen.

Check the connection between the optional equipment and the TV.

Poor picture/Unstable picture.

Double images or ghosting.

Check aerial/cable connections.

 

Check the aerial location and direction.

Only snow and noise appears on the screen.

Check if the aerial is broken or bent.

Check if the aerial has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside)

Dotted lines or stripes.

• Keep the TV away from electrical noise sources such as cars,

 

motorcycles, or hair-dryers.

No colour on colour programmes.

Using the menu system, select the “Picture Adjustment” menu and select “Reset” to return to the factory settings (page 27).

If you set the Power Saving function to “Reduce,” picture colours may become dimmer (page 33).

Some tiny black points and/or bright points on the screen.

The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen, do not indicate a malfunction.

The picture is too bright.

Using the menu system, select the “Picture Adjustment” menu and select “mode.” Then select the desired picture mode (page 26).

Picture (stripe) noise.

• Make sure that the aerial is connected using the supplied

 

 

 

 

 

 

coaxial cable.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Keep the aerial cable away from other connecting cords.

 

 

 

 

 

 

• Do not use 300-ohm twin lead cables as interference may

 

 

 

 

 

 

occur.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Poor picture (white saturation) when

• Make sure that the output signal of the equipment connected

 

 

GB

viewing a signal from Scart connector

to the Scart connector

 

3/

 

 

S is not an RGB signal. If it

 

 

 

 

 

 

3/

 

S .

is an RGB signal, please connect the equipment to Scart

 

 

 

 

 

 

 

 

 

 

 

 

1/

,

 

2/

 

or

 

 

4/

.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(continued)

Additional Information 69