Sony MVC-FD87 service manual Battery packs, For Windows 2000 Professional users, Skipping

Symptom	Cause and/or Solution
The image and sound	• You are playing back the file from the floppy disk
break off when you play	or “Memory Stick.”
back an image on a	tCopy the file to the hard disk of the computer
computer.	and then play back the file from the hard disk
	(page 32).
Your camera cannot delete	• The image is protected.
an image.	tCancel the protection (page 63).
The power turns off	• With the PLAY/STILL/MOVIE selector set to
suddenly.	STILL or MOVIE, if you do not operate the camera
	for about three minutes while the power is on, the
	camera turns off automatically to prevent wearing
	down the battery pack.
	tTurn on the camera.
	• The battery pack is discharged.
	tReplace it with a fully charged battery pack.
The image does not	• The VIDEO OUT setting of your camera is
appear on the TV screen.	incorrect.
	tChange the setting (page 45).
The slide show function	• The slide show function stops after about
stops automatically.	20 minutes when using a floppy disk.
	tTo continue the slide show, select [START]
	again (page 61).
You cannot use the	• The camera is set to TEXT mode.	Additionalinformation
PROGRAM AE function.	tCancel the TEXT mode (page 51).
The macro function does	• PROGRAM AE is set to the Panfocus mode.
not work.	tCancel the Panfocus mode (page 54).

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5Open “Device Manager” on Windows.

For Windows 98, Windows 98SE and Windows Me users:

1 Open [Control Panel] from [ My Computer], then double-click [System].

2 System properties is displayed. Click the [Device Manager] tab located at the top.

3 Click [ SonyDSC] in [ Other devices], then click the [Delete (E)] button loccated at the lower-right corner.

For Windows 2000 Professional users:

*Log in with the permission of administrater.

1Open [Control Panel] from [ My Computer], then double-click [System].

2System properties is displayed. Click the [Hardware] tab located at the top, then click the [Device Manager (D)] button.

3Click [View] in [Device Manager], then click [Devices by type (E)].

4Right-click [ SonyDSC] in [ Other devices], then click [Delete (E)].

6 After the message appears to verify that you delete the device

manager, click the [OK] button.
7 Turn off the camera, disconnect the USB cable, and restart the
computer.
8 Install the USB driver in the supplied CD-ROM to the computer
following the procedure on page 29. Perform all steps without		Additional
Battery packs
skipping.
		information
Symptom	Cause and/or Solution
The battery pack cannot	• The power of the camera is turned on.
be charged.	tTurn off the power of the camera (page 10).
The battery life is short.	• You are recording/playing back images under
	extremely cold temperatures.
	• The battery pack is not charged enough.
	tCharge the battery pack fully.
	• The battery pack is dead.
	tReplace the battery pack with a new one.

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Symptom	Cause and/or Solution
Your computer does not	• The battery level is low.
recognize your camera.	tUse the AC power adaptor (page 13).
	• The camera is turned off.
	tTurn on the camera.
	• The USB cable is not connected firmly.
	tDisconnect the USB cable, and connect it again
	firmly. Make sure that “USB MODE” is
	displayed on the LCD screen (page 29).
	• The USB connectors on your computer are
	connected to other equipment besides the keyboard,
	the mouse, and your camera.
	tDisconnect the USB cables except for the ones
	connected to the keyboard, the mouse, and your
	camera.
	• The position of the MS/FD selector is not set to the
	proper position for the media being used.
	tSet the MS/FD selector to the proper position.
	• The USB driver is not installed.
	tInstall the USB driver (page 29).
	• For Windows 98, Windows 98SE, Windows
	Me and Windows 2000 Professional users
	Since the camera is connected to a computer with
	the USB cable before installing the USB driver, the
	drive is not recognized properly by the computer.
	tDelete the drive which is not recognized
	properly, then install the USB driver. For details,
	see the procedure below.

Reinstall the USB driver when using Windows 98, Windows 98SE, Windows Me and Windows 2000 Professional

1Turn on your computer and allow Windows to load.

2Connect the USB jack on the camera and the computer with the supplied USB cable.

3Insert a media and set the MS/FD selector to the appropriate position according to the media inserted.

4Connect the AC power adaptor to your camera and then to a wall outlet (mains), and turn on the power of your camera.

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Symptom	Cause and/or Solution
The indication of the	• You are using the camera for many hours under
battery remaining time is	extremely hot or cold temperatures.
not proper, or the power is	• The battery pack is dead.
immediately turned off	tReplace the battery pack with a new one
even if the battery
	(page 9).
remaining indicator
	• The battery level is too low.
indicates that the battery
	tInstall the fully charged battery pack (page 9,
level is sufficient.
	10).
	• A deviation has occurred in the remaining battery
	time.
	tCharge the battery pack fully (page 10).
The POWER ON/OFF	• A malfunction has occurred in the battery pack.
(CHG) lamp flashes when	tContact your Sony dealer or local authorized
charging a battery pack.	Sony service facility.
The POWER ON/OFF	• The AC power adaptor is not connected.
(CHG) lamp does not light	tConnect the power cord firmly to a wall outlet
up when charging a	(page 10).
battery pack.	• The battery pack is not installed properly.
	tInstall it properly (page 9).
	• Charging of the battery pack is complete.

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