Troubleshooting

Troubleshooting

If a problem occurs during recorder operation, follow the steps described below before consulting the nearest Sony dealer. If any messages appear, it is recommended to take notes.

1Check to see if the problem is listed in “Troubleshooting.” Check “Messages” (page 71) for the problem as well.

2If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.

While charging

Symptom

Case and/or corrective action

 

 

The rechargeable battery does not

The rechargeable battery has been inserted incorrectly or the AC

start charging. The rechargeable

power adaptor, the AC power cord, or the USB cable has been

battery cannot be fully charged.

connected incorrectly. Insert the rechargeable battery correctly or

 

connect the AC power adaptor, the AC power cord, or the USB

 

cable correctly.

 

No rechargeable battery is inserted. Insert the rechargeable battery

 

(page 14).

 

The rechargeable battery is depleted. Charge the rechargeable

 

battery. It takes one minute after connecting the USB cable to

 

the recorder for an indication to appear and charging to start. If

 

charging does not start even after a minute, reconnect the USB

 

cable to the recorder again.

 

The surrounding temperature is too high or too low (“CHARGE

 

+5°C – +35°C/41F–95F” appears in the display). Charge the

 

battery at a temperature of +5 °C (+41 °F) to +35 °C (+95 °F).

 

The battery will take longer to charge if you operate the recorder

 

while charging the battery with the AC power adaptor, or do

 

computer-related operations while charging with USB bus power.

 

For faster charging, do not operate the recorder.

 

You pressed the jog lever or one of the buttons on the recorder at

 

the time you connect the USB cable.

 

 

The rechargeable battery has

“Quick Mode” was set to “On” (“Quick On” on the remote) (

become drained even when the

page 59). If you set “Quick Mode” to “On” (“Quick On” on the

recorder was not used for a while.

remote), the power stays on inside the recorder even when there

 

is no operation, causing the rechargeable battery life to shorten.

 

If the rechargeable battery is not fully charged, the battery

 

may become drained after a while. If this happens, charge the

 

rechargeable battery again.

Even when fully charged, the life of the battery is only about half what it normally is. The remaining charging time is about a half the usual time.

The capacity of the rechargeable battery has decreased because the battery is reaching the end of its service life. Replace the rechargeable battery with the new one (optional).

The recorder become hot during the charging procedure.

This is normal and poses no danger.

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