While the recorder is connected to the computer

Symptom

Case and/or corrective action

The recorder is not recognized by

The USB cable is not firmly connected. Connect the USB cable

the computer.

firmly to the recorder and the computer (page 21). If the

 

recorder is still not recognized, disconnect the USB cable, restart

 

the computer, and then reconnect the USB cable.

 

A USB hub is used. Connect the USB cable directly to the USB

 

port of the computer.

 

Network communication has failed. Disconnect the USB cable,

 

wait at least 2 seconds, and then reconnect it. If the recorder is still

 

not recognized, disconnect the USB cable, restart the computer,

 

and then reconnect the USB cable.

 

In the case of Windows 2000 Professional, if you disconnect

 

a USB cable after turning on or restarting the computer, the

 

computer may not recognize the recorder when you reconnect

 

the USB cable. In this case, disconnect the USB cable, restart the

 

computer, and then reconnect the USB cable. Try updating your

 

operating system also.

 

A disc is not inserted in the recorder. Check if a disc is inserted in

 

the recorder.

 

The software installation failed. Disconnect the recorder and

 

install the software again (page 20).

The recorder is not recognized

The inserted disc is recorded in MD mode. Insert a disc recorded

as an external device in Windows

in Hi-MD mode.

Explorer.

A blank 60/74/80-minute standard disc has been inserted with

 

 

“Disc Mode” in the menu set to “MD”. Set “Disc Mode” to “Hi-

 

MD” (page 59).

Even though the USB cable is

It takes time to recognize SonicStage. Please wait.

used to connect the recorder, the

The other application software is running. Reconnect the USB

display on the recorder does not

cable after a while. If the computer still does not recognize the

indicate it is connected.

recorder, disconnect the USB cable, restart the computer, and

 

reconnect the USB cable.

 

 

“RECONNECT USB” appears in

You operated the recorder or the computer before the recorder was

the display.

recognized by the computer. Reconnect the USB cable (page

 

21).

 

 

Charging by USB bus power

The battery compartment lid is not firmly closed. Reinsert the

cannot be done.

rechargeable battery and close the battery compartment lid firmly.

 

The temperature of the battery-charging location is too low or too

 

high. Charge the rechargeable battery within a temperature range

 

of +5 °C (+41 °F) to +35 °C (+95 °F).

 

 

Troubleshooting

Continued

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