Troubleshooting, To Deal with a Trouble | Sony NWZ-E455, NWZ-E453

WALKMAN User Guide

Getting Started

How to Use the Software

Music

“SensMe™ Channels”

Videos/Podcasts/Photos

Print

Top page > Troubleshooting

Troubleshooting

To Deal with a Trouble

What can I do to solve a problem?

Customer support Web site

Possible Causes of Symptoms

FM Radio		Table of contents for symptoms and possible causes
		Operation
Making/Playing Voice		Operation
Making/Playing Voice		Display
Recordings		Display
		Power
Timer		Power
Timer		Connection to a computer

Settings
Settings		“SensMe™ Channels”
Troubleshooting		FM Radio
Important Information		Recording
Important Information		Podcast

Specifications
Specifications		Other
	Contents list	Messages
	Contents list
		Back to top
		Copyright 2010 Sony Corporation

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Sony NWZ-E455, NWZ-E453, NWZ-E454 specifications Troubleshooting, To Deal with a Trouble, Possible Causes of Symptoms

Contents

NWZ-E453/E454/E455 Getting Started How to Use the Software Content TransferWindows Media Player Windows Explorer Drag-and-Drop Music Playing songs using SensMe Channels SensMe ChannelsSensMe Channels Option Menu Videos/Podcasts/Photos FM Radio Settings FM RadioListening to FM Radio FM Radio Option Menu Recording Settings Making/Playing Voice RecordingsMaking Voice Recordings Playing Voice Recordings Timer Setting the Timer Settings Common Settings Selecting a level of recording quality Bit Rate Settings Troubleshooting Possible Causes of SymptomsTo Deal with a Trouble Important Information Specifications SpecificationsWhat are Format and Bit Rate Contents list Music Videos/Podcasts/Photos Playing voice recordings Deleting recorded voice files Troubleshooting Cleaning Storing Data About battery charging Before first useAbout model names mentioned in this User Guide About Windows operating system and Windows Media Player How to use this User Guide Selecting a topic to display Changing the font size Returning to a previousPrinting out a What you can do with Walkman Videos/ Photos/ PodcastsEnjoying SensMe Channels Playing SensMe Channels Transferring music from CDs using Windows Media Player Transferring music by drag-and-drop using Windows ExplorerOperation flow to enjoy music Hint Transferring videos/photos/podcasts using Content Transfer Transferring videos/photos using Windows Media PlayerOperation flow to enjoy videos, photos and podcasts Hint Turning the player on and off To turn on the playerTo turn off the player Charging the battery About the Battery Care modeAbout the battery indicator Hint About battery life Longer battery life settingsAdjust data format and bit rate Turn off the player manually Selecting the display language Language Settings Language Messages and menus are displayed Setting the current time Set Date-Time Parts and controls Back to top Bundled software Content Transfer About the softwareWalkman Guide Compatible software Windows Media Player Copyright 2010 Sony Corporation About the Home menu About the information area Related Topics How to use the Home menu Page To return to the Home menu during operation To return to the previous screen during operation How to use the option menu Related Topics Importing music from CDs using Windows Media Player Back to top Transferring music using Windows Media Player Copyright 2010 Sony Corporation Transferring music using Content Transfer Copyright 2010 Sony Corporation Transferring videos/photos/podcasts using Content Transfer Playing podcast Podcasts Viewing photos Photos Back to top Transferring music using Windows Explorer About the data hierarchy Related Topics Transferring videos/photos/podcasts using Windows Explorer Related Topics Playing music Back to top Browsing and using the music screen Music playback screenIndication icons of the music playback screen Icon Description Operations on the music playback screen Icons which appear by pressing the OPTION/PWR OFF buttonMusic list screen Song list screen Album list screen Operations on the music list screen These icons may not appear depending on the screen Searching for songs Search methodMethod Description Back to top Using bookmarks Adding a song to a bookmark listTo add the currently playing song To select a song from a song list to add to a bookmark list Removing a song from a bookmark list Removing all songs from a bookmark listRearranging songs in a bookmark list To cancel browsing Browsing cover arts to select an album Album ScrollCover art Deleting songs About the karaoke function Activating the karaoke function Music playback screen with karaoke activatedType Description About the karaoke function Back to top Changing the key of a song About language study Activating the language study function Activating the language study for musicMusic playback screen with language study activated Activating the language study for audio podcast Audio podcast playback screen with language study activated Rewinding slightly Quick Replay Playing back a specified section repeatedly A-B Repeat Repeat operations Adjusting the playback speed DPC Using the music option menu Option items appearing on the album list screenOption items appearing on the music playback screen Option items Description/reference Option items appearing on the music list screen Option items appearing on the Bookmark screenDetailed information screen Option items *1 Description/reference File name Setting the play mode Play Mode Type icon Description Setting the playback range Playback Range Setting the sound quality Clear Bass Equalizer Setting the sound qualityCustomizing sound quality Type Description Icon Press Customizing the surround sound VPTSurround Troubleshooting Setting Important Information Listening with Dsee Sound Enhance DSEESound Enhance Listening with Clear Stereo Clear Stereo Adjusting the volume level Dynamic Normalizer Changing the default bookmark list Default Bookmark List Selecting the album display format Album Display Format TypeScreen Hint Displaying lyrics Display Lyrics Music playback screen while displaying lyrics Back to top How to create LRC files Examples Lyrics display on the player File nameSave as type Save Encoding Copyright notice Optimizing the quality of the sound output from the speakers SP Output Optimizer What is SensMe Channels? Playing songs using SensMe Channels List of channels Channel Description Analyzing songs on the player To stop analyzing Using the SensMe Channels option menu Option items appearing on the SensMe Channels screen Watching videos Videos Using the video option menu Back to top Browsing and using the video screen Video playback screenOperations on the video playback screen Video list screen Icons of videosOperations on the video list screen 108 Searching for videos To cancel the browsing Scene interval settingBrowsing scenes Scene Scroll Deleting videos Deleting a currently playing videoDeleting videos by selecting from a list Using the video option menu Option items appearing on the video list screenOption items appearing on the video playback screen Option Description/reference Items Setting the zoom function Zoom Settings Playing only video sound On-Hold Display Arranging the video list Order of Video List What is a podcast? Playing podcast Podcasts Browsing and using the podcast screen Audio podcast playback screenOperations on the audio podcast playback screen Video podcast playback screen Operations on the video podcast playback screen Episode list screen Icons of episodesOperations on the episode list screen Podcast list screen Operations on the Podcast List screen Deleting podcasts Deleting the currently playing episodeDeleting an episode in the episode list Deleting a podcast 123 Using the podcast option menu Option items appearing on the podcast playback screenOption items appearing on the episode list screen Option items appearing on the Podcast List screen 125 Viewing photos Photos 127 Browsing and using the photo screen Photo display screenOperations on the photo display screen Photo list screen Thumbnail Only Thumbnail + TitleIcon of photos Operations on the photo list screen 130 Deleting photos Using the photo option menu Option item appearing on the photo folder/photo list screenOption items appearing on the photo display screen Setting the photo list display format Photo List Format Listening to FM radio FM Radio Browsing and using the FM radio screen Operations on the FM Radio screenIcon which appears by pressing the OPTION/PWR OFF button 136 Presetting broadcast stations automatically Auto Preset Presetting broadcast stations manually Save to Preset Deleting preset broadcast stations Delete from Preset Using the FM radio option menu Setting the reception Scan Sensitivity Setting monaural/stereo Mono/Auto Making voice recordings Microphone Voice Recording screen Playing voice recordings Recorded voice icon Deleting recorded voice files Deleting a recorded voice fileDeleting a recorded voice folder Deleting all recorded voice folders All the folders are deleted Select No to cancel deletion Using the voice recording option menu Option items appearing on the Voice Recording screen 149 Selecting a level of recording quality Bit Rate Settings About the timer Using the alarm timer Using the sleep timer Setting the alarm to on/off Alarm On/Off Setting the alarm time Alarm Time Setting the repeat setting Repeat Selecting the alarm sound Alarm Sound Settings Selecting the alarm song Setting the sleep timer Sleep Timer Settings Hint Displaying the player information Unit Information Limiting the volume Avls Volume Limit Turning off the beep sound Beep Settings Setting the screensaver Screensaver Settings Setting the screensaver to on/offSetting the screensaver type Setting the slide show setting Setting the screensaver waiting time Horz Adjusting the brightness of the screen Brightness Setting up wallpaper Wallpaper Settings To set a desired photo as the wallpaper 165 Setting the date format Date Display Format Setting the time format Time Display Format How to Use the Software Music Limiting the charge amount Battery Care Returning to the factory settings Reset All Settings Formatting memory Format Using USB connection mode USB Connection Mode 172 173 174 175 176 177 Setting Important Information 179 180 181 Screen 183 184 Top page Settings Music Settings How to create LRC files 186 187 188 189 Specifications Contents list Copyright 2010 Sony Corporation 191 Making/Playing Voice Thumbnail + Title 193 194 195 What can I do to solve a problem? Customer support Web site Table of contents for symptoms and possible causes Operation There is no soundData cannot be played Songs or photos cannot be deleted on the player Noise is generated Player does not respond to any button operations There is insufficient volume Player’s power turned off, and then on againPlayback does not stop Playback has stopped suddenly Player when you start or restart the computer Display Power Battery life is shortPlayer cannot charge the battery Player turns off automatically Charging completes very quickly Cannot install the software Connection to a computer Data cannot be transferred to the player from your computer Transfer takes too long time Cannot return a song on the player to the computerFolders cannot be renamed or deleted SensMe Channels You cannot find your desired channelMorning always displayed for the time-based channel FM Radio FM broadcasts are unclearReception is weak and sound quality is poor FM broadcasts are affected by interference Recording Cannot recordRecorded files cannot be deleted Podcast Cannot play back an episode Other Alarm is delayed Sleep timer does not workSleep timer is delayed Cannot adjust the playback speed Messages 216 Important product information 218 Top page Important Information Precautions Warning Top page Important Information Precautions Caution 221 Top page Important Information Precautions Notice for users About sample data *1 Road safety Preventing hearing damageCaring for others Manuals Top page Important Information Cleaning Notes on cleaning Storing data Walkman Upgrading the player’s firmware License and trademark notice Video Provider Licensed to Provide VC-1 Video 230 Important information on software Information on software applicable to GNU GPL/LGPLPackage List Version 2.1, FebruaryPage 233 234 235 236 No Warranty How to Apply These Terms to Your New Libraries GNU General Public License Version 2, JunePage 240 241 How to Apply These Terms to Your New Programs 243 Specifications Supported file formatMusic including podcasts *1 Video including podcasts *1 Maximum recordable number of songs and time Approx Maximum recordable time of videos ApproxPhoto *7 Voice Recording Output headphones Operating temperaturePower source Battery life continuous playback Player settings which affect battery life MusicVideo FM radio Dimensions w/h/d, projecting parts not included Dimensions w/h/dDisplay Mass Supplied items System requirements What is audio format? What is copyright protection?What is bit rate? 252 What is video format? What is photo format?