Sony PCG-F630, PCG-F610 Troubleshooting My modem connection is slow, My microphone does not work

Troubleshooting

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My modem connection is slow

The computer’s modem uses V.90 technology. Many factors influence modem connection speed, including telephone line noise or compatibility with telephone equipment (such as fax machines or other modems). If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:

❑Have your phone company check that your phone line is free from any line noise.

❑If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is compatible with fax modems.

❑If you are having a problem connecting with your Internet Service Provider (ISP), check that the ISP is not experiencing technical problems.

❑If you have a second phone line available, try connecting the modem to that line.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the Microphone connector. See “Connecting an External Microphone” on page 46 for details.

My mouse does not work

❑If you are using an external mouse, check that the mouse is plugged into the mouse connector. See “Connecting an External Mouse or Keyboard” on page 44 for details.

❑If you connected an external mouse while your computer is on, you must restart your computer.

❑If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB connector.

I cannot use DV devices. The message “DV equipment seems to be disconnected or turned off” appears.

❑Check that the DV device is turned on and that the cables are properly connected.

❑If you are using multiple i.LINK® devices, the combination of the connected devices may cause unstable operation. In this case, turn off the power to all connected devices and disconnect unused devices. Check the connection, then turn on the power again.