Troubleshooting
63
My notebook starts, but the message “Operating system not found” appears and
Windows does not start.
❑If you have connected a docking station with a floppy disk drive or an
external floppy disk drive, make sure there is no floppy disk in the floppy
disk drive (non-bootable).
❑If a non-bootable floppy disk is in the drive, proceed as follows:
1Shut down the notebook, then remove the floppy disk.
2Restart the notebook and confirm that Windows starts properly.
❑If Windows still does not start, follow the steps below to initialize the BIOS:
1Remove any floppy disk from the floppy disk drive.
2Shut down the notebook.
3Remove any peripheral devices connected to the notebook.
4Turn on the notebook.
5Press the F2 key when the Sony logo appears. The BIOS setup menu
window appears.
6Press the directional arrow keys to select the Exit menu.
7Press the arrow keys to select “Get Default Values” then press Enter.
The message “Load default configuration now?” appears.
8Select Yes, then press Enter.
9Use the directional arrow keys to select “Exit” (Save Changes), then
press Enter. The message “Save configuration changes and exit now?”
appears.
10 Select Yes, then press Enter. The notebook restarts.
If your notebook continues to display the message “Operating system not found,”
and Windows does not start, use your supplied System Recovery CD to restore
the software titles shipped with your notebook. See “To use the System Recovery
CD(s)” on page58 for more information.
The System Recovery CD restores your notebook to its original state, so user
data and applications will be lost.