Software Support Information

Software Support Information

Adobe Acrobat® Reader™, Adobe Photoshop® Elements, Adobe® Premiere® LE (Adobe Systems Inc.)

Web site

http://www.adobe.com

 

 

telephone

206-675-6126 (fee-based support)

 

 

e-mail

techdocs@adobe.com

 

 

hours

M-F, 6 A.M.-5 P.M. Pacific time

 

America Online® (America Online, Inc.)

 

 

Web site

http://www.aol.com

 

 

telephone

800-827-3338

 

 

hours

7 days a week, 24 hours a day

 

CompuServe® 2000 (CompuServe Interactive Services Inc.)

 

 

Web site

http://www.compuserve.com

 

 

telephone

800-848-8990

 

 

hours

M-F, 8 A.M., Sat.-Sun. 10 A.M.-10 P.M. eastern time

 

Drag’n Drop CD™ (DigiOn Inc. and Easy Systems Japan Ltd.)

 

 

Web site

http://www.easy.co.jp/dde/sony/tosupportne.html

 

Netscape Communicator® (Netscape Communications Corp.)

 

 

Web site

http://help.netscape.com

 

 

telephone

888-4-SONY-PC (888-476-6972)*

hours

7 days a week, 24 hours a day

 

 

* Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

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Sony PCG-R505JSP, PCG-R505JSK, PCG-R505JLK, PCG-R505JEP Software Support Information, America Online America Online, Inc