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Troubleshooting

This section describes how to solve common problems you may encounter

when using your notebook. Many problems have simple solutions, so try

these suggestions before you contact Sony PC Support

(http://www.sony.com/pcsupport). Consult the following sections:

❑Troubleshooting Your Notebook
❑Troubleshooting the Docking Station
❑Troubleshooting the LCD Screen
❑Troubleshooting the Mouse and Touchpad
❑Troubleshooting Drives, PC Cards, and Peripheral Devices
❑Troubleshooting the Software
❑Troubleshooting i.LINK Devices
❑Troubleshooting the Modem
❑Troubleshooting Audio
❑Troubleshooting the Printer

Troubleshooting Your Notebook

My notebook does not start.
❑Check that the notebook is plugged into a power source and that it is turned
on. Check that the power indicator on the front panel of the notebook
indicates that the power is on.
❑Check that the battery packs are inserted properly and that they are charged.
❑If you are connected to a docking station with a floppy disk drive or an
external floppy disk drive, make sure there is no floppy disk in the floppy
disk drive.
❑Confirm that the power cord and all cables are connected firmly, as
described in “Connecting a Power Source” on page26.