Troubleshooting
2Select Sounds, Speech, and Audio Devices, then click “Adjust the system volume.”
3From the Volume tab, adjust the Device volume by moving the slider bar to the desired sound level. Verify that the Mute option is not selected.
❑Check that the Mute check box is not selected in the Windows volume control.
✍You may need to reinstall the sound drivers. See “To Use the Driver Recovery CD” for more information.
My modem connection is slow.
Many factors influence modem connection speed:
❑Telephone line noise
❑Incompatibility with other telephone equipment such as fax machines or other modems.
❑Internet Service Providers (ISP) connection capability may vary.
If you think your modem is not connecting properly to other
❑Contact your phone company and ask them to verify that your phone line is free from line noise.
❑If your problem is
❑For optimum performance, verify that your ISP point of presence (POP) phone number is compliant with V.90 standards.
❑If you are having a problem connecting with your ISP, check that they are not experiencing technical problems.
❑Try connecting your modem through another phone line, if available.
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