If a problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.
Symptom | Check these items | |
No picture |
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| If the 1 (power) indicator is not lit, | • Check that the power cord is properly connected. |
| or if the 1 (power) indicator will not |
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| light up when the 1 (power) switch |
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| is pressed, |
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| If CABLE DISCONNECTED | • Check that the video signal cable is properly connected and all plugs are firmly seated in |
| appears on the screen, | their sockets (page 6). |
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| • Check that the video input connector’s pins are not bent or pushed in. |
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| • Check that the input select setting is correct (page 8). |
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| • A |
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| signal cable, CABLE DISCONNECTED may appear on the screen before entering the |
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| power saving mode. This is not a malfunction. |
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| If NO INPUT SIGNAL appears on | • Check that the video signal cable is properly connected and all plugs are firmly seated in |
| the screen, or the 1 (power) | their sockets (page 6). |
| indicator is orange, | • Check that the video input connector’s pins are not bent or pushed in. |
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| • Check that the input select setting is correct (page 8). |
xProblems caused by a computer or other equipment connected, and not caused by the monitor
•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.
•Check that your graphics board is installed properly.
•Change your graphic board to the latest driver. Or match the version of your graphic board to the current OS.
•When using a laptop computer, set the output of your computer to video out (for details on video out setting, contact your computer manufacturer).
•Check that the computer’s power is on.
•Restart the computer.
If OUT OF RANGE appears on the x Problems caused by a computer or other equipment connected, and not
screen, | caused by the monitor |
| • Check that the video frequency range is within that specified for the monitor. If you |
| replaced an old monitor with this monitor, reconnect the old monitor and adjust the |
| computer’s graphics board within the following ranges: |
| Horizontal: |
| E96D only) |
| Vertical: |
| Resolution: 1280 ⋅ 1024 or less |
| • Start your OS in Safe mode and restart the computer after setting the resolution. The |
| setting of safe mode varies depending on your OS. For more details, contact your |
| computer manufacturer. |
If you are using Windows and replaced an old monitor with this monitor,
•If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Select “SONY” from the “Manufacturers” list and select the desired model name from the “Models” list in the Windows device selection screen. If the model name of this monitor does not appear in the “Models” list, try “Plug & Play.”
If using a Macintosh system, | • If you use the Macintosh adapter (not supplied), check that the Macintosh adapter and the |
| video signal cable are properly connected. |
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18 (GB)