Chapter 5. Troubleshooting

Saved contents is not

Make sure that you do not remove the memory card while

contents are being saved.

displayed in the SD memory

Check if the SD memory card is properly inserted.

card.

Check if the capacity on the card is correct on the Record

 

page.

 

 

Product information is not

Check if the network cables are properly connected.

Reset the camera to the factory defaults by pressing the

displayed on the local

RESET switch on the back of the camera for 5 seconds, and

network.

then check again.

 

 

 

 

Check if the SNP-3750/3350 network camera is connected

 

properly using a network cable.

Sudden video pause

When using an extra network device such as a hub or IP

router, check if the device is in operation.

 

 

Open a command prompt and check if the SNP-SNP-3750/3350

 

network camera is connected to the network.

 

 

Regular Power Cord Check

 

 

 

The power cord's coating

has been damaged. Continuing to use the product when its power cord is damaged

The power cord is hot to constitutes an electrical and fire hazard. The power plug must be touch when the product is removed from the outlet immediately, and qualified service

in operation.

personnel or your system provider should be contacted for

• The power cord gets hot it

assistance.

has been bent or pulled.

 

PC Requirements

Category

Minimun Requirements

Recommanded

Requirements

 

 

CPU

Intel Core 2 Duo E4300 or better

Intel Core 2 Duo E7400 or better

Main Memory

1GB or more

2GB or more

Video Memory

256MB or more

512MB or more

Display

1024 x 768 (with 32bit color) or higher / OpenGL compatible

Hard Disk

80GB or more

Operating System

Windows XP Professional / Windows Vista

Network

10/100 Base-T Ethernet

Internet Explore

6.0 or better

etc

DirectX 9.0 or higher

 

 

 

 

Specifications

 

 

 

 

Model Name

SNP-3750

 

SNP-3350

Camera

 

 

 

 

Imaging Device

1/4 inch, Color Vertical Double Density Interline Transfer CCD

TV Standard

 

NTSC / PAL

Total Pixels

 

NTSC:811(H) x 508(V) / PAL:795(H) x 596(V)

Effective Pixels

NTSC:768(H) x 494(V) / PAL:752(H) x 582(V)

Synchronization

Internal

 

Imaging Frequency

H:15.734 KHz / V:59.94 Hz

Horizontal Scan Rate

NTSC:15.734 KHz / PAL:15.625 KHz

Vertical Scan Rate

NTSC:59.94 Hz / PAL: 50 Hz

Horizontal Resolution

Color: 550TVL (Min.) , B/W: 680TVL (Min.)

Minimum Luminance

0.7 Lux @ F1.6 ( Color )

0.002Lux @ F1.6 (Sens-up 256X)

 

 

0.03 Lux @ F1.6 ( B/W )

S/N Ratio (AGC Off)

50 dB

 

50 dB

OSD

 

Embedded

Camera ID

 

1~255

 

Day & Night

 

AUTO / COLOR / BW

Backlight

 

WDR / BLC / HLC / OFF

Dynamic Range

52dB

 

DIS (Digital Image Stabilization)

ON / OFF

Privacy Protection

ON / OFF(8 Areas)

 

 

 

SSNR

 

LOW / MIDDLE / HIGH / OFF

Sens-up

 

AUTO / Off (Selectable limit ~ 256X )

Gain Control

 

LOW / MEDIUM / HIGH / OFF

White Balance

ATW / AWC / MANUAL /INDOOR / OUTDOOR

Electronic Shutter

AUTO(NTSC:1/60~120,000sec, PAL:1/50~120,000sec)/MANUAL/A.FLK

Lens

 

 

 

 

Zoom Ratio

 

37X (Optical) , 12X (Digital)

 

33X(Optical) ,12X(Digital)

Focal Length

 

3.5 ~ 129.5mm (F1.6 to 3.9)

 

3.5~115.5mm (F1.6 to 3.6)

Max. Aperture Ratio

1:1.6(Wide) ~ 3.9(Tele)

 

1:1.6(Wide) ~ 3.6(Tele)

Min. Object Distance

1.8m

 

Angle of

Horizontal

55.5°(Wide) ~ 1.59°(Tele)

 

55.5°(Wide) ~ 1.77°(Tele)

View

Vertical

42.5°(Wide) ~ 1.19°(Tele)

 

42.5°(Wide) ~ 1.33°(Tele)

Focus

 

AUTO / MANUAL

/ ONE-SHOT

Zoom Movement Speed

2.5 sec

 

2.2 sec

IRIS Control

 

AUTO/MANUAL

Lens Initialization

Built-In

 

Pan / Tilt

 

 

 

 

Pan Angle

 

360°

 

Pan Speed

Preset

500°/sec

Manual

0.024°~120°/sec (Proportional Zoom Ratio)

 

Tilt Angle

 

-5° ~ 185°

NETWORK PTZ CAMERA 88 User Guide

NETWORK PTZ CAMERA 89 User Guide

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Sony SNP-3350 manual PC Requirements, Category Minimun Requirements, Model Name