Software Help and Support

Technical support information for the preinstalled software on your computer is located in this section. Sony software support is free of charge for 90 days after the original date of purchase.

Your computer may not be supplied with all of the software discussed in this section, depending on the computer purchased. To view information about the specific software preinstalled on your computer, see the software program's online Help.

Adobe® Photoshop® Elements, Photoshop® Album, Premiere®, Reader®

Adobe Systems, Inc.

Web site

http://www.adobe.com

telephone

800-685-3652

hours

M - F, 6 AM - 5 PM PST

America Online® (Broadband or Dial-Up)

America Online, Inc.

Web site http://www.aol.com

AOL® Instant Messenger

America Online, Inc.

Web site http://www.aim.com

Click to DVD

Sony Electronics Inc.

At the touch of a button, Click to DVD software enables you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video content straight from a DV device or by importing video from stored files. You can also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still camera. What's more, you can easily give a professional look to your DVDs by adding chapter menus, backgrounds, and menu screens. You are only a few clicks away from enjoying your own DVDs!

Web site

http://www.sony.com/pcsupport

telephone

888-4-SONY-PC (888-476-6972)

hours

7 days a week, 24 hours a day

DVgate Plus

Sony Electronics Inc.

Connect a compatible digital video camera to your computer's i.LINK® port and capture video clips and still images. Edit clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital video camera or in a variety of popular file formats.

Web site

http://www.sony.com/pcsupport

telephone

888-4-SONY-PC (888-476-6972)

hours

7 days a week, 24 hours a day

Microsoft® Internet Explorer

Microsoft Corp.

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Sony VGCRA830, VGCRA930 specifications Software Help and Support, Click to DVD