Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem using the following instructions. If the problem persists, consult with qualified Sony personnel.

Power
SymptomCause and Remedy

 

 

The power is not turned on.

• The power has been turned off and on with the I / 1 key at a short

 

interval.

 

c Wait for about 90 seconds before turning on the power

 

(see page 27).

 

• The lamp cover is detached.

 

c Close the lamp cover securely (see page 39).

 

 

Both the LAMP/COVER

• The electrical system breaks down.

and TEMP/FAN indicators

c Consult with qualified Sony personnel.

light up.

 

 

 

The powered tilt adjuster

• The AC power cord is unplugged with the power of the projector

and the lens protector do

turned on.

not close.

c Connect the power cord plug to the AC outlet again, then turn

 

off the power of the projector.

 

 

The powered tilt adjuster

• The electrical system breaks down.

and the lens protector do

c Consult with qualified Sony personnel. If it is necessary to use

not work at all.

the projector in case of emergency, use it in the emergency mode

 

(see page 46).

 

 

Picture

Symptom

Cause and Remedy

 

 

No picture.

• Cable is disconnected or the connections are wrong.

 

c Check that the proper connections have been made

 

(see page 17).

 

• Input selection is incorrect.

 

c Select the input source correctly using the INPUT key

 

(see page 24).

 

• The computer signal is not set to output to an external monitor or

 

set to output both to an external monitor and a LCD monitor of a

 

computer.

 

c Set the computer signal to output only to an external monitor

 

(see page 17).

 

c Depending on the type of your computer, for example a

 

notebook, or an all-in-one LCD type, you may have to switch

 

the computer to output to the projector by pressing certain keys

 

or by changing your computer’s settings. (See page 24)

 

For details, refer to the computer’s operating instructions

 

supplied with your computer.

 

 

The picture is noisy.

• Noise may appear on the background depending on the

 

combination of the numbers of dot input from the connector and

 

numbers of pixel on the LCD panel.

 

c Change the desktop pattern on the connected computer.

 

 

GB 42 Troubleshooting