Error Messages, Description, Action | Source Technologies ST9530

9. Error Messages

Your Secure MICR Printer has a set of front panel error messages unique to MICR applications. These messages appear if there is a MICR related problem. The printer may also print an error message on the page near where the error occurred. In many cases you can receive more information about a displayed error by pressing Go to print the job which caused the error. Then inspect the printed page for a more detailed error message.

Error Message on Display Printed Message

Can’t Purge, password not enabled

Can’t Sort Insufficient Memory

Command Decode Error	Decode error &%Sx
	(where x is the
	incorrect character)

Invalid Convert to Escape	Invalid Convert to
Character	Escape Character

Flash Full Purge and Format

Load MICR Toner

Description

This error indicates that MICR mode has not been enabled. This error indicates the printer does not have sufficient memory to sort the Audit Report.

A syntax error was detected in a MICR command.

An error was detected in the User Programmable Escape Character Selection Command. The software tried to specify a NULL or an ampersand as the first Escape Character.

This error message indicates that the printer’s flash memory is full. The audit trail cannot accept more jobs until more space is available in flash. Before printing a MICR font, the printer checks for MICR toner. If

Action

Press Go. Enter MICR mode, then re- attempt the purge.

Press Go. The printer may need to be upgraded with more RAM memory to sort; otherwise an unsorted Audit Report may be printed.

Check your software for a syntax error in the MICR command that was being used when the error occurred.

Check the Command (&%STY...) for errors.

Press Go then purge the audit trail. Then either defragment or format flash memory (Utilities Menu).

Replace standard toner cartridge with a MICR Toner. Go to proceed. If MICR

Secure MICR Printer User’s Guide	46
September 2005

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Source Technologies ST9530 manual Error Messages, Error Message on Display Printed Message, Description, Action

Contents

ST9530 Secure Micr Printer User’s Guide Page Table of Contents Error Messages Audit Trail Report Printer Installation Micr Printing Today Micr OverviewCheck Processing System Secure Micr Printer User’s Guide Micr Check Design General Features of Check DesignPosition and Dimension Gauge Design Elements in Detail Paper Data Elements Date DuplexingMicr Clear Band Amount Convenience Amount Signature Area Amount In WordsPayee Area Drawee Institution Name Auxiliary On-Us Field Positions 65 to Memo LineCheck Serial Number Fractional Routing Number Micr Line External Processing Code EPC Field Position On-Us Field Positions 32 to Sample Check Quality Issues Quality WeightMicr Check Stock Layout Security Issues Check Stock Security Features Security Note Secure Micr Printer User’s Guide Micr Fonts Micr FeaturesMicr Mode Secure Fonts @PJL Ustatus Device CODE=40020 MicroPrintBi-Directional Feedback Resource Storage Micr Menu Entering Micr Mode STF Command Micr Definition Command SMCPxxxx$ optional STH CommandPassword Smcp STS Set New Password Command &%STExxxxxxxx$STE Print Micr E-13B Font SMDddd...ddd$ Print ICR Secure Numeric Font &%SMIxxxxxx~ Print Micr CMC7 Font SM7ddd...ddd$Print Secure Numeric Font SMFddd..ddd~ Print MicroPrint Line SMMxxxxxxxxx!$ Load Flash Resource STLxxxxxyyyyyyzdd....dd Secure Flash Resource Unlock Command STPxxxxx$Tray Lock Command STTL#$ Format Flash Memory SFF$ STTU# Tray Unlock Command STTU#$Tray Swapping Commands Sttson Decryption Commands DES and AES Decryption Turn DES Decryption OFF Turn DES Decryption onTurn AES Decryption on Turn AES Decryption OFF Customer Character Conversation Command STBEEP2$ Special Alert and Custom Beep CommandSTBEEP1$ MICRpoint Feature Secure Micr Printer User’s Guide Turning Hex Transfer On IBM Host Programming Features and ExamplesHex Transfer Turning Hex Transfer Off Hex Transfer Examples Micr Mode Command Example Command terminator Commands in .1 in order of appearanceSTFPASSWORD$ Micr font character mapping in Appendix a STY4000$ Escape Character TranslationSTY4040$ Example &%STY2300$ Sample Check Audit Trail Reports SAR Audit Trail Report Command SetPrint Audit Report End Audit Record Audit Report Field Three SQ3d..d$ Audit Report Field One SQ1d..d$Audit Report Field Two-MICR Line Audit Report Field Four SQ4d..d~ Audit Report Field Seven SQ7d..d$ Audit Report Field Five SQ5d..d$Audit Report Field Six SQ6d..d$ Print and Purge Audit Report &%SPURGExx$ Start Audit Feedback Command Print Audit Report SPRINTxx$ Audit Trail Commands Example Audit Trail Check Sample SQ6October 5, 2005$ SAR$SQ1200$200 Terminator SMD...$ SQ7103345 AM$ Msmith Description Error MessagesError Message on Display Printed Message Action Macro Definition Error Invalid decode Page Appendix a E13B Micr Font Mapping Command&%SMDddd..ddd$ Example &%SMD 00001234 T01234567T3210987654321$ Will print Appendix B CMC7 Micr Font Mapping Less Than Equal Greater Than Appendix C Secure Numeric Font Mapping Description Alpha/Numeric Hex Value Secure Font Character Two Three Four Five Six Seven Eight Nine Arrow Example&%SMF$15,575.00~ Appendix D ICR Secure Numeric Font Mapping Appendix E Micr Mode Command Summary STTSOFF$ SPURGE$ SPRINT$STORE$ Previous Audit Report information will be lost Appendix G PJL Based Micr Commands PJL Re-Lock Sequence With a New Password Value UEL @PJL Info Micr Cartridge Status = Unknown PCL Font Calls, Positioning Commands and Variable Print Data Sample Accounts Payable Check PJL and PCL commands used to print the sample check ESC%-12345X@PJL Ldeletepassword LRESOURCEflash