196 Troubleshooting
14117800, Ed.2
12.1.1 Administration Page of the KIRK Wireless Server 600v3 The error messages that may occur on the KIRK Wireless Server 600v3 Administration Page are
described in the following table.
Tabl e 11 Error Messages on the Administration Page
Problem Action required
LDAP replication is down/
stopped
The LDAP replicator is not active. Check password. Check that the Master
IP address of the LDAP Server is correct. Check that the LDAP replication
service is enabled.
Missing Skinny license.
(Skinny) not available in
the Prot (Protocol) field.
Obtain the Cisco Skinny licence from KIRK telecom.
No Sys-Object LDAP replicator is not active. Check password. Check if LDAP replication
service is enabled.
No DECT firmware and
System ARI code on all
radio units with active
radios.
Check if radio firmware is missing. Check if radio is disabled
Upload of firmware failed Check if you are uploading valid firmware files. Check if you are uploading
radio firmware as IP firmware. Check if communication between PC and
radio unit is interrupted.
Password mismatch Check that the password is correct (small letters, capital letters etc.). If
password has been changed, the new password must be used for the whole
installation.
Long name missing You need to type a long name. Using Skinny and H323 Protocol, type SEP
followed by the IPEI number of the handset. The IPEI number is found either
on a label under the battery, on the packaging label, or by pressing
*99984*3/OK on the handset to be registered. The serial number consists
of a five-digit handset type (manufacturer code) and then a seven-digit
handset number. Using SIP Protocol, type any name.
Cn already exists Long name already exists.
IPEI too long
IPEI too short
The serial number (IPEI) consists of a five-digit handset type (manufacturer
code) and then a seven-digit handset number.