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Sprint Nextel ic502 Erasing Data, Resetting Your Phone, Select Erase My Content or Erase Contacts

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Erasing Data

You can use your phone’s Security menu to erase all entries in your Contacts or all items you have downloaded to your phone.

To erase all downloads or Contacts entries:

1.Press O> Settings > Security.

2.Enter your lock code. (The Security menu is displayed.)

3.Select Erase My Content or Erase Contacts.

4.If you are sure you wish to erase all your downloads or Contacts entries, press Yes (left softkey).

Resetting Your Phone

You can reset some or all of your settings to their factory or service defaults.

⬤Phone Setting – Restores all phone settings to their factory defaults.

⬤Walkie-Talkie Service – Allows Nextel Customer Service to reset your Walkie-Talkie service in the event of a security or provisioning issue.

⬤Reset All – Restores the factory defaults and resets the Walkie-Talkie service.

To reset your phone:

1.Press O> Settings > Security.

2.Enter your lock code. (The Security menu is displayed.)

3.Select Reset Phone > Phone Settings, Walkie-Talkie Service, or Reset All.

4.If you are sure you wish to reset your phone, press Yes (left softkey).

Section 2C: Setting Your Phone’s Security

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Your Phone’s Security

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Sprint Nextel ic502 Erasing Data, Resetting Your Phone, To erase all downloads or Contacts entries, To reset your phone

Contents

Ic502 by Motorola Phone GuideSoftware Copyright Notice Table of Contents 2D. Controlling Your Roaming Experience 2C. Setting Your Phone’s Security2F. Using Contacts 2G. Using the Phone’s Calendar and Tools2H. Managing Voice Records 3A. Service Features The Basics3B. Data Services 4A. Important Safety Information4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Introduction PhoneGuide Iii Your Phone’s MenuWALKIE-TALKIE Tools SIM PIN Text Input ViiViii Getting Started This Section Setting Up ServiceUnlocking Your Phone Setting Up ServiceGetting Started Determining If Your Phone Is Already ActivatedTo set up your voicemail Setting Up Your VoicemailAccount Passwords Account Password Voicemail PasswordData Services Password Receiving Automated Invoicing Information Reaching Nextel Customer ServiceTo access automated invoicing information Getting HelpTo call Sprint Operator ServicesTo access Operator Services SprintYour Phone The Basics Your Phone The BasicsFront View of Phone Your ic502 By MotorolaInside View of Phone Key Functions Your Phone The Basics Antenna Locating Your SIM Card Getting Started With Your PhoneTo insert your SIM card Inserting Your SIM CardTo remove your SIM card Removing Your SIM CardTo install your battery Using Your Phone’s Battery and ChargerInstalling the Battery Battery CapacityYour Phone The Basics Removing the Battery Charging the BatteryTo remove your battery To use the charger provided with your phone Using the ChargerTo turn your phone on Battery Use and MaintenanceTo power your phone off Turning Your Phone On and OffPress O Contacts My Info To view information about your phoneBasic Phone Features Viewing Status Information Indicates battery charge level icon shown is full Backing Up Within a Menu For example, if you want to see your volume settingsNavigating Through Phone Menus Selecting Menu ItemsHelp Accessories Selecting a Character Input Mode To change the character input modeEntering Text To enter a word using Word English Text Input Entering Characters Using Word English Text InputTo enter characters by tapping the keypad Entering Characters Using Multi-Tap ModeAdding a Word to the Word English Database To add a word to the Word English Text Input databaseTo enter numbers Entering Numbers and SymbolsTo enter symbols Characters scroll in the following orderUsing Your Phone Making and Answering Calls Making and Answering CallsMaking Calls Types of CallsAnswering Calls To make a phone call using your keypadMaking and Answering Phone Calls Making CallsAnswering a Roam Call With Call Guard Enabled To disconnect a call when you are finishedEnding a Call Calling Emergency Numbers Emergency Mode and Walkie-Talkie CallsEmergency Mode With an Inactive SIM Card Missed Phone CallsEnhanced 911 E911 Information In-Call OptionsSaving a Phone Number End-of-Call OptionsTo save a number from standby mode Dialing and Saving Phone Numbers With PausesTo dial or save phone numbers with pauses To make a call using Plus Code Dialing Plus + Code DialingAbbreviated Dialing For Speed Dial locations 2-9 One-Touch Dialing Using Speed DialingDialing From Contacts To dial directly from a Contacts entryFor Speed Dial locations 100-900 Three-Touch Dialing For Speed Dial locations 10-99 Two-Touch DialingMaking Walkie-Talkie Calls Dialing Walkie-Talkie NumbersTo make a Walkie-Talkie call Using Stored Walkie-Talkie Numbers Using Just the Member IDWLK-TLK Contacts Press O Walkie-Talkie WLK-TLK Contacts Setting Up Send via WLK-TLKAnswering Walkie-Talkie Calls Sending Contact InformationUsing Send via WLK-TLK To setup Send via WLK-TLKSelect Send My Phone Info Select My Phone Info Press O Contacts Find All NamesTo make a Group Walkie-Talkie call Creating a Group Using WLK-TLK ContactsGroup Walkie-Talkie Calls Making Group Walkie-Talkie CallsTo create a Group using WLK-TLK Contacts Group Walkie-Talkie Call InformationAnswering Group Walkie-Talkie Calls To store Groups from Call History Sharing GroupsGroup Walkie-Talkie Call Details To view call details while on a Group Walkie-Talkie callSelect Send via WLK-TLK To forward a Group using Send via WLK-TLKMaximum Size Making and Answering Talkgroup CallsDifference Between Group Walkie-Talkie and Talkgroup Calls Group Talkgroup Icon GeographyJoining a Talkgroup Adding More TalkgroupsTo join a Talkgroup WLK-TLK Contacts Making Talkgroup CallsReceiving Talkgroup Calls To make Talkgroup callsMaking and Answering Direct TalkCalls To set your phone to Direct Talk Setting Your Phone to Direct TalkDirect Talk Setup Options To return to network mode from Direct TalkTo make a Code call using Direct Talk Code Direct Talk CallsTo set a channel and code Private Direct Talk Calls Receiving a Private Direct Talk CallTo set your phone to Private Only To make a private Direct Talk Call Receiving All Calls on a ChannelMaking a Private Direct Talk Call OnlyTo set the code to Receive All Making Emergency Calls While in Direct Talk ModeUsing Call Alerts Sending Call AlertsTo send a Call Alert Viewing Call Alerts Responding to a Call AlertKeeping Track Incoming Phone CallsThen You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s SettingsTo select a ringer type for voice calls Sound SettingsRinger Types Selecting Ringer Types for Phone CallsTo select a ringer type for messages Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings Selecting Ringer Types for MessagesTo activate Silence All Sound IndicatorsTo enable or disable alert sounds Silence AllStatus Light or Walkie-Talkie Button Light Display SettingsSetting Light Controls Changing the Text GreetingTo set Keypad Sensor to measure ambient light To change the backlight settingBacklight Keypad SensorTo select the display screen’s menu style Press O Settings Display Standby Display Clock TypeChanging the Phone’s Menu Style Changing the Clock DisplayChanging Other Display Settings To change additional display settingsPress O Settings Display To enable your phone’s Location feature Location SettingsDisplaying Pop-up Messages Messaging SettingsSetting Message Alerts Press O Messaging Settings NotificationManaging Preset Messages To edit or delete a preset messageTo add a new preset message No Service Airplane ModeTo set your phone to Airplane Mode Press O Settings Others Airplane ModeTo turn TTY Mode on or off Press O Settings Others TTYTTY Use Emergency Calling Shortcuts Phone Setup OptionsCall Answer Mode To set call answer modePress O Settings Others Calling OptionsTo set special options to making dialing easier Press O Settings Others Language Display LanguageTo assign a language for the phone’s display Walkie-Talkie Settings To enable One Touch Walkie-TalkieEnabling One Touch Walkie-Talkie To set your Talkgroup area Setting Your Talkgroup AreaSilencing Talkgroup Calls To set how your phone deals with Talkgroup callsSetting Your Phone’s Security Setting Your Phone’s Security Accessing Your Security MenuTo access the Security menu Press O Settings SecurityTo turn SIM PIN on or off SIM Card SecuritySIM Card’s PIN Turning SIM PIN On and OffTo change your PIN Entering the PINChanging the PIN To enter your PINUnblocking the PIN Changing the Lock Code Using Your Phone’s Lock FeatureLocking Your Phone Unlocking Your PhoneTo add or replace a special number Calling In Lock ModeUsing Special Numbers To place an outgoing call in lock modeSelect Limit Use Lock Contacts Limiting Access to ContactsTo limit access to your Contacts Limiting Use of Your PhoneTo limit outgoing calls Limiting Data Services AccessTo limit your Web access Limiting Outgoing CallsTo limit Walkie-Talkie calls Limiting Incoming CallsLimiting Walkie-Talkie Calls To limit incoming callsErasing Data Resetting Your PhoneSelect Erase My Content or Erase Contacts To reset your phoneTo update your profile Security Features for Data ServicesUpdate Data Profile To change your Net Guard settingsRoaming Controlling Your Roaming ExperienceChecking for Voicemail Messages While Roaming Understanding RoamingRecognizing the Roaming Icon on the Display Screen Roaming on Other Digital Networks101 To check your voicemail while roamingPress O Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam modeTo answer incoming roaming calls with Call Guard on Using Call GuardTo turn Call Guard on or off To place roaming calls with Call Guard onUsing Data Roam Guard Press O Settings Roaming Data Roam GuardTo turn Data Roam Guard on or off 105 Call HistoryViewing Call History Viewing the Call History of Phone CallsManaging Call History 107 To view Call History entries for phone callsTo view Walkie-Talkie calls on the All Calls list To view Walkie-Talkie calls on the Walkie-Talkie listTo view details about a Walkie-Talkie call or Call Alert 109 Phone Call History OptionsMaking a Phone Call From Call History To place a phone call from Call HistoryTo save a phone number from Call History Saving a Phone Number From Call HistoryPrepending a Phone Number From Call History To prepend a phone number from Call History111 Walkie-Talkie Call History Options Making a Walkie-Talkie Call From Call HistoryTo place a Walkie-Talkie call from Call History Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History113 Erasing Call History To erase Call HistoryPress O Call History Erase Call History 115 ContactsAbout Contacts Using Contacts117 To find Contacts entries by name Finding Contacts EntriesFinding Names Finding Speed Dial NumbersPress O Contacts Filter Names Filtering EntriesFinding Email Addresses To filter Contacts entries by Category or TypePress O Contacts Add New Entry Creating a Contacts EntryAdding a Phone Number to a Contacts Entry To add a new Contacts entryAssigning Speed Dial Numbers Assigning a Ringer or Picture to an Entry121 Assigning an Email Address or Web Address To assign a ringer or picture to an entryTo assign an email address or Web address to an entry To create a Distribution List Assigning a DateCreating Distribution Lists To assign a date to an entryTo edit a Contacts entry or Distribution List Editing a Contacts Entry or Distribution List125 Contacts Entries for Walkie-Talkie Groups and TalkgroupsCreating Group Walkie-Talkie Entries To create a Contacts entry for a Walkie-Talkie GroupTo remove a member from a Group To add a member to an existing GroupPress O Contacts Filter Names Walkie-Talkie Group Select Edit Edit MembersTo create a Contacts entry for a Talkgroup Editing Walkie-Talkie Group EntriesCreating Talkgroup Entries To edit Group entriesPress O Contacts Manage Contacts Add Category Managing Your ContactsTo view your Categories To create your own custom Category129 Erasing All ContactsViewing Memory Status To erase all the Contacts entries stored in your phoneTo view entries stored in the SIM card Using Your SIM ManagerViewing Entries Stored in Your SIM Card Deleting Entries Stored in Your SIM CardPress O Contacts SIM Manager Copy to Contacts To copy entries from your phone to your SIM cardPress O Contacts SIM Manager Copy to SIM To copy entries from a SIM card to your phoneWhile Copying To dial a service from standby mode using your keypad Dialing Nextel ServicesTo dial a service from your Contacts Press O Contacts ServicesUsing the Phone’s Calendar and Tools Using Your Phone’s Calendar Using Your Phone’s ToolsUsing the Phone’s Calendar and Tools To add an event Using Your Phone’s CalendarAdding an Event to the Calendar Calendar & ToolsTo view your scheduled events Event AlertsEvent Alert Menu Viewing EventsChanging to Weekly View Going to Today’s DateErasing an Event To delete all scheduled events Erasing Old EventsErasing All Events To delete events scheduled before a specific time and date139 Using Your Phone’s ToolsUsing the Alarm Clock To use the alarm clockTo view the time in different cities around the world Using the CalculatorUsing the World Clock To use the calculatorVoice Records Voice Records141 To record a conversation during a phone call Voice RecordsRecording Voice Records To create a new Voice RecordTo change your Voice Record maximum length and tone Changing Voice Record SettingsPlaying Voice Records To play the Voice Records you have recordedTo rename, set as ringer, or delete a Voice Record Using Other Voice Record OptionsService Features Service Features The Basics Service Features The BasicsVoicemail Notification Using VoicemailSetting Up Your Voicemail Service FeaturesPress O Messaging Voicemail Call Voicemail Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Retrieving Your Voicemail MessagesUsing Expert Mode Setting Up Group Distribution ListsVoicemail Options Voicemail-to-Voicemail Message Forwarding CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message ReplyClearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key Press O Messaging Send Message Using SMS Text MessagingComposing SMS Text Messages To compose an SMS Text messageTo reply to an SMS Text message Accessing SMS Text MessagesUsing Preset Messages Messaging InboxTo respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call WaitingTo make a Three-Way Call Making a Three-Way Call157 Using Call ForwardingTo activate Call Forwarding To deactivate Call ForwardingVoice Command It’s Easy to Get StartedCreating Your Own Address Book Making a Call With Voice Command To make a call with Voice Command159 To access information using Voice Command Accessing Information Using Voice Command161 Data ServicesData Services Data Services ApplicationsYour User Name Launching a Data ConnectionFinding Your User Name Connection Status and Indicators Navigating the WebSoftkeys Selecting ScrollingTo return to the home page from any other Web Going BackGoing Home To go back oneSelecting an Item to Download Accessing the Download MenusTo access the download menus To access the download menus from the Web browserTo download a selected item Downloading an Item169 Using My Content ManagerTo access My Content Manager from the Web To download purchased content from My Content ManagerSelect an option to continue To open the browser menu Using the Browser MenuExploring the Web Opening the Browser MenuData Services Creating a Bookmark To create a bookmark173 Going to a Specific Web Site Accessing a BookmarkTo access a bookmark Deleting a BookmarkTo restart the Web browser Reloading a WebRestarting the Web Browser To reload refresh a WebWhen is my data connection dormant? Data Services FAQsCan I make calls and use data services at the same time? When is my data connection active?177 Can I sign out of data services?Data Services Safety and Warranty Information Important Safety Information Important Safety InformationGeneral Precautions Important Safety Information181 AgION Antimicrobial- Built-in Protection for Your Phone Safety and General InformationAccreditation SafetyBenefits of AgION1 How It WorksProduct Operation Operational PrecautionsExposure to Radio Frequency RF Energy External Antenna Care185 Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility Implantable Medical DevicesPotentially Explosive Atmospheres Driving PrecautionsOperational Warnings Automobile Air Bags187 Damaged ProductsBatteries and Chargers ChargersSymbol Definition Choking HazardsGlass Parts Seizures/Blackouts Repetitive Motion189 Hearing Aid Compatibility With Mobile Phones 191 Battery Tips 193 Specific Absorption Rate DataInformation From the World Health Organization 195 Product RegistrationOwner’s Record Phone Guide Proprietary NoticeExport Law Assurances Wireless The New Recyclable197 California Perchlorate LabelDrive Safe, Call SmartSM Smart Practices While Driving199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s WarrantyWarranty Motorola Limited Warranty For the United States and CanadaWhat Does this Warranty Cover? Products and AccessoriesExclusions Products Covered Length of Coverage Monaural HeadsetsRadio Accessories Products Balance of the original Accessories that are205 Who Is Covered? WarrantySoftware Products CoveredPagers How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? Phones207 What Other Limitations Are There?Service and Repairs Index IndexIndex Index 211 Index