Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1.From standby mode, press and hold 1.

2.Follow the system prompts to:

■Create your passcode.

■Record your name announcement.

■Record your greeting.

■Choose whether to activate One-Touch Message

Access (a feature that lets you access messages simply by pressing and holding 1, bypassing the need for you to enter your passcode).

Note:

Voicemail Passcode

If you are concerned about unauthorized access to your voicemail account, Nextel recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Using Voicemail” on page 147.

4Section 1A: Setting Up Service

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Sprint Nextel ic502 manual Setting Up Your Voicemail, To set up your voicemail

Contents

Phone Guide Ic502 by Motorola Software Copyright Notice Table of Contents 2G. Using the Phone’s Calendar and Tools 2C. Setting Your Phone’s Security2F. Using Contacts 2D. Controlling Your Roaming Experience 4A. Important Safety Information 3A. Service Features The Basics3B. Data Services 2H. Managing Voice Records 4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Introduction PhoneGuide Your Phone’s Menu Iii WALKIE-TALKIE Tools SIM PIN Vii Text Input Viii Getting Started Setting Up Service This Section Determining If Your Phone Is Already Activated Setting Up ServiceGetting Started Unlocking Your Phone Setting Up Your Voicemail To set up your voicemail Account Passwords Account Password Voicemail PasswordData Services Password Getting Help Reaching Nextel Customer ServiceTo access automated invoicing information Receiving Automated Invoicing Information Sprint Operator ServicesTo access Operator Services To call Sprint Your Phone The Basics Your Phone The Basics Your ic502 By Motorola Front View of Phone Inside View of Phone Key Functions Your Phone The Basics Antenna Getting Started With Your Phone Locating Your SIM Card Inserting Your SIM Card To insert your SIM card Removing Your SIM Card To remove your SIM card Battery Capacity Using Your Phone’s Battery and ChargerInstalling the Battery To install your battery Your Phone The Basics Removing the Battery Charging the BatteryTo remove your battery Using the Charger To use the charger provided with your phone Turning Your Phone On and Off Battery Use and MaintenanceTo power your phone off To turn your phone on To view information about your phone Press O Contacts My Info Basic Phone Features Viewing Status Information Indicates battery charge level icon shown is full Selecting Menu Items For example, if you want to see your volume settingsNavigating Through Phone Menus Backing Up Within a Menu Help Accessories Selecting a Character Input Mode To change the character input modeEntering Text Entering Characters Using Word English Text Input To enter a word using Word English Text Input To add a word to the Word English Text Input database Entering Characters Using Multi-Tap ModeAdding a Word to the Word English Database To enter characters by tapping the keypad Characters scroll in the following order Entering Numbers and SymbolsTo enter symbols To enter numbers Using Your Phone Making and Answering Calls Making and Answering Calls Types of Calls Making Calls Making Calls To make a phone call using your keypadMaking and Answering Phone Calls Answering Calls Answering a Roam Call With Call Guard Enabled To disconnect a call when you are finishedEnding a Call Missed Phone Calls Emergency Mode and Walkie-Talkie CallsEmergency Mode With an Inactive SIM Card Calling Emergency Numbers In-Call Options Enhanced 911 E911 Information End-of-Call Options Saving a Phone Number To save a number from standby mode Dialing and Saving Phone Numbers With PausesTo dial or save phone numbers with pauses To make a call using Plus Code Dialing Plus + Code DialingAbbreviated Dialing To dial directly from a Contacts entry Using Speed DialingDialing From Contacts For Speed Dial locations 2-9 One-Touch Dialing For Speed Dial locations 10-99 Two-Touch Dialing For Speed Dial locations 100-900 Three-Touch Dialing Making Walkie-Talkie Calls Dialing Walkie-Talkie NumbersTo make a Walkie-Talkie call Using Stored Walkie-Talkie Numbers Using Just the Member IDWLK-TLK Contacts Sending Contact Information Setting Up Send via WLK-TLKAnswering Walkie-Talkie Calls Press O Walkie-Talkie WLK-TLK Contacts Using Send via WLK-TLK To setup Send via WLK-TLKSelect Send My Phone Info Press O Contacts Find All Names Select My Phone Info Making Group Walkie-Talkie Calls Creating a Group Using WLK-TLK ContactsGroup Walkie-Talkie Calls To make a Group Walkie-Talkie call To create a Group using WLK-TLK Contacts Group Walkie-Talkie Call InformationAnswering Group Walkie-Talkie Calls To view call details while on a Group Walkie-Talkie call Sharing GroupsGroup Walkie-Talkie Call Details To store Groups from Call History To forward a Group using Send via WLK-TLK Select Send via WLK-TLK Group Talkgroup Icon Geography Making and Answering Talkgroup CallsDifference Between Group Walkie-Talkie and Talkgroup Calls Maximum Size Joining a Talkgroup Adding More TalkgroupsTo join a Talkgroup To make Talkgroup calls Making Talkgroup CallsReceiving Talkgroup Calls WLK-TLK Contacts Making and Answering Direct TalkCalls To return to network mode from Direct Talk Setting Your Phone to Direct TalkDirect Talk Setup Options To set your phone to Direct Talk To make a Code call using Direct Talk Code Direct Talk CallsTo set a channel and code Private Direct Talk Calls Receiving a Private Direct Talk CallTo set your phone to Private Only Only Receiving All Calls on a ChannelMaking a Private Direct Talk Call To make a private Direct Talk Call Making Emergency Calls While in Direct Talk Mode To set the code to Receive All Using Call Alerts Sending Call AlertsTo send a Call Alert Responding to a Call Alert Viewing Call Alerts Keeping Track Incoming Phone CallsThen You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s Settings Selecting Ringer Types for Phone Calls Sound SettingsRinger Types To select a ringer type for voice calls Selecting Ringer Types for Messages Adjusting the Phone’s Volume SettingsTo adjust your phone’s volume settings To select a ringer type for messages Silence All Sound IndicatorsTo enable or disable alert sounds To activate Silence All Changing the Text Greeting Display SettingsSetting Light Controls Status Light or Walkie-Talkie Button Light Keypad Sensor To change the backlight settingBacklight To set Keypad Sensor to measure ambient light Changing the Clock Display Press O Settings Display Standby Display Clock TypeChanging the Phone’s Menu Style To select the display screen’s menu style Changing Other Display Settings To change additional display settingsPress O Settings Display Location Settings To enable your phone’s Location feature Press O Messaging Settings Notification Messaging SettingsSetting Message Alerts Displaying Pop-up Messages Managing Preset Messages To edit or delete a preset messageTo add a new preset message Press O Settings Others Airplane Mode Airplane ModeTo set your phone to Airplane Mode No Service To turn TTY Mode on or off Press O Settings Others TTYTTY Use Emergency Calling To set call answer mode Phone Setup OptionsCall Answer Mode Shortcuts Press O Settings Others Calling OptionsTo set special options to making dialing easier Press O Settings Others Language Display LanguageTo assign a language for the phone’s display Walkie-Talkie Settings To enable One Touch Walkie-TalkieEnabling One Touch Walkie-Talkie To set how your phone deals with Talkgroup calls Setting Your Talkgroup AreaSilencing Talkgroup Calls To set your Talkgroup area Setting Your Phone’s Security Press O Settings Security Accessing Your Security MenuTo access the Security menu Setting Your Phone’s Security Turning SIM PIN On and Off SIM Card SecuritySIM Card’s PIN To turn SIM PIN on or off To enter your PIN Entering the PINChanging the PIN To change your PIN Unblocking the PIN Unlocking Your Phone Using Your Phone’s Lock FeatureLocking Your Phone Changing the Lock Code To place an outgoing call in lock mode Calling In Lock ModeUsing Special Numbers To add or replace a special number Limiting Use of Your Phone Limiting Access to ContactsTo limit access to your Contacts Select Limit Use Lock Contacts Limiting Outgoing Calls Limiting Data Services AccessTo limit your Web access To limit outgoing calls To limit incoming calls Limiting Incoming CallsLimiting Walkie-Talkie Calls To limit Walkie-Talkie calls To reset your phone Resetting Your PhoneSelect Erase My Content or Erase Contacts Erasing Data To change your Net Guard settings Security Features for Data ServicesUpdate Data Profile To update your profile Controlling Your Roaming Experience Roaming Roaming on Other Digital Networks Understanding RoamingRecognizing the Roaming Icon on the Display Screen Checking for Voicemail Messages While Roaming To check your voicemail while roaming 101 To set your phone’s roam mode Setting Your Phone’s Roam ModeSet Mode Press O Settings Roaming Set Mode To place roaming calls with Call Guard on Using Call GuardTo turn Call Guard on or off To answer incoming roaming calls with Call Guard on Using Data Roam Guard Press O Settings Roaming Data Roam GuardTo turn Data Roam Guard on or off Call History 105 Viewing Call History Viewing the Call History of Phone CallsManaging Call History To view Call History entries for phone calls 107 To view Walkie-Talkie calls on the All Calls list To view Walkie-Talkie calls on the Walkie-Talkie listTo view details about a Walkie-Talkie call or Call Alert To place a phone call from Call History Phone Call History OptionsMaking a Phone Call From Call History 109 Saving a Phone Number From Call History To save a phone number from Call History Prepending a Phone Number From Call History To prepend a phone number from Call History111 Walkie-Talkie Call History Options Making a Walkie-Talkie Call From Call HistoryTo place a Walkie-Talkie call from Call History Saving Walkie-Talkie Information From Call History To save Walkie-Talkie information from Call History113 Erasing Call History To erase Call HistoryPress O Call History Erase Call History Contacts 115 Using Contacts About Contacts 117 Finding Speed Dial Numbers Finding Contacts EntriesFinding Names To find Contacts entries by name To filter Contacts entries by Category or Type Filtering EntriesFinding Email Addresses Press O Contacts Filter Names To add a new Contacts entry Creating a Contacts EntryAdding a Phone Number to a Contacts Entry Press O Contacts Add New Entry Assigning Speed Dial Numbers Assigning a Ringer or Picture to an Entry121 Assigning an Email Address or Web Address To assign a ringer or picture to an entryTo assign an email address or Web address to an entry To assign a date to an entry Assigning a DateCreating Distribution Lists To create a Distribution List Editing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution List To create a Contacts entry for a Walkie-Talkie Group Contacts Entries for Walkie-Talkie Groups and TalkgroupsCreating Group Walkie-Talkie Entries 125 Select Edit Edit Members To add a member to an existing GroupPress O Contacts Filter Names Walkie-Talkie Group To remove a member from a Group To edit Group entries Editing Walkie-Talkie Group EntriesCreating Talkgroup Entries To create a Contacts entry for a Talkgroup To create your own custom Category Managing Your ContactsTo view your Categories Press O Contacts Manage Contacts Add Category To erase all the Contacts entries stored in your phone Erasing All ContactsViewing Memory Status 129 Deleting Entries Stored in Your SIM Card Using Your SIM ManagerViewing Entries Stored in Your SIM Card To view entries stored in the SIM card To copy entries from a SIM card to your phone To copy entries from your phone to your SIM cardPress O Contacts SIM Manager Copy to SIM Press O Contacts SIM Manager Copy to Contacts While Copying Press O Contacts Services Dialing Nextel ServicesTo dial a service from your Contacts To dial a service from standby mode using your keypad Using the Phone’s Calendar and Tools Using Your Phone’s Calendar Using Your Phone’s ToolsUsing the Phone’s Calendar and Tools Calendar & Tools Using Your Phone’s CalendarAdding an Event to the Calendar To add an event Viewing Events Event AlertsEvent Alert Menu To view your scheduled events Changing to Weekly View Going to Today’s DateErasing an Event To delete events scheduled before a specific time and date Erasing Old EventsErasing All Events To delete all scheduled events To use the alarm clock Using Your Phone’s ToolsUsing the Alarm Clock 139 To use the calculator Using the CalculatorUsing the World Clock To view the time in different cities around the world Voice Records Voice Records141 To create a new Voice Record Voice RecordsRecording Voice Records To record a conversation during a phone call To play the Voice Records you have recorded Changing Voice Record SettingsPlaying Voice Records To change your Voice Record maximum length and tone Using Other Voice Record Options To rename, set as ringer, or delete a Voice Record Service Features Service Features The Basics Service Features The Basics Service Features Using VoicemailSetting Up Your Voicemail Voicemail Notification Retrieving Your Voicemail Messages Using Another Phone to Access MessagesSending an Incoming Call to Voicemail Press O Messaging Voicemail Call Voicemail Using Expert Mode Setting Up Group Distribution ListsVoicemail Options Voicemail-to-Voicemail Message Reply CallbackVoicemail-to-Voicemail Message Voicemail-to-Voicemail Message Forwarding Clearing the Message Icon Voicemail-to-Voicemail Receipt RequestExtended Absence Greeting Voicemail Menu Key To compose an SMS Text message Using SMS Text MessagingComposing SMS Text Messages Press O Messaging Send Message Messaging Inbox Accessing SMS Text MessagesUsing Preset Messages To reply to an SMS Text message Responding to Call Waiting Using Caller IDTo switch back to the first caller To respond to an incoming call while you’re on a call Making a Three-Way Call To make a Three-Way Call To deactivate Call Forwarding Using Call ForwardingTo activate Call Forwarding 157 Voice Command It’s Easy to Get StartedCreating Your Own Address Book Making a Call With Voice Command To make a call with Voice Command159 Accessing Information Using Voice Command To access information using Voice Command Data Services 161 Data Services Applications Data Services Your User Name Launching a Data ConnectionFinding Your User Name Connection Status and Indicators Navigating the WebSoftkeys Scrolling Selecting To go back one Going BackGoing Home To return to the home page from any other Web To access the download menus from the Web browser Accessing the Download MenusTo access the download menus Selecting an Item to Download Downloading an Item To download a selected item To download purchased content from My Content Manager Using My Content ManagerTo access My Content Manager from the Web 169 Select an option to continue Opening the Browser Menu Using the Browser MenuExploring the Web To open the browser menu Data Services Creating a Bookmark To create a bookmark173 Deleting a Bookmark Accessing a BookmarkTo access a bookmark Going to a Specific Web Site To reload refresh a Web Reloading a WebRestarting the Web Browser To restart the Web browser When is my data connection active? Data Services FAQsCan I make calls and use data services at the same time? When is my data connection dormant? Can I sign out of data services? 177 Data Services Safety and Warranty Information Important Safety Information Important Safety Information General Precautions Important Safety Information181 Safety and General Information AgION Antimicrobial- Built-in Protection for Your Phone How It Works SafetyBenefits of AgION1 Accreditation External Antenna Care Operational PrecautionsExposure to Radio Frequency RF Energy Product Operation Implantable Medical Devices Follow Instructions to Avoid Interference ProblemsRF Energy Interference/Compatibility 185 Automobile Air Bags Driving PrecautionsOperational Warnings Potentially Explosive Atmospheres Chargers Damaged ProductsBatteries and Chargers 187 Symbol Definition Choking HazardsGlass Parts Seizures/Blackouts Repetitive Motion189 Hearing Aid Compatibility With Mobile Phones 191 Battery Tips Specific Absorption Rate Data 193 Information From the World Health Organization Phone Guide Proprietary Notice Product RegistrationOwner’s Record 195 Wireless The New Recyclable Export Law Assurances California Perchlorate Label 197 Smart Practices While Driving Drive Safe, Call SmartSM 199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s Warranty Products and Accessories Motorola Limited Warranty For the United States and CanadaWhat Does this Warranty Cover? Warranty Products Balance of the original Accessories that are Products Covered Length of Coverage Monaural HeadsetsRadio Accessories Exclusions Products Covered Who Is Covered? WarrantySoftware 205 Phones How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? Pagers What Other Limitations Are There? 207 Service and Repairs Index Index Index Index 211 Index