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Sprint Nextel ic502 manual Missed Phone Calls, Calling Emergency Numbers

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Missed Phone Calls

Missed phone calls are forwarded to voicemail.

Calling Emergency Numbers

You can place calls to 911 (dial 911and press s), even if your phone is locked or your account is restricted.

During an emergency call, press Options (right softkey) to display your options.

When you place an emergency call, your phone automatically enters Emergency mode. Your phone exits Emergency mode a few minutes after you end the emergency call.

To exit Emergency mode, do one of the following:

▶Wait until your phone exits Emergency mode.

▶Dial a non-emergency phone number.

Emergency Mode and Walkie-Talkie Calls

Your phone’s Walkie-Talkie functionality impacts Emergency mode as follows:

⬤If your phone has only been provisioned for Walkie-Talkie service, you cannot make emergency calls.

⬤You cannot make or receive any Walkie-Talkie calls when your phone is in Emergency mode.

⬤If you are on a Walkie-Talkie call, you must wait until the phone reconnects to a cellular network before attempting to make an emergency 911 call.

⬤You may be in an area that has Walkie-Talkie coverage, but no cellular network coverage. If so, you will not be able to make emergency calls.

Emergency Mode With an Inactive SIM Card

You can still make emergency calls if your SIM card is not working or if your SIM security code is not being accepted.

38 Section 2A: Making and Answering Calls

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Sprint Nextel ic502 manual Missed Phone Calls, Calling Emergency Numbers, Emergency Mode and Walkie-Talkie Calls

Contents

Phone Guide Ic502 by MotorolaSoftware Copyright Notice Table of Contents 2C. Setting Your Phone’s Security 2F. Using Contacts2G. Using the Phone’s Calendar and Tools 2D. Controlling Your Roaming Experience3A. Service Features The Basics 3B. Data Services4A. Important Safety Information 2H. Managing Voice Records4B. Manufacturer’s Warranty Welcome to Nextel From Sprint Phone IntroductionGuide Your Phone’s Menu IiiWALKIE-TALKIE Tools SIM PIN Vii Text InputViii Getting Started Setting Up Service This SectionSetting Up Service Getting StartedDetermining If Your Phone Is Already Activated Unlocking Your PhoneSetting Up Your Voicemail To set up your voicemailAccount Password Voicemail Password Account PasswordsData Services Password Reaching Nextel Customer Service To access automated invoicing informationGetting Help Receiving Automated Invoicing InformationOperator Services To access Operator ServicesSprint To call SprintYour Phone The Basics Your Phone The BasicsYour ic502 By Motorola Front View of PhoneInside View of Phone Key Functions Your Phone The Basics Antenna Getting Started With Your Phone Locating Your SIM CardInserting Your SIM Card To insert your SIM cardRemoving Your SIM Card To remove your SIM cardUsing Your Phone’s Battery and Charger Installing the BatteryBattery Capacity To install your batteryYour Phone The Basics Charging the Battery Removing the BatteryTo remove your battery Using the Charger To use the charger provided with your phoneBattery Use and Maintenance To power your phone offTurning Your Phone On and Off To turn your phone onTo view information about your phone Press O Contacts My InfoBasic Phone Features Viewing Status Information Indicates battery charge level icon shown is full For example, if you want to see your volume settings Navigating Through Phone MenusSelecting Menu Items Backing Up Within a MenuHelp Accessories To change the character input mode Selecting a Character Input ModeEntering Text Entering Characters Using Word English Text Input To enter a word using Word English Text InputEntering Characters Using Multi-Tap Mode Adding a Word to the Word English DatabaseTo add a word to the Word English Text Input database To enter characters by tapping the keypadEntering Numbers and Symbols To enter symbolsCharacters scroll in the following order To enter numbersUsing Your Phone Making and Answering Calls Making and Answering CallsTypes of Calls Making CallsTo make a phone call using your keypad Making and Answering Phone CallsMaking Calls Answering CallsTo disconnect a call when you are finished Answering a Roam Call With Call Guard EnabledEnding a Call Emergency Mode and Walkie-Talkie Calls Emergency Mode With an Inactive SIM CardMissed Phone Calls Calling Emergency NumbersIn-Call Options Enhanced 911 E911 InformationEnd-of-Call Options Saving a Phone NumberDialing and Saving Phone Numbers With Pauses To save a number from standby modeTo dial or save phone numbers with pauses Plus + Code Dialing To make a call using Plus Code DialingAbbreviated Dialing Using Speed Dialing Dialing From ContactsTo dial directly from a Contacts entry For Speed Dial locations 2-9 One-Touch DialingFor Speed Dial locations 10-99 Two-Touch Dialing For Speed Dial locations 100-900 Three-Touch DialingDialing Walkie-Talkie Numbers Making Walkie-Talkie CallsTo make a Walkie-Talkie call Using Just the Member ID Using Stored Walkie-Talkie NumbersWLK-TLK Contacts Setting Up Send via WLK-TLK Answering Walkie-Talkie CallsSending Contact Information Press O Walkie-Talkie WLK-TLK ContactsTo setup Send via WLK-TLK Using Send via WLK-TLKSelect Send My Phone Info Press O Contacts Find All Names Select My Phone InfoCreating a Group Using WLK-TLK Contacts Group Walkie-Talkie CallsMaking Group Walkie-Talkie Calls To make a Group Walkie-Talkie callGroup Walkie-Talkie Call Information To create a Group using WLK-TLK ContactsAnswering Group Walkie-Talkie Calls Sharing Groups Group Walkie-Talkie Call DetailsTo view call details while on a Group Walkie-Talkie call To store Groups from Call HistoryTo forward a Group using Send via WLK-TLK Select Send via WLK-TLKMaking and Answering Talkgroup Calls Difference Between Group Walkie-Talkie and Talkgroup CallsGroup Talkgroup Icon Geography Maximum SizeAdding More Talkgroups Joining a TalkgroupTo join a Talkgroup Making Talkgroup Calls Receiving Talkgroup CallsTo make Talkgroup calls WLK-TLK ContactsMaking and Answering Direct TalkCalls Setting Your Phone to Direct Talk Direct Talk Setup OptionsTo return to network mode from Direct Talk To set your phone to Direct TalkCode Direct Talk Calls To make a Code call using Direct TalkTo set a channel and code Receiving a Private Direct Talk Call Private Direct Talk CallsTo set your phone to Private Only Receiving All Calls on a Channel Making a Private Direct Talk CallOnly To make a private Direct Talk CallMaking Emergency Calls While in Direct Talk Mode To set the code to Receive AllSending Call Alerts Using Call AlertsTo send a Call Alert Responding to a Call Alert Viewing Call AlertsIncoming Phone Calls Keeping TrackThen You receive the Walkie-Talkie call Direct Talk Controlling Your Phone’s Settings Controlling Your Phone’s SettingsSound Settings Ringer TypesSelecting Ringer Types for Phone Calls To select a ringer type for voice callsAdjusting the Phone’s Volume Settings To adjust your phone’s volume settingsSelecting Ringer Types for Messages To select a ringer type for messagesSound Indicators To enable or disable alert soundsSilence All To activate Silence AllDisplay Settings Setting Light ControlsChanging the Text Greeting Status Light or Walkie-Talkie Button LightTo change the backlight setting BacklightKeypad Sensor To set Keypad Sensor to measure ambient lightPress O Settings Display Standby Display Clock Type Changing the Phone’s Menu StyleChanging the Clock Display To select the display screen’s menu styleTo change additional display settings Changing Other Display SettingsPress O Settings Display Location Settings To enable your phone’s Location featureMessaging Settings Setting Message AlertsPress O Messaging Settings Notification Displaying Pop-up MessagesTo edit or delete a preset message Managing Preset MessagesTo add a new preset message Airplane Mode To set your phone to Airplane ModePress O Settings Others Airplane Mode No ServicePress O Settings Others TTY To turn TTY Mode on or offTTY Use Emergency Calling Phone Setup Options Call Answer ModeTo set call answer mode ShortcutsCalling Options Press O Settings OthersTo set special options to making dialing easier Display Language Press O Settings Others LanguageTo assign a language for the phone’s display To enable One Touch Walkie-Talkie Walkie-Talkie SettingsEnabling One Touch Walkie-Talkie Setting Your Talkgroup Area Silencing Talkgroup CallsTo set how your phone deals with Talkgroup calls To set your Talkgroup areaSetting Your Phone’s Security Accessing Your Security Menu To access the Security menuPress O Settings Security Setting Your Phone’s SecuritySIM Card Security SIM Card’s PINTurning SIM PIN On and Off To turn SIM PIN on or offEntering the PIN Changing the PINTo enter your PIN To change your PINUnblocking the PIN Using Your Phone’s Lock Feature Locking Your PhoneUnlocking Your Phone Changing the Lock CodeCalling In Lock Mode Using Special NumbersTo place an outgoing call in lock mode To add or replace a special numberLimiting Access to Contacts To limit access to your ContactsLimiting Use of Your Phone Select Limit Use Lock ContactsLimiting Data Services Access To limit your Web accessLimiting Outgoing Calls To limit outgoing callsLimiting Incoming Calls Limiting Walkie-Talkie CallsTo limit incoming calls To limit Walkie-Talkie callsResetting Your Phone Select Erase My Content or Erase ContactsTo reset your phone Erasing DataSecurity Features for Data Services Update Data ProfileTo change your Net Guard settings To update your profileControlling Your Roaming Experience RoamingUnderstanding Roaming Recognizing the Roaming Icon on the Display ScreenRoaming on Other Digital Networks Checking for Voicemail Messages While RoamingTo check your voicemail while roaming 101Setting Your Phone’s Roam Mode Set ModeTo set your phone’s roam mode Press O Settings Roaming Set ModeUsing Call Guard To turn Call Guard on or offTo place roaming calls with Call Guard on To answer incoming roaming calls with Call Guard onPress O Settings Roaming Data Roam Guard Using Data Roam GuardTo turn Data Roam Guard on or off Call History 105Viewing the Call History of Phone Calls Viewing Call HistoryManaging Call History To view Call History entries for phone calls 107To view Walkie-Talkie calls on the Walkie-Talkie list To view Walkie-Talkie calls on the All Calls listTo view details about a Walkie-Talkie call or Call Alert Phone Call History Options Making a Phone Call From Call HistoryTo place a phone call from Call History 109Saving a Phone Number From Call History To save a phone number from Call HistoryTo prepend a phone number from Call History Prepending a Phone Number From Call History111 Making a Walkie-Talkie Call From Call History Walkie-Talkie Call History OptionsTo place a Walkie-Talkie call from Call History To save Walkie-Talkie information from Call History Saving Walkie-Talkie Information From Call History113 To erase Call History Erasing Call HistoryPress O Call History Erase Call History Contacts 115Using Contacts About Contacts117 Finding Contacts Entries Finding NamesFinding Speed Dial Numbers To find Contacts entries by nameFiltering Entries Finding Email AddressesTo filter Contacts entries by Category or Type Press O Contacts Filter NamesCreating a Contacts Entry Adding a Phone Number to a Contacts EntryTo add a new Contacts entry Press O Contacts Add New EntryAssigning a Ringer or Picture to an Entry Assigning Speed Dial Numbers121 To assign a ringer or picture to an entry Assigning an Email Address or Web AddressTo assign an email address or Web address to an entry Assigning a Date Creating Distribution ListsTo assign a date to an entry To create a Distribution ListEditing a Contacts Entry or Distribution List To edit a Contacts entry or Distribution ListContacts Entries for Walkie-Talkie Groups and Talkgroups Creating Group Walkie-Talkie EntriesTo create a Contacts entry for a Walkie-Talkie Group 125To add a member to an existing Group Press O Contacts Filter Names Walkie-Talkie GroupSelect Edit Edit Members To remove a member from a GroupEditing Walkie-Talkie Group Entries Creating Talkgroup EntriesTo edit Group entries To create a Contacts entry for a TalkgroupManaging Your Contacts To view your CategoriesTo create your own custom Category Press O Contacts Manage Contacts Add CategoryErasing All Contacts Viewing Memory StatusTo erase all the Contacts entries stored in your phone 129Using Your SIM Manager Viewing Entries Stored in Your SIM CardDeleting Entries Stored in Your SIM Card To view entries stored in the SIM cardTo copy entries from your phone to your SIM card Press O Contacts SIM Manager Copy to SIMTo copy entries from a SIM card to your phone Press O Contacts SIM Manager Copy to ContactsWhile Copying Dialing Nextel Services To dial a service from your ContactsPress O Contacts Services To dial a service from standby mode using your keypadUsing Your Phone’s Calendar Using Your Phone’s Tools Using the Phone’s Calendar and ToolsUsing the Phone’s Calendar and Tools Using Your Phone’s Calendar Adding an Event to the CalendarCalendar & Tools To add an eventEvent Alerts Event Alert MenuViewing Events To view your scheduled eventsGoing to Today’s Date Changing to Weekly ViewErasing an Event Erasing Old Events Erasing All EventsTo delete events scheduled before a specific time and date To delete all scheduled eventsUsing Your Phone’s Tools Using the Alarm ClockTo use the alarm clock 139Using the Calculator Using the World ClockTo use the calculator To view the time in different cities around the worldVoice Records Voice Records141 Voice Records Recording Voice RecordsTo create a new Voice Record To record a conversation during a phone callChanging Voice Record Settings Playing Voice RecordsTo play the Voice Records you have recorded To change your Voice Record maximum length and toneUsing Other Voice Record Options To rename, set as ringer, or delete a Voice RecordService Features Service Features The Basics Service Features The BasicsUsing Voicemail Setting Up Your VoicemailService Features Voicemail NotificationUsing Another Phone to Access Messages Sending an Incoming Call to VoicemailRetrieving Your Voicemail Messages Press O Messaging Voicemail Call VoicemailSetting Up Group Distribution Lists Using Expert ModeVoicemail Options Callback Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message ForwardingVoicemail-to-Voicemail Receipt Request Clearing the Message IconExtended Absence Greeting Voicemail Menu Key Using SMS Text Messaging Composing SMS Text MessagesTo compose an SMS Text message Press O Messaging Send MessageAccessing SMS Text Messages Using Preset MessagesMessaging Inbox To reply to an SMS Text messageUsing Caller ID To switch back to the first callerResponding to Call Waiting To respond to an incoming call while you’re on a callMaking a Three-Way Call To make a Three-Way CallUsing Call Forwarding To activate Call ForwardingTo deactivate Call Forwarding 157It’s Easy to Get Started Voice CommandCreating Your Own Address Book To make a call with Voice Command Making a Call With Voice Command159 Accessing Information Using Voice Command To access information using Voice CommandData Services 161Data Services Applications Data ServicesLaunching a Data Connection Your User NameFinding Your User Name Navigating the Web Connection Status and IndicatorsSoftkeys Scrolling SelectingGoing Back Going HomeTo go back one To return to the home page from any other WebAccessing the Download Menus To access the download menusTo access the download menus from the Web browser Selecting an Item to DownloadDownloading an Item To download a selected itemUsing My Content Manager To access My Content Manager from the WebTo download purchased content from My Content Manager 169Select an option to continue Using the Browser Menu Exploring the WebOpening the Browser Menu To open the browser menuData Services To create a bookmark Creating a Bookmark173 Accessing a Bookmark To access a bookmarkDeleting a Bookmark Going to a Specific Web SiteReloading a Web Restarting the Web BrowserTo reload refresh a Web To restart the Web browserData Services FAQs Can I make calls and use data services at the same time?When is my data connection active? When is my data connection dormant?Can I sign out of data services? 177Data Services Safety and Warranty Information Important Safety Information Important Safety InformationImportant Safety Information General Precautions181 Safety and General Information AgION Antimicrobial- Built-in Protection for Your PhoneSafety Benefits of AgION1How It Works AccreditationOperational Precautions Exposure to Radio Frequency RF EnergyExternal Antenna Care Product OperationFollow Instructions to Avoid Interference Problems RF Energy Interference/CompatibilityImplantable Medical Devices 185Driving Precautions Operational WarningsAutomobile Air Bags Potentially Explosive AtmospheresDamaged Products Batteries and ChargersChargers 187Choking Hazards Symbol DefinitionGlass Parts Repetitive Motion Seizures/Blackouts189 Hearing Aid Compatibility With Mobile Phones 191 Battery Tips Specific Absorption Rate Data 193Information From the World Health Organization Product Registration Owner’s RecordPhone Guide Proprietary Notice 195Wireless The New Recyclable Export Law AssurancesCalifornia Perchlorate Label 197Smart Practices While Driving Drive Safe, Call SmartSM199 Declaration of Conformity 201 Manufacturer’s Warranty Manufacturer’s WarrantyMotorola Limited Warranty For the United States and Canada What Does this Warranty Cover?Products and Accessories WarrantyProducts Covered Length of Coverage Monaural Headsets Radio AccessoriesProducts Balance of the original Accessories that are ExclusionsWho Is Covered? Warranty SoftwareProducts Covered 205How to Obtain Warranty Service or Other Information What Will Motorola Do?Phones PagersWhat Other Limitations Are There? 207Service and Repairs Index IndexIndex Index 211 Index