Getting Help, ReachingSprintCustomerService

Getting Help

Visit www.sprint.com.

You can go online to:

Access your account information.

Check your minutes used (depending on your Sprint service plan).

View and pay your bill.

Make your life easier by enrolling in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest phones.

View available Sprint service plans and options.

Learn more about SprintVision and other great products like Sprint Picture Mail, games, ringers, screen savers, and more.

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

Dial on your phone.

Sign on to your account at www.sprint.com.

Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers).

Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

Setting Up Service

Section 1A: Setting Up Service

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Sprint Nextel LX160 manual Getting Help, ReachingSprintCustomerService

Contents

Sprint Vision Phone LX160 by LG Phone User Guide Table of Contents Controlling Your Roaming Experience Setting Your Phone’s Roam Mode SprintVision 109103 110 Important Safety Information SprintVoice CommandManufacturer’s Warranty Page Your Phone Introduction USE Your PHONE’S WEB Browser Iii Bluetooth Add New Settings MessagingWeb Tools Contacts Voice ServicesMy Content Call History Settings Text Entry Auto-Capital Getting Started Setting Up Service Setting Up ServiceThis Section Setting UpYour Phone Tounlockyourphone,followtheseeasysteps Getting StartedWith SprintServiceDeterminingifYourPhoneisAlreadyActivated UnlockingYourPhone Tosetupyourvoicemail Setting UpYour VoicemailVoicemailPasscode Account Password VoicemailPassword Sprint Account PasswordsSprintVisionPassword Getting Help ReachingSprintCustomerService ReceivingAutomatedBillingInformation SprintOperatorServicesSprint411 Your Phone Your Phone The Basics Your Phone The Basics Phone Basics Your Phone Key Functions Earpiece lets you hear the caller and automated prompts Viewing the Display Screen Your Phone The Basics Features ofYour Phone Your Phone The Basics Toturnyourphoneon TurningYour Phone On and OffTurningYourPhoneOn TurningYourPhoneOff BatteryCapacity UsingYour Phone’s Batteryand Charger Toremoveyourbattery InstallingtheBatteryRemovingtheBattery ToinstalltheLi-Ionbattery UsingthePhoneCharger ChargingtheBatteryTousethephonechargerprovidedwithyourphone SelectingMenuItems NavigatingThrough Phone Menus Toreturntostandbymode DisplayingYour Phone NumberBackingUpWithinaMenu Togotothepreviousmenu Making and Answering Calls TomakeacallusingyourkeypadMaking Calls Dialing Options Toansweranincomingcall Answering Calls Missed Call Notification AnsweringaRoamCallWithCallGuardEnabledEndingaCall Enhanced911E911Information Calling Emergency NumbersToexitEmergencymode In-Call Options Savinga Phone Number End-of-Call OptionsTosaveanumberfromstandbymode Mobile/Home/Office/Pager/Fax/None Finding a Phone NumberTofindaphonenumber Todialorsavephonenumberswithpauses Dialing and Saving Phone Numbers With PausesSelect either Hardpause or 2-secpause TodialdirectlyfromaContactsentry TomakeacallusingPlusCodeDialingPlus + Code Dialing Dialing Fromthe Contacts TouseOne-TouchDialingforspeeddiallocations1-9 Using Speed DialingTouseTwo-TouchDialingforspeeddiallocations10-99 Selectinga Character InputMode EnteringTextTochangethecharacterinputmode ToenterawordusingT9TextInput Entering Characters Using T9TextInput Toentercharactersbytappingthekeypad Entering Characters byTapping the KeypadAddingaWordtotheT9Database ToaddawordtotheT9TextInputdatabase Toenternumbers ToentersymbolsToenteremoticonssmileys Toenterpresetsuffix ToenterpresetmessagesSelect SendMessageTextMessage Controlling Your Phone’s Settings Controlling Your Phone’s Settings SelectingRingerTypesforVoiceCalls Sound SettingsYour Phone’s Settings RingerTypes Selecting aTone Length Selecting aToneVolumeSelectingRingerTypesforMessages Toenableordisablealertsounds Adjusting the Phone’sVolume SettingsToadjustyourphone’svolumesettings Press MenuSettingsSoundsVolume Silence All Display SettingsChanging theTextGreeting Changing the Display Screen TochangethebacklightsettingPress MenuSettingsDisplayMainScreenBacklight Changing the BacklightTime Length Tosettheincomingcallsdisplay Select CallerID or NoCallerID Select Preloaded or MyContentChanging the Display Screen for Incoming Calls Changing the Phone’s Menu Style Tochangetheclock’sappearanceonthestandbyscreen Changing theTheme ColorChanging the Clock Display Tochangethedisplay’sthemecolor Changing the Keypad LightTime Length Changing theTextInputFontChanging the Status LightMode Toenableyourphone’sLocationfeature Location SettingsToassignalanguageforthephone’sdisplay Press MenuSettingsDisplayLanguage Todisplaypop-upmessages Messaging SettingsSelect MenuSettingsMessagingNotification DisplayingPop-upMessages DeliveryReceipt SettingMessageRemindersCallbackNumber DeletingOldMessages Toaddacustomizedsignaturetoeachsentmessage ManagingPresetMessagesToeditordeleteapresetmessage AddingaCustomizedSignature Press MenuSettingsMessagingVoiceSMSOptions ToaddanewpresetmessageSMSVoiceOptions TosetyourphonetoAirplaneMode Airplane Mode TTY UseWith SprintService ToturnTTY Modeonoroff To turn TTY mode off Toassignyourshortcutkey Phone Setup OptionsShortcuts using navigation key Call Answer Mode Abbreviated Dialing Auto Answer ModeContacts Match Setting Your Phone’s Security UnlockingYour Phone Accessing the Security MenuUsingYour Phone’s Lock Feature LockingYour Phone Calling in Lock Mode Using Special NumbersChangingthe Lock Code Torestrictyourphone Erasingthe Contacts ListRestrictingYour Phone ToeraseallthenamesandphonenumbersinyourContacts Toeraseprivatebrowserdata Erasing Private Browser DataSelect ContactsOnly, Special#sOnly, or Unlock and press TorestrictapplicationsuchasInternetbrowser ResettingFavorites Erasing My ContentErasingVoicetags Toresetphone Resetting DefaultSettingsResettingYour Phone Toresetdefaultsettings Controlling Your Roaming Experience Controlling Your Roaming Experience RecognizingtheRoamingIconontheDisplayScreen Understanding RoamingRoamingonOtherDigitalNetworks Tocheckyourvoicemailwhileroaming CheckingforVoicemailMessagesWhileRoaming Tosetyourphone’sroammode SettingYour Phone’s Roam ModeSet Mode Press MenuSettingsMore...RoamingSetMode ToplaceroamingcallswithCallGuardon Using Call GuardPress MenuSettingsMore...RoamingCallGuard ToturnCallGuardonoroff ToturnDataRoamGuardonoroff Using Data Roam Guard Managing Call History Managing Call History ToviewaCallHistoryentry Viewing History Call History Options ToplaceacallfromCallHistory Making a Call FromCall HistoryTosaveaphonenumberfromCallHistory ToprependaphonenumberfromCallHistory Prepending a Phone NumberFrom Call History ToeraseCallHistory ErasingCall HistoryPress MenuCallHistoryDeleteCallHistory Using Contacts Using Contacts Toaddanewentry Addinga New Contacts EntryPress MenuContactsFind/AddEntry TofindContactsentriesbyname FindingContacts EntriesFindingNames FindingGroupEntries Tofindphonenumbersyouhavestoredinspeeddiallocations FindingSpeedDialNumbersPress MenuContactsSpeedDial#s Contacts Entry Options Toaddaphonenumbertoanentry AddingaPhoneNumbertoaContactsEntry Toeditanentry’sphonenumber Assigning Speed Dial NumbersToassignaspeeddialnumbertoanewphonenumber Toassignaspeeddialnumbertoanexistingphonenumber ToeditMyNameCard ToaccesstoMyNameCardTosendContactsviaBluetooth My Name Card Editinga Contacts Entry Send All ContactsSelecting a Ringer Type for an Entry Todialaservicefromstandbymodeusingyourkeypad Dialing SprintServicesTodialaservicefromyourContacts Press MenuContactsServices Press MenuContactsWirelessBackup Wireless Backup Using the Phone’s Calendar and Tools Using the Phone’s Calendar and Tools Press MenuToolsScheduler UsingYour Phone’s CalendarAdding an Eventto the Calendar Toaddanevent Event Alert Menu Event Alerts Going toToday’s Calendar Menu Viewing EventsErasing a Day’s Events Press MenuToolsSchedulerOptionsright softkey DeleteOld Purging EventsPurging All Events Todeleteeventsscheduledbeforeaspecifictimeanddate Tousethealarmclock UsingYour Phone’s Alarm ClockPress MenuToolsAlarmClock UsingYour Phone’sTools UsingYour Phone’s NotepadUsing EzTips Toviewthetimeinover52differentlocations Using the CalculatorWorld Clock Tousethecalculator Using Your Phone’s Voice Services ManagingVoiceMemos UsingVoice-ActivatedDialing Recording Voice Memos Managing Voice Memos To erase all voice memos Voice Memo OptionsErasingVoice Memos To play the voice memos you have recorded To program a voice dial tag UsingVoice-Activated DialingPress MenuVoiceServicesVoiceDial ProgrammingVoice DialTags ReviewingVoice DialTags Accessing theVoice Dial PromptErasing AllVoice DialTags 103 Using Bluetooth ToturnBluetoothoff Turning Bluetooth On and OffBluetoothStatusIndicators ToturnBluetoothon 105 Using the Bluetooth SettingsMenuBluetooth SettingsVisibility ToaccesstheBluetoothsettingsmenu Bluetooth Settings Device Information Bluetooth Settings Device NameBluetooth transfer audio function 107 Bluetooth Profiles TopairyourphonewithanotherBluetoothdevice PairingBluetooth DevicesAddDevice Sprint Service Features Sprint Service Features The Basics Sprint Service Features Basics Setting UpYourVoicemail UsingVoicemail111 To display your Missed Log Voicemail NotificationNewVoicemail Message Alerts To call your voicemail RetrievingYourVoicemail Messages UsingOne-TouchMessageAccess113 ToturnExpertModeonoroff UsingExpertModeVoicemail Options VoicemailKeyGuide 115 SettingUpGroupDistributionListsSprintCallback Voicemail-to-VoicemailMessage Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest Tocleartheiconfromthedisplayscreen Clearing the Message IconContinueRecording ExtendedAbsenceGreeting Voicemail Menu Key 119 Using SMSTextMessagingTocomposeanSMSTextmessageusingtheTEXTkey Composing SMSTextMessages TocomposeanSMSTextmessage Or use the preset messages or smileys emoticons and press 121 Accessing SMSTextMessagesToreadanSMSTextmessage ToreplytoanSMSTextmessage Playing an SMSVoice Message Using SMSVoice MessagingUsing PresetMessages Toaddoreditpresetmessages Composing SMSVoice Messages Accessing SMSVoice Messages Using Caller ID 125 ToswitchbacktothefirstcallerResponding to CallWaiting Torespondtoanincomingcallwhileyou’reonacall TomakeaThree-WayCall Making aThree-Way Call 127 Using Call ForwardingToactivateCallForwarding TodeactivateCallForwarding Sprint Vision Sprint Vision 129 SprintVision Applications Your User Name Getting StartedWith SprintVision FindingYourUserName Launchinga SprintVision ConnectionSprintVision Home TochangeyourNetGuardsettings VisionConnectingNet Guard 133 SprintVision Connection Status and Indicators Softkeys Navigating theWebScrolling GoingBack Selecting GoingHome Accessing MessagingSprint Messaging MessageTypes 137 Accessing SprintMailToaccessSprintMailfromyourphone Select Menu MessagingIM&Email Toaccessachatroomfromthebrowser AccessingAdditionalEmailProvidersAccessingWirelessChatrooms Toaccessemailprovidersfromyourphone 139 AccessingtheDownloadMenusToaccesstheSprintVisiondownloadmenus Press MenuMyContent DownloadinganItem SelectinganItemtoDownloadTodownloadaselecteditem ToaccessMyContentManager UsingMyContentManager141 TodownloadpurchasedcontentfromMyContentManager Exploring the Web Using the Browser Menu143 Toopenthebrowsermenu OpeningtheBrowserMenu Tocreateabookmark CreatingaBookmark145 Select ViewBookmarks AccessingaBookmarkToaccessabookmark DeletingaBookmark ReloadingaWebPage GoingtoaSpecificWebsiteRestartingtheWebBrowser SprintVision FAQs 149 CanIsignoutofdataservices? Setting Up a Data ConnectionWithYour PC UsingYour SprintPhone as a ModemTosetupyourphone-to-PCdataconnection 151 Sprint Voice Command Sprint Voice Command 153 Getting StartedWith Sprint Voice CommandVoice Command It’sEasytoGetStarted CreatingYour Own Address Book 155 TomakeacallwithSprintVoiceCommand ToaccessinformationusingSprintVoiceCommand Accessing InformationUsing SprintVoice Command Safety and Warranty Information Important Safety Information Important Safety Information 159 General Precautions UsingYourPhoneNearOtherElectronicDevices Maintaining Safe Use of and Access to Your PhoneUsingYourPhoneWhileDriving FollowingSafetyGuidelines 161 RestrictingChildren’sAccesstoYourPhoneTurningOffYourPhoneBeforeFlying TurningOffYourPhoneinDangerousAreas ProtectingYourBattery Caring for the Battery 163 Radio Frequency RF Energy PCSmodePart24 SpecificAbsorptionRateSARforWirelessPhonesBluetooth QD ID B012711 FCCRadioFrequencyEmission Phone Guide Proprietary Notice Owner’s Record165 Manufacturer’sWarranty Manufacturer’s WarrantyWarranty Warranty 167 Manufacturer’sWarranty Whatlgwilldo Warranty 169 Howtogetwarrantyservice Index Index 171 Index Index