TABLE 4-1Troubleshooting Procedures (Continued)

SymptomTroubleshooting

CD or DVD does not eject from the media tray when you press the Eject button.

User-Level Procedures

1.Move the mouse or press any key on the keyboard. The drive might be in low-power mode.

2.Attempt to eject the CD using the Eject button on the media drive.

3.In a terminal window type: eject cdrom

4.If Step 3 does not work, verify that the CD is not mounted. In a terminal window, type: df grep cdrom

If the CD is mounted, text similar to this example will be displayed:

/cdrom/wzi-2230 (/vol/dev/dsk/c0t2d0/wzi-2230): 0 blocks 0 files

5.Unmount the CD by typing: umount and the command output shown in parentheses above. In the example above, the mount point is wzi-2230and you would type: umount /vol/dev/dsk/c0t2d0/wzi-2230

6.Type the command: eject cdrom

Alternate Procedure for Media CDs

1.Right-click the mouse and select Workspace Menu→Folders→Open CDROM. A File Manager window should open.

2.Select File→Eject.

3.If the CD does not eject, use a terminal window to exit the CD directory by typing: cd

4.Try again to eject the CD from the File Manager window.

If you need further assistance, contact your system administrator or a Sun Service Support Center.

System Administrator Emergency Procedures for All CDs

As superuser, stop the vold daemon:

1.Open a terminal window.

2.As superuser, type: /etc/init.d/volmgt stop

3.Press the Eject button on the media player.

Note: To mount another CD, you need to start vold by typing:

/etc/init.d/volmgt start

If the CD has not ejected using Step 3 above, complete these steps:

1.Bring the system to the ok prompt.

2.Press the Eject button.

If the CD still does not eject using the two processes above, there might be a cable problem or other hardware problem. Call a Sun Service Support Center for further assistance.

36 Sun Blade 2500 Getting Started Guide • December 2004

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Sun Microsystems 2500 manual If the CD has not ejected using above, complete these steps