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Sun Microsystems 3.2 manual

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x Sun StorEdge Availability Suite 3.2 Software Troubleshooting Guide • December 2003

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Sun Microsystems 3.2 manual

Contents

Sun StorEdge Availability Suite 3.2 Software Troubleshooting GuidePart No. December 2003, Revision Please Recycle 2.Remote Mirror Software Troubleshooting Tips Contents1.Point-in-TimeCopy Software Troubleshooting Tips PrefaceVolumes Are Inaccessible Correcting Common User ErrorsEnabled Software on Only One Host Wrong Volume Set Name SpecifiedPreface Before You Read This BookUsing UNIX Commands How This Book Is OrganizedShell Prompts Typographic ConventionsRelated Documentation Contacting Sun Technical Support Accessing Sun DocumentationSun Welcomes Your Comments Page “Troubleshooting Checklist” on page Point-in-TimeCopy Software Troubleshooting TipsTroubleshooting Checklist “Safeguarding the VTOC Information” on pageChecking Log Files Improving PerformanceSafeguarding the VTOC Information Page “Correcting Common User Errors” on page Remote Mirror Software Troubleshooting Tips“Troubleshooting Log Files and Services” on page “Checking the Integrity of the Link” on pageTroubleshooting Checklist Troubleshooting Log Files and ServicesTABLE 2-1 Troubleshooting Checklist Checking Log Files Checking the /etc/nsswitch.conf File Checking That the rdc Service Is Runningrpcinfo If the /dev/rdc Link Is Not Created netstat#grep rdc /etc/name_to_major Checking the Integrity of the Link#grep pseudo /usr/kernel/drv/rdc.conf Testing with snoop and atmsnoop Testing with ifconfigTesting with ping #ifconfig -anws822# snoop -dhme0 port rdc Volumes Are Inaccessible Correcting Common User ErrorsEnabled Software on Only One Host “Enabled Software on Only One Host” on pageWrong Volume Set Name Specified #newfs -N /dev/vx/rdsk/rootdg/test0# dsstat -msndr Using the dsstat Command Incorrectly#sndradm -uncalamari:/dev/vx/rdsk/rootdg/tony1 # sndradm -pAccommodating Memory Requirements To Find the Volume Set NameRunning Startup Script Out of Order The order of write operations must be maintained within a group. Therefore, these out of order requests must be stored in memory on the secondary host until the missing request comes in and completes Page Error Messages Error Message From MeaningMeaning Error MessageFrom KernelFrom Error Messageerrors MeaningMeaning Error MessageFrom KernelFrom Meaning Error MessagePITC From Meaning Error MessagePITC Meaning Error MessageFrom KernelFrom Error MessageThe disk queue volume specified for the MeaningMeaning Error MessageFrom PITCFrom Meaning Error MessagePITC Meaning Error MessageFrom PITCFrom Meaning Error MessagePITC Meaning Error MessageFrom PITCMeaning Error MessageFrom PITCMeaning Error MessageFrom KernelMeaning Error MessageFrom PITCMeaning Error MessageFrom Set does not have a disk queue attached whenMeaning Error MessageFrom KernelFrom Meaning Error MessageCould not determine the host name of the system Meaning Error MessageFrom this set has failedFrom Meaning Error MessagePITC Meaning Error MessageFrom PITCRelated Error Messages