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Sun Microsystems 3.2 manual

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18 Sun StorEdge Availability Suite 3.2 Software Troubleshooting Guide • December 2003

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Sun Microsystems 3.2 manual

Contents

Sun StorEdge Availability Suite 3.2 Software Troubleshooting GuidePart No. December 2003, Revision Please Recycle Contents 1.Point-in-TimeCopy Software Troubleshooting Tips2.Remote Mirror Software Troubleshooting Tips PrefaceCorrecting Common User Errors Enabled Software on Only One HostVolumes Are Inaccessible Wrong Volume Set Name SpecifiedPreface Before You Read This BookUsing UNIX Commands How This Book Is OrganizedShell Prompts Typographic ConventionsRelated Documentation Contacting Sun Technical Support Accessing Sun DocumentationSun Welcomes Your Comments Page Point-in-TimeCopy Software Troubleshooting Tips Troubleshooting Checklist“Troubleshooting Checklist” on page “Safeguarding the VTOC Information” on pageChecking Log Files Improving PerformanceSafeguarding the VTOC Information Page Remote Mirror Software Troubleshooting Tips “Troubleshooting Log Files and Services” on page“Correcting Common User Errors” on page “Checking the Integrity of the Link” on pageTroubleshooting Checklist Troubleshooting Log Files and ServicesTABLE 2-1 Troubleshooting Checklist Checking Log Files Checking the /etc/nsswitch.conf File Checking That the rdc Service Is Runningrpcinfo If the /dev/rdc Link Is Not Created netstat#grep rdc /etc/name_to_major Checking the Integrity of the Link#grep pseudo /usr/kernel/drv/rdc.conf Testing with ifconfig Testing with pingTesting with snoop and atmsnoop #ifconfig -anws822# snoop -dhme0 port rdc Correcting Common User Errors Enabled Software on Only One HostVolumes Are Inaccessible “Enabled Software on Only One Host” on pageWrong Volume Set Name Specified #newfs -N /dev/vx/rdsk/rootdg/test0Using the dsstat Command Incorrectly #sndradm -uncalamari:/dev/vx/rdsk/rootdg/tony1# dsstat -msndr # sndradm -pAccommodating Memory Requirements To Find the Volume Set NameRunning Startup Script Out of Order The order of write operations must be maintained within a group. Therefore, these out of order requests must be stored in memory on the secondary host until the missing request comes in and completes Page Error Messages Error Message From MeaningError Message FromMeaning KernelError Message errorsFrom MeaningError Message FromMeaning KernelFrom Meaning Error MessagePITC From Meaning Error MessagePITC Error Message FromMeaning KernelError Message The disk queue volume specified for theFrom MeaningError Message FromMeaning PITCFrom Meaning Error MessagePITC Error Message FromMeaning PITCFrom Meaning Error MessagePITC Error Message FromMeaning PITCError Message FromMeaning PITCError Message FromMeaning KernelError Message FromMeaning PITCError Message FromMeaning Set does not have a disk queue attached whenError Message FromMeaning KernelFrom Meaning Error MessageCould not determine the host name of the system Error Message FromMeaning this set has failedFrom Meaning Error MessagePITC Error Message FromMeaning PITCRelated Error Messages