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Sun Microsystems 3.2 manual

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4 Sun StorEdge Availability Suite 3.2 Software Troubleshooting Guide • December 2003

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Sun Microsystems 3.2 manual

Contents

Part No. December 2003, Revision Troubleshooting GuideSun StorEdge Availability Suite 3.2 Software Please Recycle 2.Remote Mirror Software Troubleshooting Tips Contents1.Point-in-TimeCopy Software Troubleshooting Tips PrefaceVolumes Are Inaccessible Correcting Common User ErrorsEnabled Software on Only One Host Wrong Volume Set Name SpecifiedPreface Before You Read This BookUsing UNIX Commands How This Book Is OrganizedShell Prompts Typographic ConventionsRelated Documentation Sun Welcomes Your Comments Accessing Sun DocumentationContacting Sun Technical Support Page “Troubleshooting Checklist” on page Point-in-TimeCopy Software Troubleshooting TipsTroubleshooting Checklist “Safeguarding the VTOC Information” on pageChecking Log Files Improving PerformanceSafeguarding the VTOC Information Page “Correcting Common User Errors” on page Remote Mirror Software Troubleshooting Tips“Troubleshooting Log Files and Services” on page “Checking the Integrity of the Link” on pageTABLE 2-1 Troubleshooting Checklist Troubleshooting Log Files and ServicesTroubleshooting Checklist Checking Log Files rpcinfo Checking That the rdc Service Is RunningChecking the /etc/nsswitch.conf File If the /dev/rdc Link Is Not Created netstat#grep pseudo /usr/kernel/drv/rdc.conf Checking the Integrity of the Link#grep rdc /etc/name_to_major Testing with snoop and atmsnoop Testing with ifconfigTesting with ping #ifconfig -anws822# snoop -dhme0 port rdc Volumes Are Inaccessible Correcting Common User ErrorsEnabled Software on Only One Host “Enabled Software on Only One Host” on pageWrong Volume Set Name Specified #newfs -N /dev/vx/rdsk/rootdg/test0# dsstat -msndr Using the dsstat Command Incorrectly#sndradm -uncalamari:/dev/vx/rdsk/rootdg/tony1 # sndradm -pRunning Startup Script Out of Order To Find the Volume Set NameAccommodating Memory Requirements The order of write operations must be maintained within a group. Therefore, these out of order requests must be stored in memory on the secondary host until the missing request comes in and completes Page Error Messages Error Message From MeaningMeaning Error MessageFrom KernelFrom Error Messageerrors MeaningMeaning Error MessageFrom KernelPITC Error MessageFrom Meaning PITC Error MessageFrom Meaning Meaning Error MessageFrom KernelFrom Error MessageThe disk queue volume specified for the MeaningMeaning Error MessageFrom PITCPITC Error MessageFrom Meaning Meaning Error MessageFrom PITCPITC Error MessageFrom Meaning Meaning Error MessageFrom PITCMeaning Error MessageFrom PITCMeaning Error MessageFrom KernelMeaning Error MessageFrom PITCMeaning Error MessageFrom Set does not have a disk queue attached whenMeaning Error MessageFrom KernelCould not determine the host name of the system Error MessageFrom Meaning Meaning Error MessageFrom this set has failedPITC Error MessageFrom Meaning Meaning Error MessageFrom PITCRelated Error Messages