Chapter 3: Troubleshooting
3-4 Frequently Asked Questions
Question: What are the various types of memory that my motherboard can support?
Answer: The motherboard supports Registered/Unbuffered ECC DDR3 DIMM or LRDIMM modules. To enhance memory performance, do not mix memory modules of different speeds and sizes. Please follow all memory installation instructions given on Section
Question: How do I update my BIOS?
It is recommended that you do not upgrade your BIOS if you are not experiencing any problems with your system. Updated BIOS files are located on our website at http://www.supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer. Also, check the current BIOS revision to make sure that it is newer than your BIOS before downloading. You can choose from the zip file and the .exe file. If you choose the zip BIOS file, please unzip the BIOS file onto a bootable USB device. Run the batch file using the format AMI.bat filename.rom from your bootable USB device to flash the BIOS. Then, your system will automatically reboot.
Warning: Do not shut down or reset the system while updating the BIOS to prevent possible system boot failure!)
Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.supermicro.com.
Question: How do I handle the used battery?
Answer: Please handle used batteries carefully. Do not damage the battery in any way; a damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly. (Refer to Section
