TROUBLESHOOTING

If your ST88245 Cordless telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, please call the SYLVANIA toll free Customer Hotline for assistance: 1-800-287-4871 MONDAY-FRIDAY 8:30 am.-5:00 pm. (EST)

NOTE: Do not attempt to service this unit yourself. All service must be done by a qualified service personnel.

PROBLEM

SUGGESTION

The CHARGE/ IN USE

• Make sure the AC adapter is plugged into

LED won’t come on

the base and wall outlet.

when the handset is

• Make sure the handset is properly seated on

placed on the base.

the base.

 

• Make sure the charging contacts on the

 

handset are clean.

 

 

Conversation

• Change channels.

interrupted frequently.

• Make sure that the handset is not too far

 

from the base.

 

• Move the base to a different location away

 

from metal objects or appliances.

 

 

Can’t make or

• Check both ends of the base telephone

receive calls.

line cord.

 

• Make sure the AC adapter is plugged into

 

the base and wall outlet.

 

• Disconnect the AC adapter for a few

 

minutes, then reconnect it.

 

• Make sure that the handset is not too far

 

from the base unit.

 

• Change the digital code security.

 

 

The Caller ID does not

• The handset was picked up before the

display.

second ring.

 

• The call was placed through a switchboard.

 

• Call your local telephone company to verify

 

your Caller ID service is current.

 

 

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Sylvania ST88245 manual Troubleshooting, CHARGE/ in USE