Chapter 7

Troubleshooting

Hardware Reset

Proceed as follows:

1Make sure the Thomson Gateway is turned on.

2Use a pen or an unfolded paperclip to push the recessed Reset button. Push it until the Power LED lights red - this will take about 7 seconds.

 

 

1

 

 

2

 

 

 

 

3

4

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

ON/OFF

 

Reset

 

Ethernet

 

 

 

 

 

 

 

DSL

3Release the Reset button.

4The Thomson Gateway restarts.

!

Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible.

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Technicolor - Thomson ST585 V6 manual Hardware Reset