Chapter 7
Troubleshooting
Hardware Reset
Proceed as follows:
1Make sure the Thomson Gateway is turned on.
2Use a pen or an unfolded paperclip to push the recessed Reset button. Push it until the Power LED lights red - this will take about 7 seconds.
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3Release the Reset button.
4The Thomson Gateway restarts.
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Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible.
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