13 Troubleshooting guide

 

 

Problem

Possible cause

Solution

 

 

 

 

 

 

 

Various programmes not shown in

Wrong programme list selected

Select different programme list (see

 

 

the programme list

 

Point 7.2.3.1)

 

 

 

 

 

 

 

Sound OK, no TV picture

Radio mode switched on

Switch to TV mode

 

 

 

 

 

 

 

Programmes such as DSF and Tele

Interference from DECT cordless

Increase distance between base

 

 

5 show occasional interference

telephones

station and receiver

 

 

 

 

 

 

 

Receiver cannot be operated

Defective data stream --> unit

Pull out mains plug for approx.

 

 

 

blocked

5 seconds, then switch the unit back

 

 

 

 

on

 

 

 

 

 

 

 

Remote control not working

Batteries are spent

Replace batteries

 

 

 

 

 

 

 

 

Wrong remote control code set

Set correct remote control code

 

 

 

 

(Point 6.2.3)

 

 

 

 

 

 

 

Intermittent appearance of square

Heavy rain or snow

Remove snow from dish

 

 

blocks in the picture. Occasionally

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

switches to freeze frame, no sound.

 

 

Screen intermittently black with “No

Dish at reception location is too

Use larger antenna

 

 

signal” message

small

 

 

 

 

 

 

 

 

 

Obstruction between dish and

Install dish with unobstructed line of

 

 

 

satellite (e.g. a tree)

sight

 

 

 

 

 

 

 

No picture, no sound, display on

Short circuit in LNB connection

Switch unit off, fix short circuit,

 

 

 

 

switch unit on again

 

 

 

 

 

 

 

 

Defective or missing cable

Check all cable connections

 

 

 

connection

 

 

 

 

 

 

 

 

 

Defective LNB

Replace LNB

 

 

 

 

 

 

 

 

Wrong external unit selected on the

Correct setting

 

 

 

receiver

(see Point 6.4)

 

 

 

 

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

 

 

 

 

 

No picture, no sound, no display

No mains power

Check mains cable and plug

 

 

 

 

 

 

 

No reception for programmes that

Antenna defective or misadjusted

Check antenna

 

 

were functioning well previously

 

 

 

 

Programme being transmitted on

Perform scan

 

 

 

 

 

 

a different transponder

(see Point 9.4)

 

 

 

 

 

 

 

 

Programme no longer being

None

 

 

 

broadcast

 

 

 

 

 

 

13

 

Antenna cannot be rotated

Motor not compatible with

Use suitable motor

 

 

DiSEqC 1.2

 

 

 

 

 

 

 

 

 

 

 

90

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TechniSat HD S2X manual Troubleshooting guide, Problem Possible cause Solution
Page 89 Page 91

HD S2X specifications

The TechniSat HD S2X is a versatile satellite receiver designed for high-definition viewing. This compact device combines advanced technology and user-friendly features to deliver an exceptional entertainment experience. Offering unmatched image quality, the HD S2X supports 4K Ultra HD resolution, ensuring that every detail and color comes to life on your screen.

One of the standout features of the TechniSat HD S2X is its ability to receive various satellite signals. With support for DVB-S2 and DVB-S standards, it can easily tune into a wide range of channels and services without hassle. This versatility allows users to access both standard and high-definition programming, making it a great choice for those who want to explore diverse entertainment options.

Equipped with a powerful multi-core processor, the HD S2X ensures fast channel switching and smooth navigation through menus. Its intuitive user interface is designed to provide easy access to all features, including channel lists, settings, and viewing history. Additionally, the device comes with a user-friendly remote control, which allows for convenient operation from the comfort of your sofa.

The TechniSat HD S2X also features built-in Wi-Fi capability, enabling users to connect to the internet effortlessly. This connectivity allows for online streaming and access to various applications. Users can enjoy additional content beyond traditional satellite channels, including catch-up TV services and online video platforms.

Another remarkable aspect of the HD S2X is its support for multi-room functionality. This means you can connect multiple HDMI-enabled devices within your home and enjoy your favorite shows in different rooms without interruption. Furthermore, it supports recording capabilities, enabling users to save their favorite programs for later viewing directly onto an external hard drive.

The device also comes with an Integrated Conditional Access Module (CI+) slot, allowing for secure access to pay-TV services. Its compatibility with various media formats ensures that users can enjoy a wide range of video files, music, and photos.

In conclusion, the TechniSat HD S2X stands out in the satellite receiver market. With its full HD capabilities, easy-to-use interface, internet connectivity, and versatile recording options, it offers a comprehensive solution for all your entertainment needs. Whether you are a casual viewer or a dedicated enthusiast, the TechniSat HD S2X is an excellent investment for elevating your viewing experience.
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