TechniSat HD S2X manual Troubleshooting guide, Problem, Possible cause, Solution

Models: HD S2X

1 92
Download 92 pages 30.74 Kb
Page 90
Image 90
13 Troubleshooting guide

13 Troubleshooting guide

 

 

Problem

Possible cause

Solution

 

 

 

 

 

 

 

Various programmes not shown in

Wrong programme list selected

Select different programme list (see

 

 

the programme list

 

Point 7.2.3.1)

 

 

 

 

 

 

 

Sound OK, no TV picture

Radio mode switched on

Switch to TV mode

 

 

 

 

 

 

 

Programmes such as DSF and Tele

Interference from DECT cordless

Increase distance between base

 

 

5 show occasional interference

telephones

station and receiver

 

 

 

 

 

 

 

Receiver cannot be operated

Defective data stream --> unit

Pull out mains plug for approx.

 

 

 

blocked

5 seconds, then switch the unit back

 

 

 

 

on

 

 

 

 

 

 

 

Remote control not working

Batteries are spent

Replace batteries

 

 

 

 

 

 

 

 

Wrong remote control code set

Set correct remote control code

 

 

 

 

(Point 6.2.3)

 

 

 

 

 

 

 

Intermittent appearance of square

Heavy rain or snow

Remove snow from dish

 

 

blocks in the picture. Occasionally

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

switches to freeze frame, no sound.

 

 

Screen intermittently black with “No

Dish at reception location is too

Use larger antenna

 

 

signal” message

small

 

 

 

 

 

 

 

 

 

Obstruction between dish and

Install dish with unobstructed line of

 

 

 

satellite (e.g. a tree)

sight

 

 

 

 

 

 

 

No picture, no sound, display on

Short circuit in LNB connection

Switch unit off, fix short circuit,

 

 

 

 

switch unit on again

 

 

 

 

 

 

 

 

Defective or missing cable

Check all cable connections

 

 

 

connection

 

 

 

 

 

 

 

 

 

Defective LNB

Replace LNB

 

 

 

 

 

 

 

 

Wrong external unit selected on the

Correct setting

 

 

 

receiver

(see Point 6.4)

 

 

 

 

 

 

 

 

Antenna incorrectly adjusted

Readjust antenna

 

 

 

 

 

 

 

No picture, no sound, no display

No mains power

Check mains cable and plug

 

 

 

 

 

 

 

No reception for programmes that

Antenna defective or misadjusted

Check antenna

 

 

were functioning well previously

 

 

 

 

Programme being transmitted on

Perform scan

 

 

 

 

 

 

a different transponder

(see Point 9.4)

 

 

 

 

 

 

 

 

Programme no longer being

None

 

 

 

broadcast

 

 

 

 

 

 

13

 

Antenna cannot be rotated

Motor not compatible with

Use suitable motor

 

 

DiSEqC 1.2

 

 

 

 

 

 

 

 

 

 

 

90

Page 90
Image 90
TechniSat HD S2X manual Troubleshooting guide, Problem, Possible cause, Solution