GB If something doesn’t work

Before calling the Technical Service, please make the following checks:

Fault

 

Possible cause

Possible solution

FOR ALL THE MODELS:

 

 

The induction zones are not heating up

 

 

 

 

 

 

 

The pan is unsuitable (it

Check that the pan base

 

 

does not have a ferromag-

reacts to a magnet, or use a

 

 

netic base or it is too

larger pan.

 

 

small).

 

 

 

 

When you start using the induction zones, you hear

 

a buzzing sound

 

 

 

 

The pan is light or made

This buzzing is not a fault. If,

 

 

up of more than one part.

however, you wish to avoid it,

 

 

The buzzing comes from

lower the power level slightly

 

 

energy being transmitted

or use a pan that has a hea-

 

 

directly to the base of the

vier base, and/or that is made

 

 

pan.

of a single part

 

 

 

The touch control does not come on or, if it

 

comes on, it does not work

 

 

 

 

No hotplate has been

Make sure that a hotplate

 

 

selected.

has been selected before

 

 

 

trying to use it.

 

 

 

 

 

 

The sensors and/or your

Keep the touch control’s

 

 

fingers are damp.

surface and your fingers dry.

 

 

 

 

 

 

The lock is enabled

Disable the lock.

 

 

 

The sound of a fan can be heard while cooking, and it continues when

the cooker has been turned off.

 

 

 

 

There is a fan in the

The fan only comes on when

 

 

induction zones to cool

the electronics heat up -

 

 

the electronics.

when the temperature goes

 

 

 

down it goes off automati-

 

 

 

cally, whether or not the hob

 

 

 

is on.

 

 

 

When frying or making a stew, the energy in the induction zones seems

to decrease (“the hotplate gets less hot”)

 

 

 

If the temperature of the

Overheating problems while

 

 

glass or of the electrics

cooking only occur under

 

 

gets too high while coo-

conditions of extreme use

 

 

king, a self-protection sys-

(cooking for a long time at full

 

 

tem is triggered that

power) or when the hob has

 

 

adjusts the power of the

been wrongly installed.

 

 

hotplates so that the tem-

Check that the hob has been

 

 

perature does not get any

installed as described in the

 

 

higher.

instruction manual.

 

 

 

 

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Teka IR 635 manual GB If something doesn’t work, Fault Possible cause Possible solution, Induction zones are not heating up