User Operation, Desktop Director, Status Symbol Icons | Telos NX12

user operation 33

4 User Operation

4.1 Desktop Director

The Telos Desktop Director is both a control surface for putting calls on-air and a telephone set for conversations with callers on the studio telephone lines. The Director has two modes of operation – Producer (screener) mode and Talent (on-air) mode.

Tip

Since certain functions work differently in Talent versus Producer mode, it is important to understand that there are two modes, and how to switch between them.

Status Symbol Icons

The Desktop Director uses Status Symbol icons displayed on the LED matrixes located between the two columns of line select buttons. Here is what each icon means:

Line is ready for incoming or outgoing calls

Line is in-use by another studio (in two-studio modes only)

Line is ringing

Call is on hold

Call is On-Air – Column 1

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Telos NX12 user manual User Operation, Desktop Director, Status Symbol Icons

Contents

Telos Nx12 Trademarks We support you Telos Europe Telos Systems USAPage Table of Contents Basic Configuration Detailed Configuration & Reference Vii Specifications USA Isdn Ordering Guide Introduction Features & BenefitsWelcome to the Nx12 Why Isdn Makes Sense for Broadcast Talk Show Systems Introduction Step up in Quality and Flexibility Two-Studio Modes Getting Started InstallationConnections to the Telco circuits Isdn Technology Connecting the Nx12 to Analog LinesAlphabet Soup U, S, and NT1 Hunt Groups Data and VoiceSpecial Considerations for Euro-ISDN ETS 300 users Interface Status LEDs Connecting the Nx12 to IsdnIsdn in USA & Canada Using the U Interface Ordering Help Isdn S-interface cable Hot Tip USA and Canada Using IsdnUsing Pots Integration with a PBX Studio Audio Connections Using a modern broadcast console’s mix-minus capabilityMix-Minus ‘Making do’ with an older console Using a production-style console Using a small mixerPhones and Remotes Analog Inputs Input To Caller AES Digital Inputs Analog Input XLR AES Digital Outputs Output CallerPOH Program on Hold Inputs Analog Outputs AES3 Output XLR Desktop Director Ports Console Director Desktop DirectorExtended Desktop Director Call Controller Multiple Desktop Directors on a Single Port Connecting Desktop DirectorsExtended Distance with Power Supply Direct Connection Desktop Director Cable Desktop Director Termination Removal Line Designation Strip Desktop Director AssemblyEthernet Connections Record Control Outputs See Section Parallel Gpio Remote Control Output Characteristics Input Characteristics Surge Protection AC mains PowerGrounding Configuration for Telephone Lines Basic ConfigurationStep-by-Step Isdn Setup Analog Phone Line Setup Basic configuration More Tips Is the Isdn working? Levels, Levels, Levels Audio Input and Output Time to test it out What now? Page User Operation Status Symbol IconsDesktop Director Call is On-Air Column Call is On-Air & Locked Column Hold & Drop Talent ModeProducer Mode Line Button Columns Dialing Keypad Block AllFunction Buttons Menu Navigation Volume MenusLCD Screen and Associated Buttons Record Control Other Menu options Changing Between Producer and Talent Modes Screened Hold Using the Director in Producer ModeAnswering calls Normal Hold Drop and Hold Using the Director in Talent on-air ModeBlock All Conferencing callers on the handset/headset Locking VIP calls Conferencing multiple callers on-air using call lockingUsing the Director as a Telephone Next Console Director Call Controller Level Metering Detailed Configuration & ReferenceFirst Step Line Status Status Displays Activated Desktop Director StatusAccepting Call Connected Web User Interface LCD/Button User InterfaceMenu Navigation & Item Selection Nominal Input Level Audio Menu Phone Send Adjustment Meter ModeNominal Output Level Receive AGC Call DuckingNoise Gate Receive EQ Caller Dynamic Digital EQ Ddeq Mix Minus ModeFeedback Reduction In/multiple out In/1 out Channel default AES Mode Channel Telco MenuPots Country Hookflash Ring-in Before Caller ID Web only Enable Auto Call Drop Web onlyLoop Current Checking Web only CPC loop drop threshold ms Web only For Europe and many other parts of the world Guessing the Isdn Protocol setting in Canada & the USAFor USA & Canada and a few other parts of the world SPIDs and MSN/DNs Web Only DN Directory Number MSN Multiple Subscriber Number System Menu TCP/IP SetupClock Loss To enter IP addresses using the LCD/button interface Show Mode LCD OnlyContrast LCD Only Audio Loop LCD Only Factory Defaults LCD OnlyReboot LCD Only Hold on Select Show Modes Firmware Update Web OnlySingle-studio Modes This option causes the system to be split as follows Sharing the Nx12 Two-studio Modes Selecting a Show using a Desktop Director Connecting Assistant Producer to a Show LivewireSelecting a Show using a Call Controller Selecting a Show using a Console Director Section Axia Consoles Quality of Service Other Uses of the IP/Ethernet Interface Firmware UpdateCall-control Software Help return Login Telos returnTelnet Windows Telnet ? Isdnlog return ? CPC return Send Audio Processing System Signal Flow and Audio ProcessingReceive Caller Audio Processing Digital Dynamic Equalizer High-pass ‘hum’ FilterReceive Automatic Gain Control Noise Gate Feedback Control Section System Software & Firmware Technical Data & TroubleshootingGeneral Troubleshooting Overview Section Status Screen for Isdn troubleshooting Troubleshooting Isdn ProblemsSpid Pending Condition Can’t Get Isdn Ready Indication Are you using the Nx12’s internal NT1? USA & Canada only Is your long-distance carrier OK? Are your SPIDs and Telco setting correct?What does the Isdn Cause phrase say? Any other Isdn troubleshooting tips? Condition Intermittent Isdn ProblemsAre the problem confined to incoming call only? What is consistent about the problem look for patterns? Replaceable Modules and Hardware Servicing Troubleshooting Desktop Director ProblemsFuse Replacement Access to the Main PCB Class 1.1 normal Isdn Cause Phrases/Values Cause No Excessive Digits Received, call is proceeding Cause No Call is proceeding/PreemptionCause No Preemption, reserved Cause No Prefix 1 not dialed DMS Custom only Cause No No circuit available circuit/channel congestion Class 1.2 resource unavailableCause No Non-selected user clearing Cause No Destination out of order Class 1.3 service or option not available Class 1.4 service or option not implemented Class 1.5 invalid message e.g. parameter out of range Class 1.6 protocol error e.g. unknown message Cause No Message type non-existent or not implemented Cause No Invalid information element contentsCause No Timeout disconnect Recovery on timer expiration Cause No Protocol Error, unspecified Cause No SW56 disconnect Internetworking, unspecified Cause No Bearer service unavailable VN 4 onlyCause No Switch to conversation mode VN 4 only Class 1.7 interworking class Section General SpecificationsProcessing Functions Audio Switching Matrix and ConferencingAudio Performance Control Ports Isdn Telephone Line ConnectivityAnalog Telephone Line Connectivity Desktop Director Ports Euro Operation Mode Four-Column/Four-Hybrid Mode Specifications Page Telos Nx12 Limited Warranty Warranty and Application CautionPage A1 USA SPIDs by Telco Fort Mills Telephone Century TelephoneCincinnati Bell Nextlink/XO Standard Telephone GA Quest- See US West Rochester TelephoneSouthwestern Bell Sprint/Centel 102 A2 Telephone Terminology Guide Bit Error Rate Test-See Bert Calling Party Control- See CPC Circuit Switched Data- See CSD Appendix Extended Superframe. See ESF Interexchange Carrier- See IEC Listed Directory Number- See LDN Appendix Regional Bell Operating Company- See Rboc Superframe- See SF Guide to telephone terminology Appendix Protocols A3 USA Isdn Ordering GuideDealing with the Phone Company Details, Details Directory Number DN SPIDsCSD and CSV IOC Capability Packages provisioning package Faxable Isdn Order Form for the USA & CanadaNT1s Terminals and Terminal Types Isdn BRI Line Order CO Values Protocol National ISDN-1 Protocol AT&T Point-to-Point Custom Names A4 Euro-ISDN Ordering GuideMultiple Subscriber Numbers MSN Line Deactivation Faxable Isdn Order Form for Euro ETS ETS-300 Euro-ISDN Telos Nx12