Cooktop Care and Maintenance
Troubleshooting
Before calling for service, check these suggestions to avoid unnecessary service charges.
QUESTION | SUGGESTED SOLUTIONS |
|
|
Element cycles on the highest setting | • This is normal. The temperature limiter |
| operates automatically to protect the |
| glass ceramic surface from extreme high |
| temperature damage |
|
|
Element cycles more than usua | • Pan base is warped and not making full |
| contact with the heating surface |
| • Base diameter of pan is too small for the |
| size of he element |
| • Pan ingredients have boiled dry |
| • Material of pan is a poor heat conductor; |
| heat transfers too slowly |
| • Element turned on without a pan in place |
| (CEF and CET Models or CEP with Zone |
| Smart™ turned off.) |
|
|
A slight odor is noticeable when an element is | • It is normal and will disappear after several |
turned on | ses |
|
|
Flashing control lights | • Signals an incomplete setting; requires |
| another action |
| For example, the fl ashing light rings require |
| touching a numbered heat setting |
|
|
Cooktop controls will not turn on | • Control panel is LOCKED. Touch and hold |
| Panel Lock until the light turns off |
| • Check the power source to see if a fuse has |
| blown or if the circuit breaker tripped. |
|
|
The cooktop has switched itself off | • The Power Pad or Element Pad was |
| unintentionally touched. Reset the control |
Replacement razor blades for the scraper | • The scraper is packaged with single edge, |
| stainless steel blades. Use a standard |
|
HOW TO OBTAIN SERVICE
For authorized service or parts information, call
Write Thermador Customer Call Center, 5551 McFadden Avenue, Huntington Beach CA 92649 or call
English 13