S Oven Care and Use Manual | Oven Maintenance |
Solving Operational Problems
Before calling for service, check the following to avoid unnecessary service charges.
| PROBLEM | PROBLEM SOLVING |
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| OVEN | STEPS |
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| All the numbers touched | The numbers were touched too rapidly. Be sure you remove your finger from |
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| do not appear in display. | the number pad between digits. Example: 4, 0, 0. |
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| Touch OFF or turn power off at the circuit breaker, wait 3 minutes and turn |
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| flash in the display. | it back on. If condition persists, note the code number and call an authorized |
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| servicer |
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| This is caused by close contact to the control panel for more that 32 seconds, |
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| such as someone leaning against the controls or objects hanging in front of |
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| controls. Follow previous solution. |
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| Clock and timer | Make sure there is proper electrical power to the oven. |
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| do not work. | See the CLOCK and TIMER sections on Pages 9 - 10. |
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| Cooling fan continues to | The fan turns off automatically when the electronic components have cooled |
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| run after oven is turned off. | sufficiently. |
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| Oven will not work. | Make sure there is proper electrical power to the oven. |
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| Check the circuit breaker or fuse box to your house. |
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| Oven light does | Replace or reinsert the light bulb if loose or defective (See Page 32). |
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| not work. | Touching the bulb with your fingers may cause the bulb to burn out quickly. |
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| Oven light does not work if CLEAN mode is set. |
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| Oven temperature is | The oven thermostat needs adjustment. See the OVEN TEMPERATURE |
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| too hot or too cold. | CALIBRATION in |
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| Oven will not | The oven temperature is too high to set the Self Clean operation. |
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| Allow the oven to cool to room temperature and reset the controls. |
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| Be sure you have touched CLEAN. |
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| The oven door will not | Allow the oven to cool below the locking temperature. |
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| unlock. |
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| Oven is not clean | Heavily soiled ovens may need to Self Clean again or for a longer |
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| after the clean cycle. | period of time. Heavy spillovers with soft or liquid centers should be wiped up |
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| before starting the clean cycle. See Self Clean the Oven, Pages 28 and 29. |
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HOW TO OBTAIN SERVICE
For authorized service or parts information, call 800/
We want you to remain a satisfied customer. If a problem does come up that cannot be resolved to your satisfaction write to Thermador Customer Support Call Center, 5551 McFadden Avenue, Huntington Beach, CA 92649 or call: 800/
Please include the Model Number, Serial Number and Date of Original Purchase/Installation.
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