Section

Six: Service

BEFORE

CALLING

FOR SERVICE

 

 

 

 

 

 

 

 

 

Before calling for service, check the following to avoid unnecessary service charges.

 

 

The burners

do not light

within 4

•

Are the

igniters sparking?

 

 

 

 

•

Is there

excess water

or liquid cleaner on the

igniter?

seconds:

 

 

 

 

 

•

Is the

burner

cap level and properly

positioned

on

the burner

 

 

 

 

base?

See Page 12.

 

 

 

 

 

 

 

 

•

Are the

burner

ports

clogged? See page 13.

 

 

 

 

 

•

Is the gas shutoff

valve

in the ON

position?

 

 

 

 

 

•

Is the gas supply to the house or

the area turned off?

The igniters do not spark:

 

•

Is the power

cord plugged all the way

into the wall

receptacle?

 

 

 

 

 

 

 

 

 

 

 

 

•Is the circuit breaker tripped or household fuse blown?

•Is there a power outage in the area? Is there a draft in the room?

The igniters spark intermittently:

 

 

 

 

 

 

 

 

 

 

Check that the wires to the electric outlet have not been

 

 

 

 

 

 

 

 

 

 

reversed. See Note below re: polarity.

 

 

 

 

 

 

 

 

 

 

Was a liquid cleaner sprayed on the igniter?

The

burner

flame

is yellow,

distorted

 

Is the

burner cap level and properly

positioned on the burner

or does

not burn

completely

around

 

base?

See Page 12.

 

 

the

burner

cap:

 

 

 

 

 

 

Are the burner ports dirty or clogged ? See Page 13.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Was the

the cool<top installed correctly? (Have it checked by a

 

 

 

 

 

 

 

 

 

 

qualified

technician.)

 

 

Models

 

SGS36G,

 

SGSCV36G,

 

 

Check

to

be certain

the element terminals are pushed securely

SGNCV36G

&

SGN36G

m If

the

 

into the receptacle. If element needs replacement, use only

Griddle element does not heat:

 

 

 

 

original Thermador

parts.

 

 

 

 

 

 

 

 

 

 

 

 

Models

GGNCV30/36,

SGNCV36G,

 

Check the reset button located at the bottom of the intake

 

assembly, see Page 27, front view,

item F.

SGSCV36G:

If

the

 

ventilation

sys-

 

tem

does

not operate:

 

 

 

 

 

 

 

 

If there

is a power

failure:

 

 

•

See Page13.

 

 

NOTE: Polarity--In older houses, wiring polarity was not always observed. Although polar- ized receptacles (3 Prong) may

SERVICE INFORMATION

For handy reference, copy the information below from the rating plate. Keep your invoice for warranty validation.

have been installed, they

have been wired incorrectly.

could

If Model Number

Dealer's Telephone Number

they were wired incorrectly,

the

 

igniters see a grounded

condition

Service Center's Name

 

 

Serial Number

and may click intermittently even with both the control knobs turned

OFF.

RATING PLATE

The Rating Plate shows the model number and serial number of your cooktop. It is located underneath the cool<top at the right front corner of the rough-in box.

Date of Purchase

Service Center's Telephone Number

 

Dealer's Name

Page 28

Page 29 Page 31
Page 30
Image 30
Thermador GGSCV30/36/365, SGSCV36G, SGS30/36G, GGS30/36/365 owner manual Before Calling, Service Information, OFF Rating Plate
Page 29 Page 31

GGS30/36/365, GGSCV30/36/365, SGS30/36G, SGSCV36G specifications

The Thermador SGSCV36G, SGS30/36G, GGSCV30/36/365, and GGS30/36/365 are luxury cooking appliances designed to deliver high performance and superior cooking experiences. These ranges are a part of Thermador's commitment to creating culinary excellence, equipped with innovative features that cater to the needs of passionate home chefs.

One of the standout features of these ranges is the powerful burner system. Thermador is renowned for its Star Burner design, which provides 56% more coverage than standard round burners. This ensures even heat distribution across the cookware, preventing hot spots and offering optimal control for various cooking techniques. With a maximum output of 22,000 BTUs, the SGSCV36G and SGS30/36G models offer intense heat for searing and frying, catering to gourmet cooking needs.

Another significant aspect of these ranges is the advanced technology embedded within. The Professional Series models boast a high-performance convection oven that circulates heat evenly for consistent baking results. The patented SoftClose door technology enhances the user experience, providing a smooth closing mechanism that prevents slamming. Additionally, Thermador’s exclusive True Convection feature ensures that multiple dishes can be cooked simultaneously without flavor transfer.

Functionality is further enhanced with user-friendly controls and an intuitive design. The large, illuminated knobs provide precise temperature adjustments and easy visibility. The stainless steel finish not only adds to the aesthetics of the kitchen but also ensures durability and ease of cleaning.

The GGSCV30/36/365 and GGS30/36/365 models are also equipped with innovative steam capabilities, allowing cooks to harness the power of steam for healthier cooking options. This feature helps in retaining nutrients and moisture in food, making it an excellent choice for health-conscious individuals.

Moreover, the ranges are designed with a focus on customizability, allowing homeowners to choose various options such as griddles, grills, and interchangeable burner configurations. This versatility makes Thermador ranges suitable for a wide range of culinary techniques, from sautéing to grilling.

In summary, the Thermador SGSCV36G, SGS30/36G, GGSCV30/36/365, and GGS30/36/365 models combine high-performance features, advanced technologies, and user-friendly designs. They embody the luxury of professional-grade cooking equipment, making them an ideal choice for anyone seeking to elevate their culinary skills in a beautiful and functional kitchen space.
Top Page Image Contents