Topcom 520 CTI Software Installation CD-Version, PC Telephony with the Deskmaster PC Software

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Deskmaster

•Press the right mouse button.

•Select “Properties” option.

•Select “Server type” (see Internet Provider).

•Select “TCP/IP settings” and fill in the right data (see Internet Provider).

•Select “OK”.

The Internet connection is now established and all settings are finished.

14.3CTI Software Installation CD-Version 2.1

To install the basic Deskmaster PC software on your PC, please proceed as follows:

• Insert the CD with the Deskmaster software into your CD drive.

• If the setup program does not start automatically, click on Start in the Taskbar and then Run. Select <CD-DRIVE>\CTI\setup.exe

• The setup program will be started. Please follow the on-screen instructions and enter the data requested.

• Restart the computer, if the program prompts you to do so.

CD-Version 2.2

To install the Deskmaster CTI, please proceed as follows:

•Insert CD with Deskmaster software into the CD-Drive.

•Go to the second screen.

•Select ‘Install Deskmaster CTI’.

•The setup program will be started, please follow the on-screen instructions and enter the data when requested.

•Restart the computer, if the program prompts you to do so.

14.4 PC Telephony with the Deskmaster PC Software

After the installation of the Deskmaster PC Software, you will find a new program group “Topcom Telephony”. You can start the application by clicking on Start in the Taskbar and then selecting Programs –> Topcom Telephony –> Deskmaster. You will see a Telephone user interface, similiar to your phone, appearing on your PC screen. This CTI application offers several comfortable facilities to control and administrate telephone traffic from the PC screen. A CD-rom with a basic CTI application is included. It offers an elaborate range of possibilities, described in the following pages. Ask you deal- er for more information.

14.4.1 Functions of the Deskmaster PC Application

Phone book/	Database entries mapped on direct dialling keys.
Address Database	Configurable address/phone book database. Additional phone books can
	be created or existing ones can be linked (e.g. from a LAN). Up to 100
	entries can be downloaded into the Deskmaster.
Communication	Registration of: Call status, call type, incoming/outgoing calls, calling partners’
Journal	numbers/names, duration, charges, notes associated to the phone call.
	Several filter/sort/search criteria.

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