Chapter 10: Troubleshooting

 

 

 

 

TV Guide On Screen® FAQs (continued)

 

 

OPERATIONS

 

 

32. Q: Is Help available in the TV Guide On Screen¨ system?

 

 

 

 

26. Q: How can I look for a specific show in the TV Guide

If so, how do I find it?

 

A: Yes. Highlight any of the four main Services (Listings,

 

 

On Screen¨ system?

 

A: SEARCH lets you find shows by keyword, alphabetically,

Schedule, Setup, Search) and press INFO on the remote

 

control. An expanded Info Box displays additional help

 

 

or by category (HDTV, Movies, Sports, Children,

 

 

information. Press INFO again to close the box.

 

 

Educational, News, Variety, Series).

 

 

Help is also available in a panel menu. Press INFO to

 

 

 

 

 

 

27. Q: My cable box will not change channels with the

display an expanded Info Box. Press INFO again to close

 

the box.

 

 

TV Guide On Screen¨ system. WhatÕs wrong?

 

A: There are several possibilities:

RECORD/REMIND

 

a)

The incorrect cable box code was entered during TV Guide

 

33. Q: Can I tune to a different channel while recording a

 

 

On Screen

®

initial setup. Redo initial setup.

 

 

 

program?

 

b) The G-LINK®(IR blaster) cable may not be connected

 

A: No.

 

 

properly (see page 21).

 

 

 

 

c)

The cable box has no remote capability and is

34. Q: How many programs can be scheduled for RECORD in

 

 

incompatible.

 

 

the GUIDE?

 

 

 

 

 

 

28. Q: How do I resize or close the Info window?

A: There is no limit to the number of shows that can be

 

programmed into the schedule memory.

 

A: Press INFO on the remote control to resize the Info

 

35. Q: If a program is scheduled to RECORD on a Regular

 

 

window. Press INFO again to close the Info window.

 

 

 

 

 

basis, does it count as five?

 

29. Q: Is there a way to go directly to the next dayÕs listings

A: No, whether a program is scheduled ONCE,

 

 

without scrolling through each time slot?

REGULARLY, or WEEKLY, it only counts as one show in

 

A: Yes. In LISTINGS, highlight the station you want to look

the RECORD stack memory.

 

 

ahead and use the Channel Number buttons on the remote

36. Q: If I have a power failure, will I need to reset the

 

 

control to enter “24”. In the resulting menu, press z two

 

 

recorded shows I have already programmed?

 

 

times to scroll down to select the HOURS AHEAD

 

 

 

 

 

option, and then press ENTER. You also can use the SKIP

A: The start times and channel numbers of shows that have

 

 

button on the remote control.

been programmed will be retained in the memory of the

 

 

 

 

 

TV Guide On Screen® system. Titles will appear once

 

30. Q: Why canÕt I record a show? All I get is snow or a blue

listings are restored.

 

 

screen.

 

 

37. Q: Can I set a Record or Remind event without

 

A: There are several possibilities (without a cable box):

 

highlighting a show title in the TV Guide On Screen¨

 

a)

The recording unit was not connected or set up correctly.

system?

 

b)

The incorrect channel lineup was selected. Press TV

A: Yes. TV Guide On Screen® has a Manual Record and

 

 

GUIDE and then • to highlight SETUP. Press z to

Remind feature. Highlight SCHEDULE in the Service Bar,

 

 

highlight “Change system settings,” and then press

and press MENU. Choose the event type, press ENTER,

 

 

ENTER. Follow the on-screen prompts to select the correct

and then enter the date, start and stop time, channel

 

 

channel lineup.

number, and so forth.

 

31. Q: Why wonÕt my VCR change channels and why does it

38. Q: What do the frequencies for Record and Remind mean?

 

 

change to the wrong channel?

 

 

A: Once—records/reminds the show one time.

 

A: There are two possibilities (with a cable box):

 

Daily (manual only)—records/reminds the time, channel,

 

a)

The VCR is not set on the correct output channel. Set the

 

input, recorder combination Monday through Friday.

 

 

VCR to 03, 04, or whichever output channel is set by your

 

 

Regularly— records/reminds the show every time the show

 

 

cable system.

 

 

airs on the same channel and starts at the same time.

 

b)

The VCR and/or cable box are hooked up incorrectly.

 

Weekly— records/reminds the show each time the show

 

 

Refer to your VCR owner’s manual or contact your Cable

 

 

airs on the same day of the week, on the same channel and

 

 

TV company for proper wiring procedures.

 

 

starts at the same time.

 

 

 

 

 

 

 

 

 

 

Off (not cancel)—keeps the show in the schedule list but

 

 

 

 

 

will not record/remind the show until the frequency is

 

 

 

 

 

changed.

 

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Toshiba 27HL95 Yes. Highlight any of the four main Services Listings, Or by category HDTV, Movies, Sports, Children, Box