243
If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.4.0
WinDVD: error messages
This table offers descriptions and resolutions for error
messages that may appear when using WinDVD.
Error message and additional
information
Resolution
The disc in the DVD-ROM
drive is not a valid disc
type.
Valid disc types are
DVD-Video and audioCD.
Ensure the disc is a valid
disc type.
If the disc works in other
players, try using a disc
cleaner.
The disc may require fea-
tures that are not supported
by WinDVD.
Microsoft® DirectShow®
components are missing.
Microsoft® DirectShow® is
not installed properly on the
system.
Reinstall Microsoft®
DirectShow® version 6.0 or
higher (available from the
Microsoft Web site).
No audio subsystem could
be found for playback.
There is a problem with the
audio card or audio compo-
nent within the system. The
problem may be one of the
following:
The audio card is faulty.
There is a problem with the
audio driver.
Check installation of the
sound card drivers.