C
call
forwarding, 17 monitoring, 23
call pickup, 19
CLR (Clear) Soft Key, 15 conference, 20
D
definitions buttons, 4
disabled (shift status), 14 display status, 2
Display Status button, 5, 12 do not disturb (DND), 17
E
enabled (shift status), 14 End Wrap Up button, 4, 11 end wrap up time, 11 entry tone, 6
extension number, iv number buttons, 5
F
Feature button, 13 flexible buttons, 4
G
group
log out, 10
H
help, 2, 20, 21 hold, 18
Index
C ~ Q
J
Join button, 2, 4 join call, 23, 24
L
log in/out, 7 agent, 6 supervisor, 9
Log In/Out button, 4, 8 log out
group, 9 groups, 9 individual groups, 10
M
mailbox, 5 Mode button, 13 monitor, 23
Monitor Call button, 2, 4, 23 Msg button, 5
N
P
passcode, 8 PBX call, 6
phantom extension number, 5 pickup, 19
primary extension number, 5
Q
queue alarms, 15 number, 8 status, 2, 12
Strata CIX ACD Agent/Supervisor Telephone 05/06 | 26 |