Toshiba CIX40 Greetings

The Grand Tour

Greetings

Strata CIX40 Voice Processing User Guide 07/06 7

Greetings

You can select either a personal or system greeting to play to callers when you do not

answer or when your telephone is busy.

Depending on how your system is configured, callers may hear a separate busy

greeting—the system or the custom busy greeting. See “Change Your User Options”

on page 51 for details.

Personal

Personal greetings are greetings that you record for callers. Your voice mail system

stores all recorded greetings under the personal greeting number (1~7) for your

mailbox. Using the greeting number, you can select the greeting which plays.

The System Administrator can also schedule your greetings to automatically play at

different times. If you choose, you can override the automatic schedule using the

“Change Your Greeting Selection” on page 49.

System

The system greeting is a standard prerecorded greeting. It cannot be recorded over or

deleted. The greeting states, “Please leave a message for (name).” Your voice mail

system adds your name from the name recording that you have made (see “Record

Your Name” on page 17).

Busy

If your User ID mailbox is configured for a personal busy greeting, you can record a

custom busy greeting that plays when your extension is busy. If a custom greeting is

not recorded, the default system busy greeting plays. See “Create or Record Over

Your Busy Greeting” on page 55 for details.

The custom busy greeting can also be turned on/off using the Select Your Busy

Greeting option on the Change Your User Options Menu (see “Select Your Busy

Greeting” on page 56).

Note The System Administrator must configure your User ID mailbox for the custom

busy greeting option to be available.

Contents

Main Publication Information TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Contents Introduction Chapter 1 The Grand Tour Chapter 2 Getting Started Chapter 3 Play Messages Chapter 4 Send Messages Chapter 5 Manage Mailbox Chapter 6 Integration Features Glossary Page Introduction Organization 8 Conventions Action/Response Table Related Documents/Media Page The Grand Tour 1 2 Overview Figure 1 The Grand Tour Overview HANG UPExit User Mode S END M Strata CIX40 Voice Processing User Guide 07/06 3 Features to Personalize Your Mailbox Code on page 19 page 63 Message Queues New Message Queue Saved Message Queue 6 Message Types Forwarded Message Reply Message Greetings Personal System Busy 8 Special Delivery Options Urgent Private Return Receipt Future Delivery Message Destination Selections Personal Distribution Lists 10 System Distribution Lists User Options User Options on page 51 available. User Prompts User Tutorial (New User) Page Getting Started 2 User Tutorial Step 1: Access Your Mailbox From External Telephone From Internal Telephone If you make a mistake while entering the code, press * to re-enter. 16 Step 2: Record Your Name 18 Step 3: Record Your Personal Greeting(s) Record Over a Personal Greeting on page 47 Step 4: Change Your Security Code Code on page 54 20 Step 5: Exit Your Mailbox or User Mode Play Messages 3 Access Messages * * 22 Playback Controls Page 24 Play Your Messages Page 26 * Special Functions 28 Page Page Send Messages 4 Recording Controls Page Send Messages Send a Message Strata CIX40 Voice Processing User Guide 07/06 33 Send a Message 34 Page 36 page 44 * page 34 ** Forward a Message 38 page 44 * page 37 ** 40 Reply to the Current Message Page 42 * ** Special Delivery Options 44 Future Delivery Manage Mailbox 5 46 Change Your Greeting Create or Record Over a Personal Greeting 48 47 recorded is the greeting that callers hear as your User ID greeting. Change Your Greeting Selection 50 Review a Greeting Manage Mailbox Change Your User Options Strata CIX40 Voice Processing User Guide 07/06 51 Change Your User Options Important! If you do not hear all the options for this menu, they may not be 52 Change Your Do Not Disturb (DND) Setting Change Your Call Screening Setting option. ...or 99 to return to the Main Menu. You can select another Main Menu option. 54 Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting 56 Record Your Name when you log on to your mailbox. extension as well as your name. Ask your System Administrator for the requirements of your system. 58 Change Your Message Notification Page 60 Review Your Option Settings Manage Your Lists 62 Manage Guest User IDs Enter the User ID. Press 64 Use Guest User IDs Integration Features 6 Call Forward Table 1 on page 66 contains the Call Forward Button sequences for performing Call 66 entering the destination. The CIX accepts destination numbers of up to 32 digits. Message Waiting Responding to a Lit Msg LED 68 Turning On/Off Message Waiting LED on Another Exten- sion CIX Integration Soft Key Control of Voice Mail Page 70 72 Call Record to Voice Mail 74 Direct Transfer to Voice Mailbox Voice Mail Conference Call Monitor Page Glossary 78 Page 80 Index A B C D F G L M N P Q R 84 S T U V