Integration Features

CIX Integration

Call Record to Voice Mail

While on an active call, a station user can record the conversation and store it in a voice mailbox. Recordings can also be paused or restarted. Depending upon your System Administrator, you are given either a manual method of recording that allows you to designate the mailbox where the recording will be sent or an auto method that automatically sends the recording to a predefined mailbox that is assigned to the phone you are using. This may be your personal mailbox.

Note Ask your System Administrator which method you need to use when recording a call.

This feature requires the presence of a Record and a PS/RES (Pause/Resume) button on your telephone. Feature codes are not available.

Important! Voice mailboxes have a definable limit on the length one message can be. If you plan on doing lengthy recordings using this feature, see your System Administrator so your message recording time can be properly defined.

äTo record a call

1.With a call in progress, press Record.

If you are using the auto method, the Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. Continue to Step 3.

...or if you are using the manual method, the Record LED flashes green rapidly. Continue to Step 2.

2.(Manual method only) If you want to record the call to the predefined mailbox associated with the phone you are using, press #. The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording.

...or if you want to record this call to another mailbox, enter the mailbox number (usually the extension number). Finish by pressing #. The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording.

Strata CIX40 Voice Processing User Guide 07/06

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Toshiba CIX40 manual Call Record to Voice Mail
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CIX40 specifications

The Toshiba CIX40 is a robust communication platform designed for small to medium-sized businesses. This system exemplifies Toshiba’s commitment to delivering advanced telephony solutions with a blend of versatility and reliability. One of the standout features of the CIX40 is its ability to support up to 40 extensions, making it ideal for growing enterprises that require a scalable phone system.

One of the key characteristics of the CIX40 is its hybrid architecture. This allows users to seamlessly integrate both traditional analog phone lines and Voice over Internet Protocol (VoIP) services. By supporting an array of communication methods, businesses can enhance their operational flexibility.

The CIX40 comes equipped with a variety of features that cater to modern business needs. Voicemail functionality is integrated, offering users the ability to manage messages efficiently, with options for unified messaging. This provides a single point for accessing voice messages, whether they arrive via phone, email, or SMS.

Another notable technology is Toshiba's Call Manager, which enhances productivity through a user-friendly interface. This software allows employees to manage calls, contacts, and voicemails from their computers, making communication more streamlined and effective. The integration with mobile devices is facilitated through Toshiba's Mobile Extensions, allowing staff to stay connected even when away from the office.

Further enhancing its functionality, the CIX40 supports a comprehensive range of telecommunication features such as call forwarding, caller ID, and conferencing capabilities. These features are essential for fostering efficient communication channels both internally among employees and externally with clients.

Security is also a priority for the CIX40. The system employs advanced encryption protocols to ensure the integrity and confidentiality of voice communications. This is particularly vital as cyber threats become an increasing concern for businesses today.

Additionally, the CIX40 is compatible with various Toshiba telephones, offering flexibility in choosing the right devices that fit the company's unique needs. The system can be tailored with different handsets, ensuring every workplace is equipped with the tools to enhance productivity.

In conclusion, the Toshiba CIX40 stands out as a powerful communications solution that combines flexibility, modern technology, and essential features, making it an ideal choice for businesses looking to improve their telephony system while effectively managing costs. Its hybrid capabilities, user-friendly software, and commitment to security positions it as a leader in business communication solutions.
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