Toshiba CIX40 Call Record to Voice Mail

Integration Features

CIX Integration

Strata CIX40 Voice Processing User Guide 07/06 73

Call Record to Voice Mail

While on an active call, a station user can record the conversation and store it in a

voice mailbox. Recordings can also be paused or restarted. Depending upon your

System Administrator, you are given either a manual method of recording that allows

you to designate the mailbox where the recording will be sent or an auto method that

automatically sends the recording to a predefined mailbox that is assigned to the

phone you are using. This may be your personal mailbox.

Note Ask your System Administrator which method you need to use when recording

a call.

This feature requires the presence of a Record and a PS/RES (Pause/Resume)

button on your telephone. Feature codes are not available.

Important! Voice mailboxes have a definable limit on the length one message can

be. If you plan on doing lengthy recordings using this feature, see your

System Administrator so your message recording time can be properly

defined.

ä To record a call

1. With a call in progress, press Record.

If you are using the auto method, the Record LED flashes rapidly and there is

approximately a one second interval (in extreme busy conditions, up to five seconds)

before the recording starts and the Record LED changes to the in-use interval flash

rate. You are now recording. Continue to Step 3.

...or if you are using the manual method, the Record LED flashes green rapidly.

Continue to Step 2.

2. (Manual method only) If you want to record the call to the predefined mailbox

associated with the phone you are using, press #. The Record LED flashes rapidly and

there is approximately a one second interval (in extreme busy conditions, up to five

seconds) before the recording starts and the Record LED changes to the in-use interval

flash rate. You are now recording.

...or if you want to record this call to another mailbox, enter the mailbox number

(usually the extension number). Finish by pressing #. The Record LED flashes rapidly

and there is approximately a one second interval (in extreme busy conditions, up to

five seconds) before the recording starts and the Record LED changes to the in-use

interval flash rate. You are now recording.

Contents

Main Publication Information TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TAIS) Telecommunication Systems Division License Agreement Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Contents Introduction Chapter 1 The Grand Tour Chapter 2 Getting Started Chapter 3 Play Messages Chapter 4 Send Messages Chapter 5 Manage Mailbox Chapter 6 Integration Features Glossary Page Introduction Organization 8 Conventions Action/Response Table Related Documents/Media Page The Grand Tour 1 2 Overview Figure 1 The Grand Tour Overview HANG UPExit User Mode S END M Strata CIX40 Voice Processing User Guide 07/06 3 Features to Personalize Your Mailbox Code on page 19 page 63 Message Queues New Message Queue Saved Message Queue 6 Message Types Forwarded Message Reply Message Greetings Personal System Busy 8 Special Delivery Options Urgent Private Return Receipt Future Delivery Message Destination Selections Personal Distribution Lists 10 System Distribution Lists User Options User Options on page 51 available. User Prompts User Tutorial (New User) Page Getting Started 2 User Tutorial Step 1: Access Your Mailbox From External Telephone From Internal Telephone If you make a mistake while entering the code, press * to re-enter. 16 Step 2: Record Your Name 18 Step 3: Record Your Personal Greeting(s) Record Over a Personal Greeting on page 47 Step 4: Change Your Security Code Code on page 54 20 Step 5: Exit Your Mailbox or User Mode Play Messages 3 Access Messages * * 22 Playback Controls Page 24 Play Your Messages Page 26 * Special Functions 28 Page Page Send Messages 4 Recording Controls Page Send Messages Send a Message Strata CIX40 Voice Processing User Guide 07/06 33 Send a Message 34 Page 36 page 44 * page 34 ** Forward a Message 38 page 44 * page 37 ** 40 Reply to the Current Message Page 42 * ** Special Delivery Options 44 Future Delivery Manage Mailbox 5 46 Change Your Greeting Create or Record Over a Personal Greeting 48 47 recorded is the greeting that callers hear as your User ID greeting. Change Your Greeting Selection 50 Review a Greeting Manage Mailbox Change Your User Options Strata CIX40 Voice Processing User Guide 07/06 51 Change Your User Options Important! If you do not hear all the options for this menu, they may not be 52 Change Your Do Not Disturb (DND) Setting Change Your Call Screening Setting option. ...or 99 to return to the Main Menu. You can select another Main Menu option. 54 Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting 56 Record Your Name when you log on to your mailbox. extension as well as your name. Ask your System Administrator for the requirements of your system. 58 Change Your Message Notification Page 60 Review Your Option Settings Manage Your Lists 62 Manage Guest User IDs Enter the User ID. Press 64 Use Guest User IDs Integration Features 6 Call Forward Table 1 on page 66 contains the Call Forward Button sequences for performing Call 66 entering the destination. The CIX accepts destination numbers of up to 32 digits. Message Waiting Responding to a Lit Msg LED 68 Turning On/Off Message Waiting LED on Another Exten- sion CIX Integration Soft Key Control of Voice Mail Page 70 72 Call Record to Voice Mail 74 Direct Transfer to Voice Mailbox Voice Mail Conference Call Monitor Page Glossary 78 Page 80 Index A B C D F G L M N P Q R 84 S T U V