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Troubleshooting
icon appears on | You cannot use the operation or function due to one of the following reasons: | |
(1) Your DVD disc does not support the feature (for example, angles) | ||
the screen. | ||
(2) You've requested a title, chapter, or scan time that is out of the correct range. | ||
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Play mode settings | The disc does not support all the selected functions. | |
are different from the | In this case, some settings you configure on the Setting menu may not work properly. | |
settings configured |
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with the Setting menu. |
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Cannot change the | Aspect ratio is fixed for DVD disc. | |
aspect ratio. |
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No audio output. | Check whether you selected correct digital output options in the Audio Output Options | |
menu. | ||
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No video or audio out- | Did you move your DVD | |
put. The disc tray is | In this case, remove discs and wait for one to two hours with the power on, and then, | |
ejected after 2 to 5 sec- | insert the disc and try to playback again. It will work properly when condensation is | |
onds. | removed. | |
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Angle operation does | Angle operation is available only when the disc contains the images captured at | |
not work during play- | ||
different angles. | ||
back of a DVD disc. |
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The disc revolves, | • Check whether there is damage or foreign materials on your disc. | |
but no image or bad | • Some discs with bad manufacturing quality may not be played back. | |
quality images are | • If the scene changes from dark to bright suddenly, the screen | |
output. | may jitter temporarily, but it is not a defect. | |
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Desired sound | Sound languages and subtitle languages are | |
language and | Only the sound and subtitle languages contained on a DVD disc are | |
subtitle language | available and displayed on the disc menu. | |
are not played. |
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The remote control | • Point the remote control at the remote control sensor on your DVD | |
doesn't work. | Operate within distance. (15ft) | |
Remove obstacles between your DVD | ||
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| • Check whether the batteries are depleted. | |
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Other problems | • Read the table of contents and then find and read the sections | |
describing your problem, and follow the directions given. | ||
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| • Turn the unit off and on. | |
| • If your problem still persists, contact your nearest Toshiba service center. | |
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Reference
Problems and Solutions (VCR)
Before contacting a Toshiba authorized service center, perform the following simple checks.
Problem | Explanation/Solution |
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No power | Check that the power plug is connected to a wall outlet. |
| Have you pressed the ON/STANDBY button? |
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You cannot insert a video cassette | A video cassette can only be inserted with the window |
| side up and the safety tab facing you. |
The television program was not recorded Check the DVD
Is the DVD
Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful
Check whether you insert a tape which has enough time record
No playback picture or the picture Check to see if you are using a prerecorded tape. is distorted
You cannot see normal broadcasts Check the TUNER/EXTERNAL setting. It should be on TUNER.
Check the TV antenna connections.
Noise bars or streaks on playback Press the PROG/TRK ( /
) buttons to minimize this effect.
When the II button is pressed | A still picture may have “noise bars”, depending on the |
during playback, the still picture | condition of the tape. Press the PROG/TRK ( / ) buttons |
has severe “noise bar” streaks | during SLOW motion to minimize this effect. |
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Video Head Cleaning | If poor pictures appear on a variety of cassettes, the video |
| heads may need cleaning. This is not a common problem |
| and unless it appears, the heads should not be cleaned. |
| When cleaning the video heads, read all instructions |
| provided with the head cleaning cassette. Incorrect head |
| cleaning can permanently damage the video heads. |
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD
The warranty information
A clear description of the problem
Then contact your nearest TOSHIBA authorized service center.
Reference
108 - English | English - 109 |