Toshiba DVR620KC Frequently Asked Questions, Error message, Cause, Solution, Troubleshooting

TROUBLESHOOTING

Error message	Cause	Solution
Disc Error	• Unplayable disc is inserted in the unit.	• Insert the standardized disc which have
— Please eject the disc. —	• The disc is upside down.	the marks on pages 9 - 10.
Playback feature may not be available on this disc.		• Insert the disc with the labeled side facing up.
Region Error	• Playback is not authorized in the region	• Insert the DVD-video with region codes
— Please eject the disc. —	of the DVD-video which you inserted in	1 or ALL.
Playback is not authorized in your region.	the unit.
Parental Lock On	• The current selected parental level	• Check “Parental Lock” setting in
The current selected parental level	prohibits playback.	“Playback” menu (page 86).
prohibits playback.
Recording Error	• You are trying to record the copy	• You cannot record copy prohibited
This program is not allowed to be recorded.	prohibited program.	programs.
Recording Error	• You are trying to record the copy-once	• Set “Format Mode” to “VR mode”
This program is not recordable in Video	program onto the DVD-RW disc in	(pages 28 - 29).
mode.	Video mode.
Recording Error	• You are trying to record the copy-once	• Insert the DVD-RW disc in VR mode
This program is not recordable in +VR mode.	program.	(ver.1.1 or 1.2 compatible with CPRM).
Recording Error	• You are trying to record onto the disc	• Insert the recordable disc, and ensure
Can not record on this disc.	which is unrecordable, or the disc status	the disc status satisfies the recording
	is unable to record.	requirements (page 9).
	• The disc is dirty.	• Clean the disc with a cleaning cloth.
	• The disc is damaged.	• Replace the disc.
Recording Error	• You are trying to record the copy-once	• Insert the DVD-RW disc in VR mode
This program is not allowed to be	program onto the DVD-RW disc which	(ver.1.1 or 1.2 compatible with CPRM).
recorded.	is not compatible with CPRM.
Recording Error	• You are trying to record onto the protected	• Release the disc protect setting in “DVD
This disc is protected and not recordable.	disc which is set in “DVD Menu” menu.	Menu” menu (page 30).
Recording Error	• You are trying to record onto the disc	• Insert the recordable disc with enough
Disc is full.	which has no space for recording.	recording space.
(No area for new recording)
Recording Error	• You are trying to record onto the	• Delete unnecessary titles (pages 69 - 70).
You cannot record more than 99 titles on one disc.	DVD-RW/-R on which the number of recording
(The maximum is 99)	titles comes up to the maximum (99).
Recording Error	• You are trying to record onto the VR mode	• Delete unnecessary chapter marks
You cannot record more than 999 chapters on one disc.	DVD-RW on which the number of recording	(page 75).
(The maximum is 999)	chapters comes up to the maximum (999).
Recording Error	• You are trying to record onto the	• Delete unnecessary titles (pages 69 - 70).
You cannot record more than 49 titles on one disc.	DVD+RW/+R on which the number of
(The maximum is 49)	recording titles comes up to the maximum
	(49).
Recording Error	• You are trying to record onto the DVD+RW	• Delete unnecessary chapter marks
You cannot record more than 254 chapters on one disc.	on which the number of recording	(page 75).
(The maximum is 254)	chapters comes up to the maximum (254).
Recording Error	• This disc has no space to write the Control	• Delete unnecessary titles (pages 69 - 70).
You cannot record on this disc as Control	Information when recording or deleting contents.
Information is full.	When editing has been repeatedly performed,
	the control Information area may come up to be
	full even the recording area has enough space.
Recording Error	• When recordings are performed	• Insert a new disc.
You cannot record on this disc as Power	repeatedly onto an unstable disc, this
Calibration Area is full.	area may come up to be full.
	• Every time you insert a disc for recording,
	the disc’s working area will be taken up.
	And if you repeat this frequently, it will
	be used up sooner and you may not be
	able to record full 49 titles.
Recording Error	• You are trying to record onto the disc	• Undo the finalizing for this disc (page 33).
This disc is already finalized.	already finalized.
Recording Error	• You are trying to record onto the	• Set “Make Recording Compatible” to
The disc has no recording compatibility.	unfinalized +VR mode discs recorded	“ON” to rewrite the menu, after that you
Set “Make Recording Compatible” to	on other unit.	will record to disc (page 35).
“ON” to convert the disc.

*If you are still having trouble with the unit after checking “TROUBLESHOOTING”, write down the error code and the error description for calling our help line to locate an Authorized Service Center.

Frequently Asked Questions

– Can I record to CD-RW/-R?	No, this unit records only DVD.
– Can I play back DVD-video that is bought in another country?	Possible when the region code of the disc is 1 and All.
– Can I connect the unit to my PC?	No, you cannot control the unit by PC.
– Can I program a timer recording with cable/satellite box?	Yes, you can. Select “L1(Rear)” or “L2(Front)” as your
	recording channel, and leave the cable/satellite box
	on (pages 19, 27 and 39 - 42).

Disc Introduction Connections Basic Setup Management Recording Playback Editing Function Setup VCR Function Others

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