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3.3 HVR/NVR Registration and Upgrade

Important Information

Have the following information on hand before registering your NVR/HVR upgrade
NVR/HVR Software Serial Number: The Product Serial Number is the unique number that Toshiba provided

with your purchased software.

System ID: The System ID is a number generated by the unit. This is a unique code generated using the

MAC address of the computer running the software. The following steps illustrate how to obtain your unique

System ID.

1) Enter Setup
2) Click Camera Setup
3) Click the Registration button
4) In the Network Device Authentication, the System ID can be located under the “Add a new Serial Key” section
(shown below)

Obtaining your Unlock Code

The following steps are provided to assist in registering the NVR/HVR upgrade
1) Open an Internet browsing software and go to
http://registration.surveillixdvrsupport.com/toshiba/Registration/registration.aspx
2) Enter the Product Serial Number that was provided by Toshiba
3) Enter the System ID that was generated by your unit
4) Click Submit