Glossary

This glossary defines frequently-used voice processing system features and functions.

Term

Definition

Busy Greeting

You can select your custom busy or the system busy greeting

 

for callers to hear when your telephone is busy. If you do not

 

record your custom busy greeting, the system busy greeting

 

automatically plays.

Call Screening

Call Screening operates in on/off mode. When on, your voice

 

mail system asks callers for their name and company. Without

 

the caller’s knowledge, the system relays that information to

 

you. You can decide to receive the call, let the call forward to

 

your mailbox, or transfer the call to another extension with or

 

without announcement.

Caller

Someone who calls into the voice mail system. A caller can

 

obtain information, leave a message for someone, and/or

 

provide information.

Called Party

The telephone user the caller reached. See “User.”

Directory

A caller enters digits corresponding to the first few letters of a

 

user’s name and your voice mail system plays the recorded

 

name (and optionally extension) that matches the entered

 

digits. Your voice mail system offers the caller the option of

 

selecting the name and being transferred or hearing the next

 

name.

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Toshiba GVMU/LVMU manual Glossary