The Grand Tour
Overview
Overview
Your voice mail system manages multiple voice processing functions simultaneously
Callers control their own progress through the system. They no longer have to wait for a person to answer the telephone. If your extension is busy or you do not answer, callers can transfer to an operator, call another extension, or record a private, detailed message.
A representative in your company has been assigned as the System Administrator for the system. The System Administrator is responsible for configuring the system and your mailbox to suit your company’s needs.
The configuration affects how and which features you can access. Whenever possible, this guide provides information concerning feature exceptions and which features may be configured to work differently.
You can access your mailbox from any
•Listen to your messages
•Send or forward messages
•Reply to messages
•Manage your mailbox (e.g., change your greetings, create distribution lists, etc.)
•Listen to your messages at different speeds
In addition LVMU can provide the following features
•lets you listen to messages being left in you mailbox in real time, allowing you to connect the caller to your handset and take the call yourself should you wish.
•Call record can be used to record telephone conversations, either to your own voicemail box or any other of your choice.
•Variable speed message play back.
Where these three features appear to in this document they refer only to LVMU and are not supported by GVMU.
2 | Strata LVMU/GVMU Voice Processing System User Guide 7/06 |
