Chapter Troubleshooting | Toshiba M40, Satellite specification

2 Troubleshooting

Chapter 2

Troubleshooting

2-i	Satellite M40/M45 TECRA A4 dynabook Vx/4 Maintenance Manual

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Toshiba M40, Satellite manual Chapter Troubleshooting

Contents

Toshiba Personal Computer Satellite M40 Maintenance Manual Page Copyright DisclaimerTrademarks Safety Precautions Preface Toshiba Satellite M40 Maintenance Manual Keys Key operation ConventionsAcronyms User input Table of Contents LAN Chapter Diagnostic Programs Chapter Replacement Procedures HDD Appendices Chapter Hardware Overview Hardware Overview Chapter Contents Figures Tables Features Features Hardware Overview Hardware Overview Features ? ODD Features Hardware Overview ? LAN Features Hardware Overview Id1010g Parts description placement Id10c10gc Parts description placement IdJP Parts description placement Computer Block diagram System Board configuration System Unit Components System Unit Components Hardware Overview Hardware Overview System Unit Components System Unit Components Hardware Overview ? RTC ? Gpio ? KBC Hardware Overview System Unit Components System Unit Components Hardware Overview 2.5-inch HDD RPM DVD-ROM Drive DVD-ROM CD-RW/DVD-ROM Drive Hardware Overview CD-RW/DVD-ROM Drive DVD-DualDouble Layer Drive specifications DVD Dual Double Layer DVD Super Multi Hardware Overview DVD Super Multi DVD Super Multi drive Double Layer specifications DVD Super Multi Double Layer Power Supply Main Battery Battery Charging ControlBatteries RTC Battery Chapter Troubleshooting Troubleshooting Outline Basic Flowchart Satellite M40/M45 Tecra A4 dynabook Vx/4 Maintenance Manual HDD error code and status Outline Troubleshooting Outline Basic Flowchart Troubleshooting Basic Flowchart Basic Flowchart Troubleshooting Basic flowchart1/2 END Basic Flowchart Troubleshooting Troubleshooting Power Supply Procedure 1 Power Icon Check Power Supply Troubleshooting DC in LED Procedure 2 Connection Check Procedure 3 Replacement Check System Board Troubleshooting Procedure 1 Message CheckSystem Board Troubleshooting System Board Procedure 2 Test Program Check 2.5-inch HDD Troubleshooting Procedure 1 Message CheckProcedure 2 Partition Check Troubleshooting 2.5-inch HDD Procedure 3 Format Check Procedure 4 Test Program Check Code Status Procedure 5 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Keyboard TroubleshootingProcedure 1 Test Program Check Keyboard Procedure 2 Test Program Check Troubleshooting DisplayProcedure 1 External Monitor Check Procedure 3 Connector Check and Replacement Check Display Troubleshooting Troubleshooting ODD Drive Procedure 1 ODD Cleaning CheckODD Optical Disk Drive ODD Drive Troubleshooting LAN SD Card/Memory Stick Troubleshooting Procedure 2 Connector Check10 SD/MS/SM/MMC/XD CardOptional Troubleshooting Parallel Port Parallel PortOptional Audio Test Troubleshooting Audio Test Troubleshooting Ieee 1394 Test Ieee 1394 TestOptional Cooling Module Troubleshooting Cooling Module Chapter Diagnostic Programs Diagnostic Programs Communication Comm Peripheral Error Codes and description Page General Diagnostic Programs General Diagnostic Programs General Quick Test Quick Start Diagnostic ProgramsQuick Start Customization Test Diagnostic Programs Quick Start CPU Speed Test Step by Step Diagnostic Programs Quick Start Keyboard Layout test Audio Record Test Hotkey TestAudio Play Test DMI Read DMI Write System Information View Logs Diagnostics Screen Explanation Exit to MS DOS Diagnostics Windows Test Running Status and Report PanelTitle Bar ? Program Name and Its Version Service Diagnostic Ver1.01 Quick Start Diagnostic Programs Overview Diagnostic Programs OptionOptions Options Menu Notes Option Diagnostic Programs Batch Parameters Configuration ? Pause Enable ? Wait On Error? Break On Error ? Monitor Battery Life ? Time Limit Min Item’s Parameters Configuration? Time Limit Hrs ? Number Of Loops ? Parameters Load Batch Parameters Save Batch Parameters LOG Parameters Setting ? Log file Name ? Append to Old Log File? Log Device Info on Fail Specify LOG Viewer LOG Viewer ? ?, ?? Page Up, Page Down LOG File Sample Pass Subtests Diagnostic Programs Subtests Diagnostic Programs Subtests HDD Vesamem Keyboard Clock Line KBClokLn Mouse TouchPad MSTpad System Test Diagnostic Programs System TestSubtest 01 CPU ? NPU Basic Functions Test ? NPU Interrupt Test Subtest 02 Boards Subtest 03 FAN Speed Test System Test Diagnostic Programs Memory Test Diagnostic Programs Memory TestSubtest 01 Bios ROM Subtest 02 Patterns Memory Test Diagnostic Programs Subtest 03 Extended Pattern Subtest 04 Walking 1’s Test Subtest 07 Refresh Test Subtest 05 Walking 0’s TestSubtest 06 Memory Address Subtest 08 Cache Memory Subtest 10 Data Bus Test Subtest 11 Memory Speed Test Storage Diagnostic Programs StorageSubtest 01 HDD Diagnostic Programs Storage Subtest 02 ODD Diagnostic Programs Storage Video Diagnostic Programs VideoSubtest Diagnostic Programs Video Video Diagnostic Programs Subtest 02 640 * 480 VGA Mode Subtest 03 Vesa Video Modes Subtest 04 Vesa Video Memory Subtest 05 DDC Test Subtest 06 AGP TestSubtest 07 LCD Panel Test Subtest Register Test Subtest 09 Color Purity TestSubtest 10 Direct Color Test Subtest 11 DAC/Palette Address Subtest 12 BitBlt Engine Test Subtest 01 LPT Diagnostic Programs CommunicationCommunication Comm Status Line Communication Diagnostic Programs Subtest IrDA Subtest 03 LAN Card Subtest 1394 Communication Diagnostic Programs Subtest Pcie Diagnostic Programs Peripheral PeripheralSubtest Keyboard Peripheral Diagnostic Programs Error Codes and description Diagnostic Programs 11Error Codes and Description 11Error Codes and Description Diagnostic Programs 03xx Board FAN DDC LPT Can not find IEEE1394 Controller Quick Test Item List3 Diagnostic Programs Quick Test Item List Chapter Replacement Procedures Replacement Procedures Removing the HDD CPU Replacement Procedures Removing the PCI Express card 31 Removing the system board General Replacement Procedures Replacement Procedures General Safety Precautions Replacement Procedures General Before You Begin Disassembly Procedures Assembly Procedures Tools and Equipment Screw Tightening Torque Symbols of Screws on the Computer Body Symbol examplesColors of Screw Shanks Removing the Battery Pack Removing the battery pack Installing the Battery Pack Removing the PCI Express Card Removing the PCI express card Installing the PCI Express Card Removing the Optional PC Card Removing the PC card Installing the Optional PC Card Removing the Memory Card Removing the memory card Installing the Memory Card Removing the optional memory cover Removing the optional memory Installing the Optional Memory Removing the wireless LAN card cover Removing the MDC Card Removing the MDC card Installing the MDC Card Wireless LAN Card Wireless LAN Card Replacement ProceduresRemoving the Wireless LAN Card Replacement Procedures Wireless LAN Card Installing the Wireless LAN Card HDD Replacement Procedures HDDRemoving the HDD Replacement Procedures HDD 13 Removing the HDD pack Installing the HDD Replacement Procedures CPU Cooling Module Removing the Cooling Module CPU Cooling Module Replacement Procedures 16 Removing the cooling module Install Cooling Module Replacement Procedures CPU CPURemoving the CPU CPU Replacement Procedures Installing the CPU 20 Fixing the CPU Speaker cover and Keyboard Replacement Procedures Speaker Cover and KeyboardRemoving the Speaker Cover and Keyboard Replacement Procedures Speaker cover and Keyboard Installing the Speaker Cover and Keyboard Bluetooth Card Bluetooth Card Replacement ProceduresRemoving the Bluetooth Card Replacement Procedures Bluetooth Card Installing the Bluetooth Card Display Assembly Replacement Procedures ODD Bay ModuleRemoving the ODD Bay Module Replacement Procedures ODD Bay Module Installing the ODD Bay Module Disassembling the ODD Drive Assembling the ODD Drive Display Assembly Removing the Display Assembly 28 Removing the display assembly Installing the Display Assembly Replacement Procedures Top Cover Top Cover Removing the Top Cover Top Cover Replacement Procedures 30 Removing the top cover Installing the Top Cover System Board, Speaker and MIC, AC-IN 31 Removing the system board 33 Remove the L and R speaker box System Board, Speaker and MIC, AC-IN Replacement Procedures VGA Board VGA Board Removing the VGA Board VGA Board Replacement Procedures Installing the VGA Board Replacement Procedures North Bridge Thermal Module 35 Removing the north bridge thermal module North Bridge thermal module Replacement Procedures Installing the Removing North Bridge thermal module Replacement Procedures Display Mask Display Mask Removing the Display Mask Display Mask Replacement Procedures Installing the Display Mask Replacement Procedures FL Inverter Board FL Inverter Board Removing the FL Inverter Board FL Inverter Board Replacement Procedures Installing the FL Inverter Board Replacement Procedures LCD Module LCD Modules Removing the 15.4-inch LCD module LCD Module Replacement Procedures 40 Removing the 15.4-inch LCD module Installing the 15.4-inch LCD Module LED board Replacement Procedures Installing the I/O Board17 I/O Board Removing the I/O Board Replacement Procedures Switch Cover and Switch Board Switch Cover and Switch board Replacement Procedures Install the Switch Cover and Switch Board Replacement Procedures Touch Pad and Button Board 44 Removing the touch pad and button board Touch Pad and Button Board Replacement Procedures Installing the Touch Pad Board and Button Board Appendices Satellite M40/M45 Tecra A4 dynabook VX/4 Maintenance Appendix Contents CN511 VGA Card Connector 232-Pin App-v Figure B-1 Table C-21 Precautions for handling the LCD module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendix B Board Layout System Board Front View Apx. B Board LayoutAppendices Appendices Apx. B Board Layout Figure B-2 Board layout back Apx. C Pin Assignments Appendices Appendix C Appendices Apx. C Pin Assignments System Board CN1 LCD/FL Inverter Connector 42-Pin CN2 Internal Left Speaker Connector 4-PinTable C-1 LCD/FL Inverter Connector pin assignments 42-Pin CN5 USB FFC Connector 20-Pin CN3 Bluetooth Connector 20-PinCN4 Internal Right Speaker Connector 4-Pin Table C-3 Bluetooth Connector pin assignments 20-Pin Svidlluma GND Svidlchroma CN8 Internal Keyboard Connector 34-Pin CN6 Power Switch & Hotkey Board FFC Connector 14-PinCN7 Touch Pad FFC Connector 6-Pin Table C-7 Touch Pad FFC Connector pin assignments 6-Pin CN9 Express Card Connector 26-Pin 10 CN11 Internal Microphone Connector 4-PinTable C-9 Express Card Connector pin assignments 26-Pin 13 CN502 MDC to MB Connector 2-Pin 11 CN500 Battery Connector 7-Pin12 CN501 Dcin Connector 4-Pin 14 CN503 Docking Connector 240-Pin Dvisc Table C-14 Docking Connector pin assignments 240-Pin2/5 Table C-14 Docking Connector pin assignments 240-Pin3/5 Table C-14 Docking Connector pin assignments 240-Pin4/5 Table C-15 Parallel Port Connector pin assignments 25-Pin 15 CN504 Parallel Port Connector 25-Pin16 CN505 LAN Connector 15-Pin Table C-16 LAN Connector pin assignments 15-Pin 17 CN507 External Monitor Connector 15-Pin 18 CN508 ODD Connector 50-PinTable C-18 ODD Connector pin assignments 50-Pin1/2 19 CN509 Memory Slot SO DIMM#1 Connector 200-Pin Table C-18 ODD Connector pin assignments 50-Pin2/2 MADATAR18 GND MADATAR19 MADATAR24 GND MADATAR32 MADATAR33 20 CN510 Memory Slot SO DIMM#0 Connector 200-Pin MABS0# MAWE# MADQSR4 MADATAR34 21 CN511 VGA Card Connector 232-Pin Table C-21 VGA Card Connector pin assignments 232-Pin1/4 Table C-21 VGA Card Connector pin assignments 232-Pin2/4 Table C-21 VGA Card Connector pin assignments 232-Pin3/4 Table C-22 USB#2 Connector pin assignments 6-Pin 22 CN512 USB#2 Connector 6-Pin23 CN513 FAN Connector 5-Pin Table C-23 FAN Connector pin assignments 5-Pin Table C-24 HDD Connector pin assignments 44-Pin 24 CN514 HDD Connector 44-Pin25 CN515 Pcmcia Card Connector 68-Pin Table C-25 Pcmcia Card Connector pin assignment 68-Pin1/2 26 CN516 5 in 1 Card Reader Connector 44-Pin Table C-25 Pcmcia Card Connector pin assignment 68-Pin2/2 27 CN517 MDC Connector 30-Pin Table C-27 MDC Connector pin assignments 30-Pin1/2 28 CN518 Mini PCI Connector 124-Pin Table C-28 Mini PCI Connector pin assignments 124-Pin1/3 Table C-28 Mini PCI Connector pin assignments 124-Pin2/3 29 CN3003 S-VIDEO Connector 4-Pin 30 CN3004 1394 Connector 4-Pin31 CN3005 USB#0 Connector 4-Pin JACK500 External Microphone Connector 6-Pin 32 CN3006 USB/B Connector 20-Pin33 CN3007 USB#1 Connector 4-Pin Table C-32 USB/B Connector pin assignments 20-Pin JACK501 Headphone Connector 6-Pin Table C-35 Headphone Connector pin assignments 6-Pin Appendix D Keyboard Scan/Character Codes Keyboard Scan/Character Codes Appendices Appendices Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 2/4 Table D-1 Scan codes set 1 and set 2 3/4 Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-5 Scan codes in overlay mode Table D-7 No.126 key scan code United States US Keyboard Japan JP Keyboard Spanish SP Keyboard Korean KR KeyboardApx E Key Layout Canadian-French CF Keyboard French FR Keyboard German GR Keyboard Italian IT Keyboard Taiwan TC Keyboard Portuguese PT KeyboardApx E Key Layout Appendices 11 DU, UE, US International USE Keyboard Arabic AR Keyboard Belgian be Keyboard Russian RU Keyboard Swiss/Switzerland SL Keyboard Swedish SW Keyboard Norwegian no Keyboard Danish DK Keyboard Turkey TR Keyboard Greek GK Keyboard Estonia ES Keyboard Herbrew HE Keyboard Czech CZ Keyboard Lithuanian LI Keyboard Hungary HU Keyboard Slovakia SA Keyboard Yugoslavia YU Keyboard Figure E-19 YU keyboard Apx. F Bios Rewrite Procedures Appendices Rewriting the BiosTools Apx. G EC/KBC Rewrite Procedures Appendices ToolsRewriting the EC/KBC TE2100 Manual Manual